Purpose
Competitive intelligence (CI) includes all the information and knowledge in a business. It enables the creation, perpetuation and transmission of knowledge coming from markets and corporate stakeholders. Therefore, it seems appropriate to consider the following question: what are the levers of a CI process on knowledge management in a coopetitive context? The paper aims to discuss this issue.
Design/methodology/approach
To answer this question, the authors conducted an empirical study with a sample of 153 high-tech firms in Europe.
Findings
The results identify four business groups according to levels of monitoring and cooperation between firms, and three types of supervision in business networks.
Originality/value
This paper brings together the concepts of knowledge management and CI within firms that have adopted a coopetitive behaviour.
Partant d’un constat sur le sens du travail, nous explorons ses liens hypothétiques avec la dissonance éthique. Nous étudions ce phénomène combiné par le biais de concepts tels que l’aliénation sociale, la mauvaise foi, la cohérence et l’authenticité. Nous présentons les données issues d’une recherche exploratoire effectuée à travers des entrevues sur des dirigeants des ressources humaines au Québec. Nous découvrons qu’ils valident nos conceptions théoriques notamment sur les notions de cohérence et d’authenticité comme remède de la dissonance éthique et comme soutien du sens au travail. Ces deux notions doivent être également considérées comme interdépendantes. Nous proposons ainsi un cadre théorique afin de promouvoir d’autres recherches sur ces thèmes.
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