Norm enforcement may be important for resolving conflicts and promoting cooperation. However, little is known about how preferred responses to norm violations vary across cultures and across domains. In a preregistered study of 57 countries (using convenience samples of 22,863 students and non-students), we measured perceptions of the appropriateness of various responses to a violation of a cooperative norm and to atypical social behaviors. Our findings highlight both cultural universals and cultural variation. We find a universal negative relation between appropriateness ratings of norm violations and appropriateness ratings of responses in the form of confrontation, social ostracism and gossip. Moreover, we find the country variation in the appropriateness of sanctions to be consistent across different norm violations but not across different sanctions. Specifically, in those countries where use of physical confrontation and social ostracism is rated as less appropriate, gossip is rated as more appropriate.

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Recent studies have found disapproval of peer punishment of norm violations. This seems puzzling, given the potential benefits peer punishers contribute to the group. We suggest part of the answer is that peer punishers tend to come across as aggressive and as such may be viewed as more problematic than beneficial to have around. We used simple computer animations of geometric shapes to enact 15 precise variations of social sanctions against a norm violator. More than 1,800 subjects were recruited to watch an animation and judge the behavior and character of the animated agents. They also completed a trait aggression measure. Across the variations peer punishment was typically disapproved of, especially when severe or openly aggressive, and especially by subjects low on trait aggression. We conclude that there seems to be a social norm against peer punishment and that dislike of aggressiveness seems to be part of the reason why.

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Violators of cooperation norms may be informally punished by their peers. How such norm enforcement is judged by others can be regarded as a meta-norm (i.e., a second-order norm). We examined whether meta-norms about peer punishment vary across cultures by having students in eight countries judge animations in which an agent who over-harvested a common resource was punished either by a single peer or by the entire peer group. Whether the punishment was retributive or restorative varied between two studies, and findings were largely consistent across these two types of punishment. Across all countries, punishment was judged as more appropriate when implemented by the entire peer group than by an individual. Differences between countries were revealed in judgments of punishers vs. non-punishers. Specifically, appraisals of punishers were relatively negative in three Western countries and Japan, and more neutral in Pakistan, UAE, Russia, and China, consistent with the influence of individualism, power distance, and/or indulgence. Our studies constitute a first step in mapping how meta-norms vary around the globe, demonstrating both cultural universals and cultural differences.

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Experiments on economic games typically fail to find positive reputational effects of using peer punishment of selfish behavior in social dilemmas. Theorists had expected positive reputational effects because of the potentially beneficial consequences that punishment may have on norm violators’ behavior. Going beyond the game-theoretic paradigm, we used vignettes to study how various social factors influence approval ratings of a peer who reprimands a violator of a group-beneficial norm. We found that ratings declined when punishers showed anger, and this effect was mediated by perceived aggressiveness. Thus the same emotions that motivate peer punishers may make them come across as aggressive, to the detriment of their reputation. However, the negative effect of showing anger disappeared when the norm violation was sufficiently severe. Ratings of punishers were also influenced by social distance, such that it is less appropriate for a stranger than a friend to reprimand a violator. In sum, peer punisher ratings were very high for a friend reprimanding a severe norm violation, but particularly poor for a stranger showing anger at a mild norm violation. We found no effect on ratings of whether the reprimand had the beneficial consequence of changing the violator’s behavior. Our findings provide insight into how peer punishers can avoid negative reputational effects. They also point to the importance of going beyond economic games when studying peer punishment.

Since the buildings and construction sector is one of the main areas responsible for energy consumption and emissions, focusing on their refurbishment and promoting actions in this direction will be helpful to achieve an EU Agenda objective of making Europe climate-neutral by 2050. One step towards the renovation action is the exploitation of digital tools into a BIM framework. The scope of the research contained in this paper is to improve the management of information throughout the different stages of the renovation process, allowing an interoperable exchange of data among the involved stakeholders; the development of an innovative BIM-based toolkit is the answer to the research question. The research and results obtained related with the development of an interoperable BIM-based toolkit for efficient renovation in buildings in the framework of the European research project BIM4EEB. Specifically, the developed BIM management system allows the exchange of the data among the different tools, using open interoperable formats (as IFC) and linked data, in a Common Data Environment, to be used by the different stakeholders. Additionally, the developed tools allow the stakeholders to manage different stages of the renovation process, facilitating efficiencies in terms of time reduction and improving the resulting quality. The validity of each tool with respect to existing practices is demonstrated here, and the strengths and weaknesses of the proposed tools are described in the workflow detailing issues such as interoperability, collaboration, integration of different solutions, and time consuming existing survey processes.