Privacy Policy

Effective Date: January 8th 2021

This Privacy Policy (“Policy”) describes how Scite, Inc. (“Company” or “we” or “our” or “us”) treats information collected or provided in connection with an end user’s (“you” or “your” or “user”) use of the Scite website located at https://scite.ai (the “Service”). If you do not agree with the terms of this Policy or our Terms of Use, then you should immediately discontinue use of the Service without providing us any personally identifiable information.

  1. Collected Information. The information collected during your use of the Service may include the following, depending on your relationship with us:

(a) Submitted Information. As part of using the Service, you may submit certain information to us. For example, we collect:

  • Identifiers, such as your name, mobile phone number, email address, billing and shipping address, account username and password, communications with us, posts you upload, work email address, work phone number, unique online personal identifier, IP address, and other optional information you may choose to provide as part of such registration and as part of creating your user profile within the Service.
  • Internet or other electronic network activity information , such as when you use the Service to analyze the veracity and reliability of works of scientific scholarship, we collect all information and data contained in those searches and any related communications using the Service (“Research Data”). We will also collect other information you choose to provide to us through customer service requests and other communications you may initiate.
  • Commercial information, such as when you subscribe to a paid account type, we maintain a record of your transaction history.
  • Professional or employment-related information, such as when you send us a job application, or if you are one of our business contacts.
  • Geolocation information, such as when you are using the Service through your mobile device. We may use this information in order to match requests and offers for services for which location is relevant.
  • Survey information, such as when you complete one of our surveys.
  • Literary works information, such as when we use your information to cite your work.

(b) Device Information. When you use the Service, we automatically gather certain information from you, and this information can be associated with your user account and information you submit to us. This includes usage information, such as browser type, geolocation, domain names, information on when, how often and for how long you use the Service, as well as server log data such as your device type, operating system and IP address. We collect such personal information directly from you when you use the Services; via cookies; when you submit registration forms, feedback forms, or order forms; when you email, call, or chat with us; or when you participate in a survey. You are not required to provide all personal information identified in this Policy to use our Services or to interact with us, but certain functionality will not be available if you do not provide certain personal information. For example, if you do not provide certain personal information, we may not be able to respond to your requests, perform a transaction with you, or provide you with marketing that we believe you would find valuable. We may also collect some personal information about you from third-parties, including our partners, social media networks, or any references you list in your job application.

  1. Cookies.A cookie is a small string of information that a website that you visit transfers to your browser for identification purposes. Cookies can be used to follow your activity while using a website or across websites, and that information helps companies understand your preferences and tendencies, as well as improve and personalize your website experience. Some cookies are necessary to operate a website, while others can be functional, analytical, or used for targeted advertising (as discussed in more detail below). More information about cookies and how they work is available at www.allaboutcookies.org. Cookies for our Service are generally divided into the following categories:

  • Strictly Necessary Cookies: These are required for the operation of our Service. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies that are erased when you close your browser.
  • Analytical/Performance Cookies: These allow us to recognize and count the number of users using the Service and understand how such users navigate through the website (e.g., when and which pages are visited, in what order the pages are visited, how long a user may stay on a particular page, and where a user is located). This helps to improve how the Service works, for example, by ensuring that users can find what they are looking for easily. These cookies are session cookies which are erased when you close your browser. For example, we use Google Analytics for this process. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/ and www.google.com/analytics/learn/privacy.html. You can opt-out of Google Analytics' collection and use of data generated by your use of the Service by going to http://tools.google.com/dlpage/gaoptout.
  • Functional Cookies: These improve the functional performance of the Service and make it easier for you to use. For example, cookies are used to remember that you have previously visited the website and asked to remain logged into it (e.g., saves your username, password, and/or shopping cart). These cookies qualify as persistent cookies, because they remain on your device for us to use during your next visit to the website. You can delete these cookies as detailed below.
  • Targeting Cookies: These record your visit to the website and the pages you have visited and the links you have followed, to recognize you as a previous visitor and to track your activity on the website and other websites you visit. These cookies qualify as persistent cookies, because they remain on your device for us to use during your next visit to the website. You can delete these cookies as detailed below.

