“…The impact of COVID-19 on the hotel industry has attracted considerable attention at three levels: macro, meso , and micro. At the macro-level, the pandemic plunged the economy into crisis ( Sharma & Nicolau, 2020 ), reversed the ongoing upsurge in global tourism, threatened global inbound tourism markets ( Tsui, Fu, Chen, Lei, & Wu, 2021 ), and reduced domestic tourism's economic contributions ( Wu, Cao, Liu, & Chen, 2022 ). The impacts at the meso-level are reflected in the hotel industry segment and operational, structural changes ( Ozdemir, Dogru, Kizildag, Mody, & Suess, 2021 ), hospitality labor market shrinkages ( Huang, Makridis, Baker, Medeiros, & Guo, 2020 ), hotel supply chain instability ( Aigbedo, 2021 ).…”