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Organizational scholars have shown considerable interest in the rise of complex systems of organizational control, sometimes referred to metaphorically as the process of tightening the iron cage, as well as patterns of workplace resistance to it. More recently, the scholarly spotlight seems to have shifted from formal modes of employee resistance to more informal or routine forms of workplace resistance. This paper presents a detailed ethnographic account of informal resistance and its ability to limit managerial control in a health maintenance organization undergoing the computerization of its administrative functions. Our study adopts a more problematic approach to understanding routine resistance, tracing its discursive constitution in the workplace. Using the findings of an ethnographic study involving observation and interviews, we show how routine resistance was discursively constituted and how it limited organizational control in interesting and unexpected ways. This discursive constitution was achieved through (a) owning resistance, (b) naming resistance, and (c) designating indirect resistance. The paper also analyzes how these different discursive constructions limited managerial control by affirming autonomous self-identities, renegotiating roles and relationships, and reinterpreting dominant managerial discourses. Finally, broader implications for understanding routine resistance in organizations are drawn.

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A prominent feature of the rapidly growing field of Environmental Management (EM) is its strong emphasis on pragmatic considerations. Much of EM's legitimacy stems from its own identity as having practical relevance in resolving contemporary environmental problems. With the help of Critical Discourse Analysis, our paper engages closely with the language of practicality in Environmental Management. We show how the message of practicality emerged through three core messages in the discourse, viz. economic utilitarianism, compromise and interorganizational collaboration. We further contend that in the actual material context of the complex biospheric environment, these messages may have less than pragmatic implications. We conclude with a discussion of ecological rationality in redefining the discourse of pragmatics in Environmental Management.

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