You can prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections “Help” or “Internet Options.” If you disable or delete certain cookies in your Internet browser settings, you may still access the Service, however, you might not be able to access or use important functions or features of the Service, and you may, for example, be required to re-enter your log-in details.

To learn more about certain cookies used for interest-based advertising by third-parties, including through cross-device tracking, and to exercise certain choices regarding such cookies, please visit the Digital Advertising Alliance, Network Advertising Initiative, Digital Advertising Alliance-Canada, European Interactive Digital Advertising Alliance or your device settings if you have the DAA or other mobile application.

Do Not Track

Scite respects your privacy, but we do not alter the information we collect or change the website upon receiving “do-not-track” signals, as the term appears in Cal. Bus. & Prof. Code §§ 22575(b)(5). For more information about DNT signals, visit http://allaboutdnt.com.

  1. Use of Information. We use the information we collect about you as follows:
  • Provision of Services. We may use collected information for the purposes for which you provided the information including, for example, to create and maintain a Service account for you or to respond to a question that you email to us. We also use the collected information as necessary to provide the features and functionality of the Service to our users and subscribers.
  • Administer surveys.
  • Evaluate your eligibility for employment.
  • Analyze your use of the Service.
  • Updates and Troubleshooting. We may also use the collected information to contact you regarding updates or modifications to the Service; to help troubleshoot problems and detect security incidents; to protect against malicious, deceptive, fraudulent, or illegal activity or prosecute those responsible; or to alert you to changes in our policies or agreements that may affect your use of the Service.
  • Personalized Content; Improvements. We may use the collected information to personalize the content that you and others see based on personal characteristics or preferences. We may also analyze collected information relating to your use of the Service in order to help us improve the Service and develop and improve other products and services.
  • Email Information and Offers. We may use the collected information to provide you with newsletters, promotional materials and offers via email. However, we will give you the ability to opt out of receiving such e-mails in accordance with applicable law.
  • Comply with Legal Obligations.
  1. Disclosure of Information. We share and disclose the information we collect about you to the following recipients:
  • Other Users. The Service may include features such as commenting, that allow you to post messages that will be viewable by other users. Also, where applicable, your literary information will may be viewable by our users and subscribers.
  • Advisers, Auditors, and Financial Institutions, including, legal, tax, auditors, risk and compliance, notaries, and business continuity support services.
  • Third-party Service Providers.We may use third-party service providers to assist us in the operation of the Service, including service providers who assist us with providing customer service, IT outsourcing, applicant services, and email newsletter management.
  • Analyze your use of the Service.
  • Partners. We may disclose information to third-party partners in furtherance of our business arrangements with them, including without limitation to jointly offer a product or service to you or create interoperability between our products and services and the products and services of such partners.
  • Advertising Networks. The Service may include advertising served by third parties, which may be targeted to you based on your online browsing activities and usage. We may also partner with third party advertising companies in order to serve online advertising regarding our products and services to you after you use the Service. For more information on such advertising targeting practices, you may visit http:///www.aboutads.info. For the ability to opt-out of such targeting practices, you can visit http://www.aboutads.info/choices/ and also download and use the apps referenced at http://www.aboutads.info/appchoices.
  • Affiliates. We may disclose this information to our affiliates for use as described in this Policy.
  • Government Bodies. We will use and disclose any information (including Research Data) where we, in good faith, believe that the law or legal process (such as a court order, search warrant or subpoena) requires us to do so or in other circumstances where we believe it is necessary to protect the rights or property of Scite, our users and/or third parties.
  • Where permitted by applicable laws, with third-parties in connection with a corporate restructuring, sale, transfer or assignment of assets or business, merger, divestiture, or other changes to Scite’s control or financial status (or any of our affiliates).

If you have questions about the parties with which we share personal information, please contact us as specified below.

