The purpose of this paper is to investigate the influence of store atmosphere and food quality on the decision to choose traditional restaurants. The methodology used in the study is a quantitative research. The respondent of the study was 300 consumers in traditional restaurants which were chosen using nonprobability sampling method. A set of questionnaires were distributed to consumers of traditional restaurant in Bandung, Indonesia. The data were using regression analysis. From the study results found that store atmosphere and food quality affect the decision to choose a restaurant. The practical implication of this study is that restaurant owners should create a pleasant atmosphere and also provide good quality food in terms of health, freshness and variety of menus.
The purpose of this study is to determine the effect of management control system and leadership style on managerial performance using explanatory. Unit of analysis of this study is the managers who work in state-owned companies manufacturing in Bandung. Populations of this study are the employees who officiate as a manager in state-owned companies in Bandung and who became the sample of this study are 109 managers. The results of this study indicate that there are significant simultaneously effect between management control system and leadership style on managerial performance. Partially management control system has positive influence on managerial performance, as well as the leadership style which is partially positive influence on managerial performance.
Division effectiveness can be achieved and grown by a good OCB, which such behavior will grow both through the influence of good employee engagement and transformational leadership. The purposes of this research are to figure out how transformational leadership, employee engagement, OCB, and division effectiveness in PT. X and to figure out how influence of transformational leadership and employee engagement on OCB and their impact on division effectiveness in PT. X either simultaneously or partially. Descriptive research method is used to get an idea of transformational leadership, employee engagement, OCB, and division effectiveness quality. Verificative research method tests truth through collecting data in the field and tests causal hypotheses about influence of two independence variables (transformational leadership and employee engagement), one intervening variable OCB and one dependence variable (division effectiveness) by using path analysis. The paper is shows that transformational leadership and employee engagement has significant influence to OCB and also affect division effectiveness either simultaneous or partial.
This study has investigated the relationship between the changes in oil and natural gas prices on the Malaysian economic sectors. Four economic sectors were selected namely manufacturing, services, agriculture, and mining. However, there was less study conducted at the sector level. Hence, the goal of this paper is to explore the impact of oil and gas prices on economic sectors GDP. This study has conducted econometrics modelling based on the ARDL bound testing with the spanning time series data from year 1987 to 2017. The empirical findings revealed that the relationship between the oil and natural gas prices in the manufacturing and services sector is negative, while the agriculture sector showed a positive relationship, and the mining sector showed no relationship. The empirical findings concluded that the manufacturing and services sectors that consumed more energy are dependent on the price changes. Meanwhile, the agriculture sector is a highly subsidised sector which has a positive relationship with energy prices. In the policy recommendation, Malaysia has to apply the energy pricing policy by offering energy subsidy to the high energy consumed sectors. Finally, Malaysia should develop policies that can diversify its energy resources and increase the shares of renewable energy sources.
Dalam persekitaran yang mencabar masa kini, para pengurus sentiasa berusaha meningkatkan kualiti perkhidmatan untuk memenuhi kehendak pelanggan dan masyarakat. Antara program kualiti yang menjadi pilihan pengurus untuk mencapai matlamat tersebut ialah Sistem Pengurusan Kualiti ISO 9000. Kajian lepas banyak tertumpu kepada topik tentang cabaran pelaksanaan sistem pengurusan kualiti tersebut, manakala cabaran pasca pensijilan ISO 9000 masih begitu kurang dikaji. Objektif kajian ini untuk mengkaji cabaran pasca pensijilan ISO 9000 di sebuah kerajaan tempatan di Malaysia iaitu sebuah majlis bandaraya yang terletak di Selangor. Temu bual separa struktur dengan informan telah dilakukan sebagai kaedah pengumpulan data dalam kajian ini. Seramai 13 warga Majlis Bandaraya XYZ telah dipilih sebagai informan yang terdiri daripada pihak pengurusan tertinggi, ketua jabatan, para pegawai, ahli sekretariat ISO 9000 dan penyelaras kualiti. Semua informan terbabit dipilih untuk ditemu bual kerana mereka terlibat aktif dalam pelaksanaan ISO 9000 di majlis bandaraya tersebut. Metod analisis tematik pula telah digunakan untuk menganalisis data-data yang telah dikumpulkan. Dapatan kajian menunjukkan terdapat lima cabaran pasca pensijilan ISO 9000 di majlis bandaraya. Cabaran dalaman yang terlibat ialah kurang kefahaman terhadap ISO 9000, bebanan kerja dan pengurusan dokumen yang kompleks. Manakala cabaran luaran yang dihadapi ialah sikap pelanggan dan kerenah penduduk. Kesimpulannya, cabaran-cabaran tersebut berpunca daripada faktor dalaman dan luaran yang perlu dihadapi oleh Majlis Bandaraya XYZ. Hasil kajian ini boleh menjadi panduan kepada para pengurus organisasi lain dalam usaha untuk mengenal pasti dan memahami cabaran-cabaran pasca pensijilan ISO 9000, seterusnya membolehkan mereka mencari inisiatif untuk mengatasi cabaran tersebut.
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