Teaching in an era dominated by millennials represents a challenging task for educators in Institutes of Higher Learning (IHLs). One distinct feature in teaching millennials is the advancement in digital learning which has improved learning styles in higher education. Besides face-to-face interactions with the instructors, the blended learning approach has been introduced in many courses to cater to the needs of millennial learners. This study aims to provide an insight into on students’ acceptance and satisfaction towards the use of Learning Management System (LMS) in a blended learning environment. An online survey was administered to 167 respondents. The majority of the respondents are below 22 years of age and first-year students who are fresh and new to the blended learning concept. This study measured factors like technology experience, computer anxiety, service quality, system quality, information quality, course quality, and instructor to determine the students’ overall satisfaction. The model was analysed using the partial-least-squares structural modeling approach. The result shows that service quality, instructor quality, and course quality are among the critical factors towards students’ acceptance and satisfaction. Therefore, to ensure LMS’s effectiveness and students’ satisfaction, decision-makers at the higher institution should consider these factors before implementing a blended learning initiative via LMS as the platform. KEYWORDS: Blended Learning, e-Learning, Higher Education, Learning Management System Millennial Learners
Teaching in an era dominated by millennials represents a challenging task for educators in Institutes of Higher Learning (IHLs). One distinct feature in teaching millennials is the advancement in digital learning which has improved learning styles in higher education. Besides face-to-face interactions with the instructors, the blended learning approach has been introduced in many courses to cater to the needs of millennial learners. This study aims to provide an insight into on students’ acceptance and satisfaction towards the use of Learning Management System (LMS) in a blended learning environment. An online survey was administered to 167 respondents. The majority of the respondents are below 22 years of age and first-year students who are fresh and new to the blended learning concept. This study measured factors like technology experience, computer anxiety, service quality, system quality, information quality, course quality, and instructor to determine the students’ overall satisfaction. The model was analysed using the partial-least-squares structural modelling approach. The result shows that service quality, instructor quality, and course quality are among the critical factors towards students’ acceptance and satisfaction. Therefore, to ensure LMS’s effectiveness and students’ satisfaction, decision-makers at the higher institution should consider these factors before implementing a blended learning initiative via LMS as the platform.
This study examines the antecedents of the factors that influence customers to adopt the electronic payment system while making payments. Payment is the one of the element to complete the transaction while making payment. Due to the development of E-commerce, e-payment systems have been introducing. So, the use of electronic payment systems is being increasing day by day for people to complete their task quickly ineffective way. The result of the study shows that there is a relationship between dependent variables (effort expectancy and social influence) and independent variable (Adopton of e-payment). However, other variables (culture, perceived security and performance expectancy) were not significant with adoption of e-payment. Therefore, the study approves effort expectancy and social influence has a significant relationship with adoption of e-payment. Therefore, companies today that do business using electronic payment system as the medium to complete the transaction must focus more on this two variable to increase the number of people use this payment system. The increasing the number of people use this payment system will contribute to excellent result for e-commerce because e-payment system is one of the factor e-commerce becomes successful and it will give good impact to our nation’s economy.
The performance of microfinance institutions (MFIs) is crucial for ensuringthe efficient utilisation of funds deposited into the microfinance programmeby donors, as well as for assisting regulators in monitoring the institutions.Assessing the performance of MFIs involves examining its developmenttowards accomplishing its goals. Therefore, MFIs need to ascertain thechallenges to maintain their sustainability and sustain their operations.Additionally, MFIs should focus on aspects such as intellectual capital(IC) to ensure future sustainability. The aim of this research is to examinehow IC dimensions, specifically, customers, structure, human, and socialcapital, influence MFIs performance. A cross-sectional survey design wasused to gather data from 145 managers (48% response rate) from MFIs inMalaysia. In order to determine the sample size of the study, a purposivesampling method was employed. The research model was analysed byusing Partial least square-structural equation (PLS-SEM). Subsequently,the research model was validated using Smart PLS 3.2.5 and the proposedstudy hypothesis. The findings confirm that structural capital and customercapital positively influence the performance of MFIs, except for social andhuman capital. The research model explains 67.6% of the substantial amountof variance in MFIs performance. This research theoretically contributesto the extension of resource-based view (RBV) and social capital theory inDoes Intellectual Capital Explain the FinancialPerformance of Malaysia MFIs?Maryam Jameelah Hashim1, Syed Musa Alhabshi1, Nor Irvoni Mohd Ishar21Islamic Banking and Finance, International Islamic University Malaysia2Faculty of Business & Management, Universiti Teknologi MARA, Puncak Alam,Selangor, MalaysiaE-mail: jamieniz@yahoo.com, syedmusa@iium.edu.my, irvoni@salam.uitm.edu.myReceived: 5 June 2018Accepted: 18 September 20182Social and Management Research Journalpredicting the sustainability of MFIs. All the factors of IC were confirmed toimprove the performance of MFIs. This study proposed several remarkablerecommendations for microfinance institutions which suggested that MFIs’managers should resolve their organisational issues promptly. Furthermore,they should portray sensible consideration for their institutions by takingcare of IC and encouraging the practice of recognising intangible assets,especially their employees’ expertise and capabilities.
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