  1. Effective Date; Changes. This Policy applies to all information collected by or provided to us on and after the Effective Date. When we make any material changes to this Policy, we will change the Effective Date and provide a conspicuous message either through the website or via an email address associated with your account informing you of the change. We will treat your continued use of the Service following such change as your acceptance of the changes.
  1. Third Parties. The Service may contain offers from third parties or links to third-party websites. We have no control over these linked sites, each of which has separate privacy and data collection practices independent from us. This Policy does not apply to information that you may provide to or that may be collected by such third parties. We encourage you to request such third parties to provide you with their applicable privacy policies and other terms and conditions before engaging with or making a purchase from such third parties.
  1. Viewing, Amending and Deleting Information.  With limited exceptions, you can log into your account and view, amend or delete your account information at any time, or you can contact us as at hi@scite.ai. Please note that while changes to your profile information are reflected promptly in active user databases, our servers may retain previously provided information. Deletion of the Service from your device or deletion of your Service user account will not result in the deletion of Research Data from our servers. If you no longer want to receive our newsletter, emails or other marketing communications, you may unsubscribe at any time by following the “unsubscribe” link at the bottom of our emails, or by writing to us at hi@scite.ai. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account or orders placed through the Service.
  1. Security. We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. The personally identifiable information we collect about you is stored in limited access servers. Your personal information is only accessible, on a need to know basis, by a limited number of employees who have special permissions and training. However, no security measures are 100% effective and we cannot guarantee the security of your personally identifiable information. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your personal information or usage information. Scite does not recommend using the Service to exchange any financial, medical or other sensitive information (including credit card numbers). You should not share your username or password for your user account with anyone. If you have reason to believe that your account is no longer secure, please contact us immediately at hi@scite.ai.
  1. Children Under 13. We do not knowingly collect information from children under 13 and the Service is not directed at persons under 18. If you are a parent and believe your child under the age of 13 has used the Service and provided personally identifiable information to us through the Service, please contact us at the phone number and address provided below and we will work to delete that Service account and any such personally identifiable information.
  1. Additional Disclosures for California Users. This section describes how we collect, use, disclose, and/or “sell” (as defined under California law) the personal information of California users, and the rights you may have under California law. These disclosures are intended to supplement this Policy with information required by the California User Privacy Act. We note that the definition of “personal information” in California includes information that identifies, relates to, or could reasonably be linked with a particular person or household.

To understand what personal information we may have collected about you in the past 12 months, and from where we collected it, please see the sections Collected Information and Cookies above.

We collect this personal information, as further described in the Use of Information section above, to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives.

We may share such personal information with the third-parties listed in the above section entitled, Disclosure of Information. California law requires that we provide you with additional information about certain disclosures to such third-parties within the past 12 months, particularly, where the disclosure involves monetary or other consideration. California treats these disclosures as “sales” of information, even where no money is exchanged. We do not sell personal information. We do not sell, or have actual knowledge of any sale of, the personal information of minors under 16 years of age.

We may, however, have disclosed, in the past 12 months, the following categories of personal information to the following third-parties for our operational “business purposes” as defined by California law:

Identifiers
  • Service providers
Professional or employment-related information
  • Service providers
Internet or other electronic network activity information
  • Service providers
Commercial information
  • Affiliates
  • Service providers
Geolocation information
  • Service providers
Survey information
  • Service providers
Literary works information
  • Service providers
Your Rights

Under California law, you have a right to notice, upon collection, of the categories of personal information collected and the purposes for which the data will be used. You have the right to access a copy of the categories and specific pieces of personal information about you that we collect, use, disclose, and/or sell, and the right to ask us to delete/anonymize your personal information, with limited exceptions. You also have the right to opt-out of the sale of your personal information. Finally, you have the right to be free from discrimination for exercising your rights.

As noted above, we do not sell your information, however, if you wish to exercise any of these other rights or have any questions or concerns regarding the processing of your personal information, please contact us at hi@scite.ai with the subject line “Privacy” so that we can get your email to the right team, or log-in to your account via the website. We will respond to your request consistent with applicable law.

Please note, however, before we will be able to process your request for access or deletion of personal information, we will need to properly verify your identity for security purposes. If you have an account with us, you can exercise your rights while logged-in to your account. Otherwise, if you do not have an account, but we possess appropriate information about you on file (e.g., name, phone number, email), we will attempt to verify your identity using that information. If it is not reasonably possible to identify you adequately, we may not be able to respond to your request.

