Servant leadership and employee's job performance: the role of public service motivation in Ethiopian public sector organizations

Mishra, Santap Sanhari; Hassen, Molla Hussen

doi:10.1108/ijpl-05-2022-0025

Cited by 4 publications

(6 citation statements)

References 67 publications

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“…The result suggests that an ethically competent public servant tends to align with the organizational ethical standards of their work, becoming more involved with the institution they work for and, consequently, more committed to it. And this is reinforced when the leader of public servants is ethical, being a model to be followed, as the ethical competencies of public servants are valued and encouraged (Koay and Lim, 2021; Mishra and Hassen, 2023).…”

Section: Data Analysis and Discussionmentioning

confidence: 99%

“…Employees committed to the organization tend to demonstrate greater acceptance of the organization's values and objectives, are more likely to accept leaders who adhere to ethical beliefs and values (Koay and Lim, 2021) and can deal with adverse ethical situations (Andersson et al, 2022). Ethical leadership tends to make public servants develop their ethical competencies, as the leader is a model for the ethical behavior of public servants IJPL 20,1 (Qing et al, 2020;Mishra and Hassen, 2023). Considering these studies, we assume that individuals with ethical competence engage more with the organization, becoming more committed to it as they identify with its principles and values.…”

Section: Competencies Of the Public Servantmentioning

confidence: 99%

“…Job satisfaction has been widely researched as a predictor of various work-related behaviors (Goetz and Wald, 2022; Fleischer and Wanckel, 2023; Mishra and Hassen, 2023). Additionally, job satisfaction is defined as an emotional state of pleasure that results from an employee’s experiences and understanding of their job (Awan et al ., 2020).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

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Competencies of the public servant and their impacts: a study in Brazil

Mainardes,

Nogueira,

Brugni

2024

IJPL

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PurposeThe authors aimed to investigate whether the competencies of public servants (self-competence, teamwork competence, change competence, communication competence (CC) and ethical competence) influence their organizational commitment and indirectly their job satisfaction.Design/methodology/approachBased on a structural model from the literature, the authors conducted a survey with 463 Brazilian public servants using a questionnaire, and the authors evaluated the measurement model through confirmatory component analysis (CCA). Then, the authors used partial least squares structural equation modeling (PLS-SEM) to analyze the structural model.FindingsThe authors' results showed that the ethical competence construct tends to have a direct positive influence on the organizational commitment construct and indirectly influences the job satisfaction of public servants. On the other hand, the authors found that the self-competence, teamwork competence, change competence and CC constructs did not impact organizational commitment or job satisfaction indirectly.Originality/valueThe authors conclude that developing ethical competence in public servants is likely to increase their organizational commitment and indirectly positively affect their job satisfaction. This research tested the five dimensions of competencies under a new focus, public service, seeking to evidence their relationships with the organizational commitment and job satisfaction of public servants, filling a gap in the literature.

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Section: Data Analysis and Discussionmentioning

confidence: 99%

Section: Competencies Of the Public Servantmentioning

confidence: 99%

Section: Theoretical Frameworkmentioning

confidence: 99%

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Competencies of the public servant and their impacts: a study in Brazil

Mainardes,

Nogueira,

Brugni

2024

IJPL

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“…Therefore, the research problem in this study is how public service motivation plays a role in improving ASN performance and how innovative behavior influences ASN performance, both directly and indirectly. Furthermore, referring to previous research, it has been found that public service motivation significantly contributes to various aspects, including the enhancement of innovative behavior (Lesmana et al, 2022;Nguyen et al, 2022) and has a positive impact on individual performance (Fan et al, 2022;Mishra & Hassen, 2023;Putri & Fachmi, 2022;Schwarz et al, 2020). However, this contrasts with other research that, although public service motivation influences innovative behavior and individual performance, the impact of public service motivation on innovative behavior is only 32.3% (Wicaksono & Lesmana, 2022); and on performance, it is relatively low at 26.1% (Kristanti & Eko Yudiatmaja, 2022).…”

Section: Introductionmentioning

confidence: 86%

“…Furthermore, recent research in Ethiopia, Africa, suggests that high public service motivation can enhance employee performance in providing better services to the public (Mishra & Hassen, 2023). Other studies explain the relationship between public service management and individual performance (Fan et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

Structural Modeling Analysis of Public Service Motivation on Civil Servants' Performance through Innovative Behavior

Suryani,

Fachmi,

Yahya

et al. 2023

IJMMU

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Efforts to improve the performance of civil servants (ASN) continue to be made, one of which is through research to address this issue. This has been carried out by many researchers in various countries and regions in Indonesia. However, research focused on the performance of civil servants in the South Sulawesi Provincial Government is still limited. Therefore, the researcher conducted a study by developing a research model aimed at analyzing the direct influence of public service motivation on innovative behavior, analyzing the direct influence of public service motivation and innovative behavior on civil servant performance, and analyzing the indirect influence of public service motivation on civil servant performance through innovative behavior. The research design is a survey with a quantitative research approach. This study was conducted within the Regional Government Organizations in the South Sulawesi Provincial Government, located in Makassar City. The population of this study includes all civil servants (ASN) within the South Sulawesi Provincial Government in 2021, totaling 22,956 individuals. To determine the sample size from a population to be studied, the Taro Yamane or Slovin (15) formula was used with a precision of 10% and a confidence level of 90%, resulting in a sample size of 100 individuals. The sample selection process utilized purposive sampling. The data analysis technique used in this study is Structural Equation Modeling (SEM) with the AMOS application. The research results have proven a positive and significant influence of public service motivation on the innovative behavior of civil servants. Additionally, innovative behavior significantly impacts civil servant performance. An interesting finding from the research indicates that public service motivation, when considered directly, has less impact on improving civil servant performance. However, it does have an indirect impact on performance when mediated by the variable of innovative behavior. The novelty of this research lies in the discovery of a new approach to enhancing the performance of civil servants (ASN). It emphasizes the crucial role of innovative behavior as a mediator between public service motivation and the performance of civil servants, especially within the Regional Government Organizations in the South Sulawesi Provincial Government.

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Change management through strategic leadership: the mediating effect of knowledge management in public organizations, Ethiopia

Ferede,

Endawoke,

Tessema

2024

Futur Bus J

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The purpose of this study is to investigate the effects of strategic leadership on change management within public organizations, mediated by knowledge management. In this study, an explanatory design and a quantitative approach were employed. A structured questionnaire survey was administered to 366 randomly selected respondents from public organizations in northwest Ethiopia. The reliability and validity of the scale items were rigorously assessed, and the data were analyzed using partial least squares structural equation modeling. The findings reveal the direct effects of strategic leadership and knowledge management on change management, with knowledge management partially mediating the relationship between strategic leadership and change management. The study addresses a significant gap in the literature by shedding light on how strategic leadership drives change in public organizations. Its interdisciplinary approach and examination of mediation offer original insights, paving the way for future studies on challenges within public service contexts. Recommendations underscore the importance of considering local context, embracing adaptive leadership, and integrating knowledge processes for effective change management in public organizations.

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Servant leadership and employee's job performance: the role of public service motivation in Ethiopian public sector organizations

Cited by 4 publications

References 67 publications

Competencies of the public servant and their impacts: a study in Brazil

Competencies of the public servant and their impacts: a study in Brazil

Structural Modeling Analysis of Public Service Motivation on Civil Servants' Performance through Innovative Behavior

Change management through strategic leadership: the mediating effect of knowledge management in public organizations, Ethiopia

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