Limits to the Implementation of Benchmarking Through KPIs in UK Construction Policy: Insights from game theory

Rigby, John; Dewick, Paul M.; Courtney, Roger; Gee, Sally

doi:10.1080/14719037.2012.757351

Cited by 12 publications

(9 citation statements)

References 15 publications

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“…Scientific literature defines this method differently (Camp 1989;Epper 1999;Fernandez et al 2001;Kumar et al 2006;Wong, W., Wong, K. 2008;Anand, Rambabu 2008;Huggins 2010;Rigby et al 2014;Talebi et al 2014;Kuhlmann 2010). Despite this diversity, all definitions include three main elements of benchmarking that are performed in the following order:…”

Section: Benchmarking Methods and Its Application In Businessesmentioning

confidence: 99%

Benchmarking as an Instrument for Improvement of Quality Management in Higher Education

Paliulis

Labanauskis

2015

Business, Management and Education

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Conditioned by globalisation and constant change, higher education institutions (HEIs) are forced to pursue new instruments for quality assurance in higher education. States seem to pursue this aim by attempting to create an efficiently operating system of higher education that satisfies needs of diverse societal groups. Quality dimension is the most important element of efficient and effective higher education. From the perspective of a state, assessment and monitoring of quality are instruments for the management of processes of higher education. The article substantiates these statements using the evolution of the dimension of quality in the European and Lithuanian higher education in the course of the Bologna Process. The article also presents a benchmarking method and discusses its development and application tendencies in business organisations. Also, it looks at possibilities to apply this method in higher education. The main aim of this article is to explore benchmarking as an effective instrument for the improvement of performance quality in HEIs and complement the already implemented quality management systems. Another aim is to suggest this method to national agencies for quality assurance in higher education for monitoring and analysis of qualitative changes on the systematic level. The object of the article is the improvement of performance quality in HEIs. Benchmarking is proposed for the use in higher education on the institutional level as an instrument that complements presently introduced quality management systems in Lithuanian HEIs. This way, it will contribute to the formation of the culture of quality in higher education.

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Section: Benchmarking Methods and Its Application In Businessesmentioning

confidence: 99%

Benchmarking as an Instrument for Improvement of Quality Management in Higher Education

Paliulis

Labanauskis

2015

Business, Management and Education

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“…Furthermore, due to the rejection of purely exogenous and isomorphic explanations of institutional change (Battilana et al 2009, pp. 75-76), the framing perspective provides a novel insight into understanding why attempts to implement, in this case benchmarking in the Danish construction industry, do not always follow an expected course (Rigby et al 2014). The reason for this, we argue, is that an institutional change process should be seen as thoroughly a political endeavour, in which strategically motivated actors are in a position to propose competing and contradictory visions and framings for change.…”

Section: Institutional Theory and Policy Developmentmentioning

confidence: 97%

“…In a recent study, Rigby et al (2014) have analysed the development of the UK Government's policy for construction key performance indicators. They focus on understanding how the implementation of an initiative "… with relative political stability, strong political will, significant policy time to devote to the project, and support from within the industry itself and from clients" (Rigby et al 2014, 792) did not follow the expected course.…”

Section: Policy-making and Benchmarking In Danish Constructionmentioning

confidence: 99%

“…Triantafillou 2007, Andrews et al 2011, including the construction sector (e.g. Chan and Chan 2004, Courtney et al 2008, Rigby et al 2014, constituting an increasingly more important focus of public management concern, and generating a large amount of academic research. In the literature, benchmarking has been addressed from various perspectives.…”

Section: Introductionmentioning

confidence: 99%

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Frames, agency and institutional change: the case of benchmarking in Danish construction

Rasmussen

Jensen

Gottlieb

2017

Construction Management and Economics

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This study examines change and the sources influencing the formulation and diffusion of policies in construction. The change examined is the introduction of a benchmarking policy initiative in the Danish construction industry. Using institutional theory with emphasis on the concepts of frames and framings, we show how strategically motivated actors are able to frame policy problems in ways that disclose the mixture of motives, interests and institutional mechanisms at play in change processes. In doing so, we contribute to the literature on the role of agency in institutional change and the framing of policy problems. We conclude by highlighting how insights gained from the framing perspective present a challenge to the dominant comprehensive rationalist view of the policy process and the formulation and implementation of reform initiatives.

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“…Understanding the current requirement for partnering and enforcing appropriate policies and regulations are crucial to ensure effective implementation of partnering in the construction industry. The importance of policies in implementing partnering is noted in many current literatures based on studies conducted worldwide [1,2,3,4]. Considering that partnering is still in its infancy in Malaysia [5] and the establishment of the Public Private Partnership Unit (3PU) just over 5 years ago, it is important to know if current policies in place are serving as an enabler for effective partnering or a deterrent to the adoption of partnering by the practitioners in the Malaysian construction industry.…”

Section: Introductionmentioning

confidence: 99%

The views of practitioners on Malaysian partnering policies for PPP/PFI projects

Nifa¹,

Radzuan²,

Nawi³

et al. 2016

AIP Conference Proceedings

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The challenges currently faced by the Malaysian construction industry could be attributed to the industry being multifaceted in nature and comprised of firms forming 'temporary organizations' whereby failure in aligning objectives within the team may cause friction, and further creating challenges to project implementation. In response to these challenges, CIDB has identified and recommended partnering as a method to overcome the current problems within the industry. It is crucial that the policies in place should facilitate the practitioners so that the full potential of partnering to overcome the many problems in the Malaysian construction industry can be fully utilized. This paper describes the findings of an exploratory qualitative research to identify if the current policies in place are serving as an enabler for effective partnering or a deterrent to the adoption of partnering by the practitioners in the Malaysian construction industry. It is determined that apart from issues identified from literature review, other factors such as political and legal system influence towards partnering should be considered in formulating effective policies for partnering in the Malaysian construction industry.

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Limits to the Implementation of Benchmarking Through KPIs in UK Construction Policy: Insights from game theory

Cited by 12 publications

References 15 publications

Benchmarking as an Instrument for Improvement of Quality Management in Higher Education

Benchmarking as an Instrument for Improvement of Quality Management in Higher Education

Frames, agency and institutional change: the case of benchmarking in Danish construction

The views of practitioners on Malaysian partnering policies for PPP/PFI projects

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