Eight nurse practitioners were interviewed to determine their perception of the quality of care provided to patients with multimorbidity at NPLCs. Interpretive description guided the analysis and themes were identified. Findings Three themes arose from the analysis, each of which has an impact on the quality of care. The level of patient vulnerability at the NPLCs was high resulting in the need to address social and financial issues before the care of chronic conditions. Dynamics within the interprofessional team impacted the quality of patient care, including NP recruitment and retention, leaves of absence and turnover in staff at the NPLCs had an effect on interprofessional team functioning and patient care. Finally, coordination of care at the NPLCs, such as length of appointments, determined the extent to which attention was given to individual clinical issues was a factor. Strategies to address social determinants of health and for recruitment and retention of NPs is essential for improved quality of care. Comprehensive orientation to the interprofessional team as well as flexibility in care processes may also have positive effects on the quality of care of patients with complex clinical issues.
Cet article s’appuie sur les résultats d’une recherche réalisée en Ontario et au Nouveau-Brunswick, visant à documenter l’accès aux services en français pour les femmes francophones victimes de violence conjugale et pour leurs enfants. S’appuyant sur les résultats de la première phase d’une recherche-action réalisée en partenariat avec des chercheuses universitaires et des milieux communautaires, les données démontrent que ces femmes sont confrontées à des réalités particulières et que les lacunes dans l’accès aux services en français compromettent leur bien-être, leur santé et leur sécurité. Ces lacunes ont également des impacts sur le bien-être, la santé et la sécurité de leurs enfants. Considérant ces impacts, le manque d’accès aux services en français peut être perçu comme une forme de revictimisation des femmes.This paper draws upon findings from a study conducted in Ontario and New-Brunswick, looking at the access to francophone services for women and children living with domestic violence. Drawing upon the results of the first phase of an action research project conducted in partnership with academic researchers and community organizations, the data demonstrates that francophone women face particular challenges. There are important gaps in francophone services, which have consequences on the women’s well-being, health and safety. Those gaps also have consequences on their children’s well-being, health and safety. Given those consequences, the lack of access to francohphone services can be seen as an additional form of victimisation for women
The hidden nature of older adult mistreatment renders its detection in the domestic setting particularly challenging. A validated screening instrument that can provide a systematic assessment of risk factors can facilitate this detection. One such instrument, the "expanded Indicators of Abuse" tool, has been previously validated in the Hebrew language in a hospital setting. The present study has contributed to the validation of the "e-IOA" in an English-speaking community setting in Ontario, Canada. It consisted of two phases: (a) a content validity review and adaptation of the instrument by experts throughout Ontario, and (b) an inter-rater reliability assessment by home visiting nurses. The adaptation, the "Mistreatment of Older Adult Risk Factors" tool, offers a comprehensive tool for screening in the home setting. This instrument is significant to professional practice as practitioners working with older adults will be better equipped to assess for risk of mistreatment.
L’article porte sur le rôle des intervenantes francophones du secteur de la violence faite aux femmes (VFF) dans le développement de services en français en Ontario. Depuis les années 1990, ce secteur a fait des avancées importantes dans le développement de services en français, et peut désormais venir en aide à de plus en plus de femmes francophones. Or, il existe peu d’études portant sur le rôle des intervenantes dans le développement de ces services en français. Cette première analyse de la situation repose sur les résultats d’entretiens menés auprès de 14 intervenantes francophones du secteur de la VFF. Ces entretiens permettent de commencer à prendre la mesure de leur rôle dans le développement des services en français dans le secteur de la VFF. Les données portent sur les modes d’action des intervenantes ainsi que les savoirs ou apprentissages qu’elles tirent de leurs efforts afin de les transmettre à d’autres et ainsi encourager la réflexion sur les enjeux liés au développement des services en français en Ontario.The article examines the role played by practitioners involved in developing French language services (FLS) in the area of violence against women in Ontario. Since the 1990s, the sector has been more open to servicing Francophone women and FLS services have grown in important ways. However, few studies have looked at the role played by practitioners in this development. This first analysis, based on the result of interviews with 14 practitioners, helps understand their role in the development of FLS. It discusses strategies used by practitioners as well as lessons learned from their experience. Ultimately, these lessons should be relevant to those involved in the development of FLS and provide a basis for discussing issues related to such development
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