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Corruption is the biggest obstacle in the way of human development. In a highly corrupt public life, citizens’ satisfaction seems to be a mirage. But can citizens’ satisfaction be possible even if there is less chance of sounding the death knell for corruption? To investigate this, this study examines the mediating effect of trust in democracy and civil society participation in the relationship of corruption and citizens’ satisfaction in the context of Somalia, considered to be the most corrupt country in the world. Using a survey, a total of 205 valid responses from public service users in Somalia were put into confirmatory factor analysis. The empirical results show the partial mediation of civil society participation and trust in democracy; however, civil society participation is more effective than trust in democracy in mediating the relationship of corruption and citizens’ satisfaction, because of less negative indirect effect.

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PurposeThis study aims mainly to examine the mediating role of public service motivation (PSM) in the relationship between servant leadership and employee performance in the context of Ethiopian public sector organization employees.Design/methodology/approachA survey design has been used, where all the 154 employees from seven public sector organizations participated. A confirmatory factor analysis employed on the 149 valid responses further validated the hypothesized model.FindingsThe study supported the significant relationship between servant leadership, public service motivation and job performance. Moreover, it exhibited a complete mediating effect of public service motivation, on the relationship between servant leadership and an employee's job performance.Practical implicationsThe successful mediation of PSM into servant leadership and job performance indicates that the new government must focus on empowering colleagues to have a say in the department-level policy formulation process.Originality/valueThe novelty of this study stems from the fact that it is a rare study that investigates the relationship between PSM and servant leadership and job performance in Africa, particularly in Ethiopia, where a regime change in 2018 triggered a flurry of reforms to the public sector work culture.

Purpose The purpose of this paper is to examine the mediating role of employee commitment into the relationship of team culture and job performance at multi-level, in the context of Ethiopian public sectors. Design/methodology/approach In the adopted survey design, data were collected from two sources. In the rural development sector of Bale zone in Oromia regional state of Ethiopia, 108 randomly selected employees participated in the survey and also their corresponding 13 team supervisors. By using referent-shift consensus, the individual responses on team culture have been aggregated to team-level scores. In the multi-level modeling, the mediation effect of employee commitment was checked by using Monte Carlo simulation. Findings The analysis reveals that employee commitment significantly cross-mediates into the relationship between team culture and job performance. In line with the extended model of team motivation, team culture was found to be significantly cross-related with individual job performance also. Practical implications This paper contributes to the knowledge regarding the effects of team culture on employee commitment and job performance. Based on the competing values framework, the authors argue that the cohesion and strong camaraderie among members within a work team establishes a team culture within the organization culture itself. Originality/value The novelty of this study lies in the fact that; it is the first study to see the indirect effect of team culture on job performance through employee commitment at multi-level.