Effective Date: January 21st 2020
(a) Submitted Information. As part of using the Service, you may submit certain information to us. For example, we collect your name and mobile phone number when you register for an account on the Service, and will also collect other optional information you may choose to provide as part of such registration and as part of creating your user profile within the Service. When you use the Service to analyze the veracity and reliability of works of scientific scholarship, we collect all information and data contained in those searches and any related communications using the Service (“Research Data”). We will also collect other information you choose to provide to us through customer service requests and other communications you may initiate. To the extent you decline to share certain information with us, we may not be able to provide some or all of the features and functionalities found on the Service.
(b) Automatically Collected Information. When you use the Service, we gather certain non-personally identifiable information from you, and this information can be associated with your user account and information you submit to us. This includes usage information, such as information on when, how often and for how long you use the Service, as well as server log data such as your device type, operating system and IP address.
(c) Analytics. Third party analytics service providers will receive data regarding your usage of the Service in order to provide analytics services to us. As of the date of this Policy, these service providers include Google Analytics and Crisp. For information about the privacy practices of these services providers, you can visit http://www.google.com/policies/privacy/partners/ and https://crisp.chat/en/privacy/. If you elect to opt-out of data collection by these service providers (to the extent available) and subsequently use the Service through a difference device or otherwise change your cookie or privacy settings on your device, you will need to opt-out again.
(d) Location Information. With your permission, the Company may receive your precise physical location when you are using the Service through your mobile device. We may use this information in order to match requests and offers for services for which location is relevant.
(e) Transaction Information. If you subscribe to a paid account type, such third-party payment processor as Company may utilize from time to time will receive your payment information for purposes of processing such transactions. Note that the Company does not receive your credit card information.
(a) Provision of Services. We may use collected information for the purposes for which you provided the information including, for example, to create and maintain a Service account for you or to respond to a question that you e-mail to us. We also use the collected information as necessary to provide the features and functionality of the Service to you.
(b) Updates and Troubleshooting. We may also use the collected information to contact you regarding updates or modifications to the Service, to help troubleshoot problems, or alert you to changes in our policies or agreements that may affect your use of the Service.
(c) Personalized Content; Improvements. We may use the collected information to personalize the content that you and others see based on personal characteristics or preferences. We may also analyze collected information relating to your use of the Service in order to help us improve the Service and develop and improve other products and services.
(d) E-mail Information and Offers. We may use the collected information to provide you with newsletters, promotional materials and offers via e-mail. However, we will give you the ability to opt out of receiving such e-mails in accordance with applicable law. We will not provide your personally identifiable information to third parties for their own marketing purposes without your consent.
(e) Combination. We may combine personal information collected through the Service with other information that we or third parties collect about you in other contexts, such as our communications with you via e-mail, phone, or your customer service records.
(a) Other Users. The Service may include features (such as commenting) that allow you to post messages that will be viewable by other users.
(b) Third-party Service Providers. We may use contractors and third-party service providers to assist us in the operation of the Service, including service providers who assist us with providing customer service and e-mail newsletter management. Such third-party contractors or service providers may obtain access to the information you provide, including personally identifiable information.
(c) Aggregated Information. We may provide advertisers and other third parties with aggregated, non-personally identifiable information about our user base and its interests and usage patterns. This may include making available or publishing aggregated, anonymous data regarding activity on this Service, including without limitation in relation to Research Data.
(d) Business Arrangements. We may disclose non-personally identifiable information to third-party partners in furtherance of our business arrangements with them, including without limitation to jointly offer a product or service to you or create interoperability between our products and services and the products and services of such partners.
(e) Legal Requirement. We will use and disclose any information (including Research Data) where we, in good faith, believe that the law or legal process (such as a court order, search warrant or subpoena) requires us to do so or in other circumstances where we believe it is necessary to protect the rights or property of Company, our users and/or third parties.
(f) Advertising. The Service may include advertising served by third parties, which may be targeted to you based on your online browsing activities and app usage. We may also partner with third party advertising companies in order to serve online advertising regarding our products and services to you after you use the Service. For more information on such advertising targeting practices, you may visit http:///www.aboutads.info. For the ability to opt-out of such targeting practices, you can visit http://www.aboutads.info/choices/ and also download and use the apps referenced at http://www.aboutads.info/appchoices.
(g) Affiliates. We may disclose this information to our affiliates for use as described in this Policy.