To use an authorized agent to make a request on your behalf, you will need to directly confirm with us that you provided the authorized agent permission to submit the request and provide us with signed permission for the authorized agent to act on your behalf. You will also need to verify your identity, directly with us.

  1. Retention of your personal information.We typically retain personal information related to marketing activities for as long as you accept marketing communications from us, and no longer than 10 years from your last contact with us, and related to your account for as long as you have an account with us in order to meet our contractual obligations to you and for 10 years after that. In any event, upon request, we will securely delete such data in accordance with applicable law. For personal information that we collect and process for other purposes, as described above, we typically retain such personal information for no longer than the period necessary to fulfill the purposes outlined in this Policy, and as otherwise needed to address tax, corporate, compliance, employment, litigation, and other legal rights and obligations.
  1. For Our European Customers (including the United Kingdom).
International data transfer. 

We take steps to ensure that we handle your personal information subject to appropriate safeguards. As a US company, most of our operations are conducted in the United States and in order to provide the Service, personal information will be processed in the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers. With respect to transfers originating from the European Economic Area we implement the standard contractual clauses approved by the European Commission. Where required by such laws, you may request a copy of the suitable mechanisms we have in place by contacting us as detailed below.

Lawful bases for handling your data. 

Where required, we have several different legal grounds on which we collect and process your personal information for the purposes set out in the section above, Use of Information, including: (i) as may be necessary to perform a contract (such as when you choose to make a purchase); (ii) as necessary to comply with a legal obligation (such as when we use personal information for recordkeeping to substantiate tax liability); (iii) consent (where you have provided consent as appropriate under applicable law, such as for direct marketing or certain cookies); and (iv) as necessary for our legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of the Service).

Automated decision-making.

We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you.

Your Rights  

To the extent required under applicable law, you have the right of:

  • Access. You have the right to request a copy of the personal information we are processing about you, which we will provide to you in electronic form.
  • Rectification. You have the right to require that any incomplete or inaccurate personal information that we process about you is amended.
  • Deletion. You have the right to request that we delete personal information that we process about you, unless, for example, we are required to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Restriction. You have the right to request that we restrict our processing of your personal information where: (i) you believe such data to be inaccurate; (ii) our processing is unlawful; or (iii) we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.
  • Portability. You have the right to request that we transmit the personal information we hold with respect to you to another data controller.
  • Advertising Networks. The Service may include advertising served by third parties, which may be targeted to you based on your online browsing activities and usage. We may also partner with third party advertising companies in order to serve online advertising regarding our products and services to you after you use the Service. For more information on such advertising targeting practices, you may visit http:///www.aboutads.info. For the ability to opt-out of such targeting practices, you can visit http://www.aboutads.info/choices/ and also download and use the apps referenced at http://www.aboutads.info/appchoices.
  • Objection. Where the legal justification for our processing of your personal information is our legitimate interest, you have the right to object to such processing on grounds relating to your situation (e.g., direct marketing).  We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
  • Withdrawing Consent. If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

Some rights may be limited, and we may need to retain certain personal information, as required or permitted by applicable law. To inquire about or exercise the rights listed above, at any time, contact us at hi@scite.ai with the subject line “Privacy” so that we can get your email to the right team, or log-in to your account. We will respond to your request consistent with applicable law.

If you feel that your request or concern was not satisfactorily resolved by us, you have the right to lodge a complaint with your local data protection authority.

  1. For Our Canadian Customers.

Please contact us at hi@scite.ai:

  • If you wish to access, update, and/or correct inaccuracies in your personal information or change your consent preferences (note: we may need to collect additional personal information for the purposes of verifying your identity before responding to your request);
  • For information about how our foreign-based service providers process your personal information; or
  • If you have any questions or complaints about the manner in which we treat your personal information.

  1. Contacting Us. If you have any questions about this Policy, please contact us at:
  2. Scite, Inc.Attn: Privacy Questions334 Leonard StBrooklyn, NY 11211hi@scite.ai