The development of information technology is growing rapidly so that it enters various fields, the need for fast, accurate and accurate information is needed. But the fact is that high information needs are not balanced by the presentation of adequate information. Business development and competition are increasingly complex because consumers are very perspective making business people have to be smart in reading situations. So that business people can make a prediction of consumer interest to be used as a prediction of the company in making a decision, and change a strategy that is most appropriate for consumers. Decision makers try to utilize the available data warehouse, this encourages the emergence of new branches of science to overcome the extraction of information in very large amounts of data. To find out which Honda cars are most in demand by consumers, Data Mining techniques are required using the Apriori Algorithm method, and supported by the Tanagra Application by examining sales data for 1 year. Data Mining is an amalgamation of data analysis techniques, while Apriori Algorithm is the most frequently used method because it is very simple, easy and most widely proposed by some researchers, because there are two parameters namely Support Value and Confidence Value. Then the prediction results of the study found that Honda's car sales that most demanded by consumers were Brio Satya, HRV, Mobillio, Jazz, and CRV
Perkembangan teknologi yang begitu pesat diberbagai bidang mengharuskan masyarakat mengikuti setiap perkembangannya. Hal ini dilakukan untuk dapat memperoleh informasi yang dibutuhkan. Salah satunya adalah penggunaan Microsoft Excel dalam pengolahan data. Hampir seluruh masyarakat baik organisasi, dunia pendidikan, instansi pemerintahan maupun swasta memanfaatkan microsoft excel. Penggunaan dari microsoft excel dapat meningkatkan kualitas dan profesionalitas pekerja dalam mengolah data. Para staff yang ada memiliki keterbatasan mengakses informasi dan mencari media pelatihan dalam pembelajaran untuk meningkatkan keahlian dalam mengolah data. Berdasarkan hasil pemikiran tersebut maka staff Desa Kota Batu membutuhkan pelatihan Microsoft Excel. Metode yang akan diterapkan dalam kegiatan pengabdian masyarakat ini adalah ceramah untuk memberikan penjelasan mengenai teori dan simulasi serta tanya jawab untuk metode praktikumnya. Dengan diadakannya pelatihan ini, para staff Desa Kota Batu dapat mengembangkan kemampuan dan kemahirannya dalam mengolah data untuk menyajikan laporan kerja yang lengkap, otomatis, dan lebih akurat.
In company activities, the IT helpdesk plays an important role in ensuring and providing the best quality related to information technology. When carrying out work activities that use information technology, there are problems that arise in the use of IT, including at PT. Mitra Tiga Berlian (MTB). MTB is a company engaged in the service sector, to be precise a car service workshop (body repair and oven painting specialist) located on Jl. Kalimanggis, Jatikarya, Bekasi. In designing the IT helpdesk information system on MTB, the authors conducted observations and interviews beforehand designing a web-based information system using the waterfall method so that the system designed can be used by the IT department in problem reports quickly and can store information on the problem of each problem in the complaint. that occurs, thus minimizing communication errors in the IT Helpdesk.
Website Penerimaan Peserta Didik Baru (PPDB) memberikan kemudahan bagi orang tua dan calon peserta didik baru dalam mengetahui informasi mengenai pelaksanaan seleksi penerimaan peserta didik baru, melakukan pendaftaran serta melakukan pemantauan hasil seleksi karena dapat dengan mudah diakses melalui gadget atau perangkat lain yang terkoneksi dengan internet. Permasalahan yang diangkat dalam penelitian ini adalah apakah kualitas dari website PPDB berpengaruh terhadap kepuasan pengguna pada SMKN 57 Jakarta. Penelitian ini berfokus pada kepuasan pengguna website PPDB menggunakan metode webqual yang terdiri dari 3 variabel yaitu kualitas kegunaan (usability), kualitas informasi (information quality), dan kualitas interaksi (interaction quality). Data yang digunakan dalah data primer, yaitu dengan menyebar kuesioner menggunakan skala likert dengan 20 pernyataan kepada 95 responden. Data yang diperoleh dan diolah menggunakan teknik analisis regresi linier berganda dengan menggunakan software SPSS 16. Berdasarkan variabel webqual, hasil analisis menyatakan kualitas kegunaan tidak berpengaruh terhadap kepuasan pengguna, sedangkan kualitas informasi dan kualitas interaksi berpengaruh terhadap kepuasan pengguna.
PT PLN (Persero) West Java Development Main Unit (UIPJBB) has used an information system to make it easier for employees to access information and personnel activities such as attendance, leave, CV, information on the stages of requesting an Official Travel Letter (SPPD), and other related information. with staffing by using a web called Employee Self Service (ESS). The quality of ESS web services has never been measured based on user perceptions and levels of importance or expectations. This study intends to analyze the quality of the ESS web using WebQual 4.0 as a questionnaire consisting of three dimensions in the form of Usability, Information Quality, and Service Interaction dimensions, as well as using the IPA method to analyze the level of conformity, compliance (GAP), and quadrants. The results of the level of conformity obtained from 22 statements were still below 100%. The test result statistic shows Asymp.Sig. (2-tailed) worth 0,000 means that there is a gap between Importance and Performance on the ESS website of PT PLN (Persero) UIPJBB. The average of the overall level of conformity is obtained 93.53%, which means that the performance on the web ESS is still below Importance and users are still not satisfied. While the results of GAP analysis are -0.262 <0, then the quality of performance is still lacking and cannot meet the interests of users.
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