“…NPOs operate in an environment characterized by multiple stakeholders who directly impact and are impacted by the mission, strategy, operation, structure, products, services, and performance of the organization (Herman & Renz, 2004; Quarter et al, 2009; Speckbacher, 2003). Stakeholders are very important to NPOs to the point that these organizations cannot afford to alienate anyone (Courtney, 2002). Stakeholders from employees, volunteers, and board members in the internal environment to clients, government, funding organizations, advocacy groups, and the public in the external environment have varying degrees of expectations and goals for the nonprofit enterprise.…”