Le rôle des intervenantes du secteur de la violence faite aux femmes dans le développement des services en français en Ontario : une étude exploratoire

Abstract

L’article porte sur le rôle des intervenantes francophones du secteur de la violence faite aux femmes (VFF) dans le développement de services en français en Ontario. Depuis les années 1990, ce secteur a fait des avancées importantes dans le développement de services en français, et peut désormais venir en aide à de plus en plus de femmes francophones. Or, il existe peu d’études portant sur le rôle des intervenantes dans le développement de ces services en français. Cette première analyse de la situation repose sur les résultats d’entretiens menés auprès de 14 intervenantes francophones du secteur de la VFF. Ces entretiens permettent de commencer à prendre la mesure de leur rôle dans le développement des services en français dans le secteur de la VFF. Les données portent sur les modes d’action des intervenantes ainsi que les savoirs ou apprentissages qu’elles tirent de leurs efforts afin de les transmettre à d’autres et ainsi encourager la réflexion sur les enjeux liés au développement des services en français en Ontario.The article examines the role played by practitioners involved in developing French language services (FLS) in the area of violence against women in Ontario. Since the 1990s, the sector has been more open to servicing Francophone women and FLS services have grown in important ways. However, few studies have looked at the role played by practitioners in this development. This first analysis, based on the result of interviews with 14 practitioners, helps understand their role in the development of FLS. It discusses strategies used by practitioners as well as lessons learned from their experience. Ultimately, these lessons should be relevant to those involved in the development of FLS and provide a basis for discussing issues related to such development

Bridging the Gap Between the Politics of Recognition and the Politics of Language Service Delivery in Ontario and Wales

“…There are three particular areas of research pertinent to any discussion of language service delivery. The first is largely descriptive and may be referenced through a literature review of language service delivery systems which Cardinal and Sauvé (2010) categorise into the following services as being integrated, parallel, holistic or multi-service, mobile or itinerant and technological as illustrated in Table 1.…”

“…As discussed by Cardinal and Sauvé (2010), the integrated model, which is the most common type of approach, includes services offered bilingually by governments for which it is, via its departments, directly responsible. In contrast, a parallel service is managed by the members of the group to which it is offered.…”

“…The existing trust in, and reliance on, community organizations makes them natural partners with legal service providers for a holistic approach to multiple problems. 11 An itinerant service is another model which is mentioned by Cardinal and Sauvé (2010) as a way to help deal with the lack of services in remote areas. For example, they explain that the Canadian government, from its Service Canada office in Stephenville, has been servicing the surrounding French-speaking communities of Anse-à-Canards, Grand Terre and Cap St. George.…”

Accessibility and Active Offer

“…The data used here were collected in 2012 by Cardinal and her colleagues. They have previously been published in a research report by the Alliance de recherche, Les savoirs de la gouvernance communautaire (Cardinal, Levert, Manton, & Ouellet, 2013). This chapter makes use of the data already published in the report for this analysis of active offer.…”

“…2. The sections in this chapter quote extensively from Cardinal, Levert, Manton, and Ouellet, 2013, and are included with the authors' permission. This first section draws on pages 3 to 5.…”