Nowadays, technology and information are developing rapidly. It compels an organization or a company strive to excel in its field. In the Industrial Revolution 4.0 era, companies must maintain their assets and technology to face the competition. One asset that should be paid attention to is human resources. Human resource has two important variables, namely Organizational Citizenship Behavior (OCB) and Employee Engagement (EE). This study aims to analyze the relationship between OCB and EE on Employee Performance (EP) in the manufacturing industry in Tangerang. This study is conducted using a quantitative method with 200 respondents. The data is collected by distributing questionnaires to respondents, which is then analyzed using Structural Equation Modeling (SEM) with AMOS 23 software. The result of this study indicates that OCB has a significant effect on EE and EP. This study also finds that employee engagement has a significant effect on employee performance and can mediate the relationship between OCB and EP. From these results, the implication that can be taken is that the manufacturing industry in Tangerang must pay attention to their employees for them to develop OCB and EE, and eventually increase their performance towards the organization.

The purpose of this study was conducted to determine the effect of communication, communication and social performance on the Tangerang City DPRD Secretariat. The research method used is survey research method. P The population of this study is all employees of the Tangerang City DPRD Secretariat totaling 60 people. The sampling technique uses saturated sampling techniques from the total population of 60 people, so the research sample is taken. The number of samples in this study was 60 people. Data analysis using Multiple Linear Regression Analysis. Based on the results of the study indicate that: There is a positive and significant effect of coordination on employee performance at the Tangerang City DPRD Secretariat. This means that the better coordination will improve employee performance, and vice versa, the worse the coordination will have an impact on employee performance. There is a positive and significant influence of communication on employee performance at the Tangerang City DPRD Secretariat. This means that the better the communication will improve employee performance, and vice versa the worse the communication will have an impact on the low performance of employees.There is a positive and significant influence of organizational culture on employee performance. at the Tangerang City DPRD Secretariat. This means that the better the organizational culture will improve employee performance, and vice versa the worse the employee's organizational culture will have an impact on the low performance of employees.There is an influence of coordination, communication and organizational culture together on employee performance at the Tangerang City DPRD Secretariat. This means that good coordination, communication and organizational culture will affect the improvement of employee performance, and vice versa, poor coordination, communication and organizational culture will have an impact on the low performance of employees

This study aims to examine and analyze the influence of green creativity and business independence on competitive advantage moderated by green IT empowerment. The research population is all creative SMEs in the Tangerang, Yogyakarta and West Java regions. Samples were taken from part of the population using purposive sampling technique. The target sample in this study is 400 SMEs. However, there were only 272 SMEs who completely filled out the questionnaire and were thus analyzed. The results of the study concluded that green creativity had a significant negative influence on the performance of sustainable SMEs and a significant positive influence on green competitive advantage. Business independence had a significant positive influence on the performance of sustainable SMEs and a significant positive influence on green competitive advantage. The research results indicate that green IT Empowerment did not moderate the relationship between green creativity and sustainable SME performance and weakened the relationship between green creativity and green competitive advantage. Likewise, the research results indicate that green IT empowerment did not moderate the relationship between business independence and sustainable business performance; it moderated the positive relationship between independence and green competitive advantage.

This paper tries to explain and analyze the influence of discipline, training, and compensation on employee performance. In this study, the phenomenon was portray through the problems that occurred in the Pardic Jaya Chemicals Company, which experienced a decline in sales due to a reduction in production levels caused by the performance of its employees. This study uses quantitative methods by making employees as samples to measure the influence of independent variables (discipline, training, and compensation) on the dependent variable (performance). The results of this study found discipline, training, and compensation have an effect on performance, it’s just that the effect of compensation on performance is very small and means an increase in compensation does not necessarily directly impact performance.

-This study examines the effect of locus on control customer to customer perceived justice in recovery service and its implications on satidfaction with recovery service. Respondents in this study is a customer of PD BPR Region of Cirebon totaling 250 respondents. Quantitative research is being done using analysis techniques Structural Equation Modeling (SEM). Research findings locus of control internal and external can give confidence in the perceived justice in recoveryservice, customer perceived justice can improve customer satisfaction with recovery services PD BPR Region of Cirebon. This study contributes to the development of personality theory and relational justice in banking and managerial services to practitioners the business of banking services in establishing recovery service strategies that provide fairness, as the key to customer satisfaction.