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Benchmarking through the use of key performance indicators (KPIs) has been an important part of the UK government's market-oriented reforms to improve efficiency across the public sector and in other areas such as construction where government is a major client. However, government attempts to implement construction KPIs have not followed the expected course. We argue that insights from game theory show that the initial plan for construction benchmarking failed to take account of the strategic value of the information collected and was not implementable because the sharing of information by construction suppliers with their clients was a dominated strategy.

Suggests that voluntary organizations must respond to various changes taking place in order to survive. Many public sector units are being transferred to the independent sector which will mean growth in the voluntary sector, calling for increased professionalism in income generation and accountability. The care sector is also being restructured causing further confusion. Outlines a number of new directions as the key development areas for the management of voluntary organizations.

Observations have been made of the use of cloakroom accommodation in a number of schools and the data collected incorporated in a computer simulation model. Revised scales of provision for sanitary accommodation in primary and secondary schools are proposed, which take account of both the number of users and the number of cloakrooms. These would offer an adequate and consistent standard of service and in some cases would reduce both the number of appliances provided and consequently the floor space required.

This note reports the background research sponsored by the International Council for Research and Innovation in Building and Construction (CIB) for the development of a strategy for re-engineering construction. Three different data collection methods were used: a survey of CIB coordinators, a web-survey and three regional workshops. The principal conclusion is that the concept of Re-engineering Construction restrictive, and the concept of re-valuing construction was posed as a broader alternative that better captures the challenges facing the international construction industry. Other important findings are the widespread perception that the challenges facing the construction industry are shared by many countries and that considerable scope exists for international exchange and collaboration in this area. Relatively low emphasis has been given to technology issues such as prefabrication and information technology in meeting these challenges.

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