Geographically, the Sulawesi Island is located on 5.36LU-7.48S and 117.02-125.74E. It is one of the safest islands due to its location that is not directly related to two oceans, namely the Pacific Ocean and the Indian Ocean. Sulawesi is divided into six provinces and has several small islands. This makes it one of the islands with the longest coastline in Indonesia. However, this is what causes Sulawesi Island to be susceptible to marine disasters, such as high waves and tsunamis triggered by submarine earthquakes whose distribution can be seen in figure 3. In this study, we tried to examine how the society established cooperative relationships with various social elements that existed, a few days after the disaster occurred. In addition, data collection was conducted through interviews, focus group discussions (FGD) along with scientific findings or research that had previously been conducted so that the results of the research became more accurate and systematic. This article was the initial findings so that it only presented data from sources in a homogeneous manner.
Access to water resources is one of the demanding issues of the 21st century worldwide. As worldwide population increases, the demand for water is seriously increased. With the increasing demand, water quality is also under growing stress which requires better supply chain management (SCM) by adopting strategic management practices. Therefore, the objective of this study is to examine the role of supply chain strategic management in customer satisfaction and the performance of the water supply company in Makassar, Indonesia. In this study, service quality and drinking water quality were taken as the strategic management activities. Employees of water supply companies were selected to collect the necessary data. Questionnaires survey was used to collect the necessary data from employees. Three hundred (300) questionnaires were distributed among the employees of water supply companies of Makassar, Indonesia. It was found that strategic management practices were vital to enhance water supply chain. Moreover, it was concluded that water supply companies of Makassar needed better supply chain activities to boost performance. Better supply chain implementation was the key to customer satisfaction and the performance of the company.
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