The effect of hotel employee resilience during COVID-19: The moderation role of perceived risk and challenge stressors

Xie, Chaowu; Zhang, Jiangchi; Chen, Yanying; Morrison, Alastair M.

doi:10.1016/j.tmp.2023.101087

Cited by 17 publications

(4 citation statements)

References 95 publications

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“…We employed the scale developed by Xie et al [56] and Chhatwani, Mishra, Varma, and Rai [29] to assess psychological resilience. The measurement of psychological resilience involved farmers' attitudes, adaptation, and recovery in response to stress or shocks (Table 1).…”

Section: Core Independent Variablementioning

confidence: 99%

Psychological Resilience and Farmers’ Homestead Withdrawal: Evidence from Traditional Agricultural Regions in China

Xie

2023

Agriculture

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The implementation of China’s rural homestead withdrawal policy has been a topic of great interest in recent years. However, little is known about its impact on farmers’ homestead withdrawal behavior from the perspective of psychological resilience. This study aims to evaluate the impact of psychological resilience on farmers’ homestead withdrawal behavior and to explore its mechanism and heterogeneity, as well as its impact on compensation choices. The research data was collected through a survey of 657 rural households in Shaanxi and Shandong provinces. The probit model and mediation effect model were used to analyze the data. The results demonstrate that psychological resilience positively affects farmers’ homestead withdrawal behavior; this finding is robust. Specifically, the positive influence of stability and adaptability dimensions of psychological resilience is more significant. Moreover, the effect of psychological resilience varies across different family life cycles, and it has a stronger promoting effect on the homestead withdrawal behavior of child-raising families. Mechanism analysis indicates that psychological resilience can promote homestead withdrawal behavior by reducing farmers’ land dependence consciousness and improving farmers’ risk preferences. Finally, farmers with strong psychological resilience are more inclined to choose cash compensation. Based on these findings, this paper proposes targeted policy recommendations for rural homestead system reform.

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Section: Core Independent Variablementioning

confidence: 99%

Psychological Resilience and Farmers’ Homestead Withdrawal: Evidence from Traditional Agricultural Regions in China

Xie

2023

Agriculture

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Section: Introductionmentioning

confidence: 99%

“…In the face of expanding family responsibility and the multiple family roles, organizations are beginning to worry that employees will reduce their work engagement because they spend more energy on their family affairs. It is found that resilience can help 10.3389/fpsyg.2023.1185239 employees cope with challenges, overcome difficulties, quickly restore balance, and achieve growth and development (King et al, 2016;Linnenluecke, 2017;Xie et al, 2023). The Aon's report "THE RISING RESILIENT: How workforce resilience will enable businesses to thrive, " released in 2022, identifies workforce resilience as a key competency for organizations to cope with crises and improve their overall business outcomes.…”

Section: Introductionmentioning

confidence: 99%

The effect of family boundary flexibility on employees’ work engagement: a study based on person-environment fit theory perspective

Yang,

Liu,

Zhang

et al. 2023

Front. Psychol.

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Under the impact of the era of big data and public emergency, the blurring of family-work boundaries and the increasing burden of family responsibilities will pose a great challenge to employee resilience and family work balance, which in turn will affect employees’ work engagement. Therefore, based on the person-environment fit theory, this study aims to explore the potential mechanism and boundary conditions of employee family boundary flexibility fit on work engagement. This study conducted a random sampling of enterprise employees in China. A sample of 433 participants completed a questionnaire to provide data. We conduct hierarchical regression and Bootstrap analysis to verify the hypothesis model. The study found that employees’ work engagement is significantly improved when their family boundary flexibility is matched. Family-work enrichment plays a role in mediating the impact of employees’ family boundary flexibility on work engagement. The relationship between family-work enrichment and work engagement is moderated by family support. Therefore, enterprises should respect and value each employee’s family boundary flexibility, establish family-friendly policies, and consider personal family boundary flexibility in employees’ career development planning. This will promote the enhancement of employee resilience, enable better engagement in work, improve work efficiency, and enhance the core competitiveness of enterprises.

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“…Only recently researchers have postulated the moderating effect of perceived travel risk on COVID-19. They examine the moderating role of the COVID-19 risk from various perspectives, such as different COVID-19 periods(Garc ıa-Milon et al, 2021), different levels of risk (Dedeo glu and Bo gan, 2021) and U-shaped moderation effect(Xie et al, 2023). However, based on researcher's knowledge, there is no study in the tourism and hospitality area examined the perceived risk of COVID-19 as the moderating variable within the…”

mentioning

confidence: 99%

Unboxing the paradox of social media user-generated content (UGC) information qualities and tourist behaviour: moderating effect of perceived travel risk

Asyraff

Hanafiah

Zain

et al. 2023

JHTI

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PurposeThis study utilised Mehrabian and Russel's stimulus-organism-response (SOR) model to investigate the inter-relationship between perceived social media information qualities (IQ) of online UGC, destination image, perceived travel risk and behavioural intentions.Design/methodology/approachA total of 255 responses from international tourists were collected. The data collection via an online survey was performed from October 2020 to February 2021. The study model and hypotheses were examined using partial least squares-structural equation modelling (PLS-SEM).FindingsThe result indicated that social media intrinsic, representational, and social IQ significantly influenced tourists perceived cognitive image, while only contextual and social IQ significantly predicted the perceived affective image. This study also confirms the significant effect of cognitive image on the affective image. In addition, the authors found that both destination image components, cognitive and affective, significantly affect tourists' behavioural intentions. However, surprisingly, tourists' perceived travel risk did not moderate the effect of destination image components on behavioural intentions.Research limitations/implicationsThis study contributes to the body of knowledge by extending Mehrabian and Russel's SOR model in the tourism behaviour context.Practical implicationsFrom a practical perspective, this study proves that UGC significantly affects destination image and plays an integral part in luring tourists to visit a destination.Originality/valuePrevious research in this area is limited, making this study particularly novel. This study represents one of the initial attempts to evaluate the dimensions of information quality in UGC on social media and online review platforms, particularly within the field of tourism. Treating online travel UGC seriously could assist organisations in leveraging tourist behaviour and enhancing destination image.

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The effect of hotel employee resilience during COVID-19: The moderation role of perceived risk and challenge stressors

Cited by 17 publications

References 95 publications

Psychological Resilience and Farmers’ Homestead Withdrawal: Evidence from Traditional Agricultural Regions in China

Psychological Resilience and Farmers’ Homestead Withdrawal: Evidence from Traditional Agricultural Regions in China

The effect of family boundary flexibility on employees’ work engagement: a study based on person-environment fit theory perspective

Unboxing the paradox of social media user-generated content (UGC) information qualities and tourist behaviour: moderating effect of perceived travel risk

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