This study aims to determine the effect of managerial initiatives on the adoption of traceability systems on food cold chain performance during the Covid-19 pandemic. Managerial initiatives are allegedly needed to improve the company's performance because it improves the traceability system in the supply chain. In addition, the effect of the traceability system adoption on the Indonesian food cold-chain performance during the Covid-19 pandemic is also discussed in this study. This study uses a quantitative approach and purposive sampling with a questionnaire research instrument obtained 250 statements of Indonesian consumers and retail employees. Partial least squares for structural equation modeling (PLS-SEM) were used to analyze latent variables' relationships. This study indicates that the traceability system has a significant effect on the performance of the food cold-chain during the Covid-19 pandemic. In addition, the adoption of electronic data exchange (EDI), radio frequency identification (RFID), and blockchain significantly impacted traceability systems during the Covid-19 pandemic. The managerial application of the initiative showed a positive and significant impact on the performance of the food cold-chain during the Covid-19 pandemic. However, the managerial initiative is not able to moderate the adoption of the traceability system.

customer satisfaction, loyalty, and trust as a moderating variable. Eighty respondents completed the formal survey. The pilot test and the structured questionnaire were analyzed using the SPSS 21 and Smart-PLS 2.0 to evaluate the relationship between the variables. The results of this study were accepted three out of eight hypotheses. The personnel service quality has a significant impact on customer satisfaction, customer satisfaction has a significant effect on customer loyalty, and technical service quality has a considerable impact on customer loyalty. The use of Kansei engineering for humanitarian logistics service in this study would provide a different perspective in terms of capturing the voice of customers' perception of relief logistics service quality

In selecting suppliers, one approach that can be used to solve this problem is Multi-Criteria Decision Making (MCDM). MCDM involves several criteria with both quantitative and qualitative assessments. This research attempts to solve the Green Supplier Selection (GSS) problem by using the integration of Analytical Hierarchy Process (AHP) and Multi-Objective Optimization On The Basis Of Ratio Analysis (MOORA). AHP is used as the weighting of the GSS criteria and sub-criteria. Furthermore, MOORA is used to rank the best suppliers. This research was conducted in the textile industry in Indonesia. Eight criteria and 15 sub-criteria GSS are used to select eight suppliers. The results show that the product price has the most excellent weight in supplier selection. In addition, the AHP-MOORA method can be used in solving GSS problems.

Currently, companies are required to improve supply chain performance. One of the main problems in the supply chain is the proper supplier selection. Supplier selection has an essential role in improving supply chain management performance. Supplier selection requires the proper criteria. However, the relationship between criteria is rarely considered in the selection of suppliers in the textile industry. This study tries to propose integrating the Decision Making Trial and Evaluation Laboratory (DEMATEL) and the Analytic Network Process (ANP) for supplier selection in the textile industry. Both methods are multi-criteria decision making (MCDM) tools DEMATEL is used to assess the relationship between criteria. Furthermore, ANP is used to evaluate and weigh the importance of criteria and suppliers. A case study was carried out in a textile company located in Indonesia. The results show that this procedure can identify the relationship and effect of each criterion. The results show that the product price criteria are the criteria that have the most significant weight. The criteria for conformity to specifications and consistency of quality are in second and third place. Finally, suppliers are selected based on weight assessment on each criterion by ANP.

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Increased competition in the industrial world forces companies to increase their competitiveness through Green Supply Chain Management (GSCM). The key to the success of GSCM is the selection of suppliers and the allocation of the proper order by taking into account environmental aspects. This decision involves several criteria and must also pay attention to the relationship between criteria. This study proposes a hybrid procedure to solve Green Supplier Selection and Order Allocation (GSSOA). The integration of Decision Making Trial and Evaluation Laboratory (DEMATEL), Analytic Network Process (ANP), and Multi-Criteria Goal Programming (MCGP) are proposed to solve this problem. The DEMATEL is used to calculate the relationship between criteria. Furthermore, the ANP is proposed to determine the weight of the criteria and supplier ranking. Finally, the MCGP method is offered for allocating orders based on priority suppliers. A case study on the food industry in Malang, Indonesia, was conducted to apply this procedure. The results showed that the low defects rate criterion is the most important compared to other criteria. The best supplier was successfully selected, and the order allocation was completed. Order allocation priority is to suppliers D, C, A, and B. This study also presents a sensitivity analysis for order allocation.

Usaha Bunda is a small home industry producing several cow’s milk processed products located at Maron village, Pujon Kidul, Malang. The challenge faced by this owner is the marketing aspect to define the right marketing strategy to expand the coverage and increase competitiveness. The goal of this community dedication is to help formulating and implementing the marketing strategy for the Usaha Bunda home industry. The approach is advocation in the  form of assistance. Several strategy proposed was consignation with several gift shops and tourist attraction, redesign the product packaging, and creating an online shop. The outcome of assistance in marketing strategy implementation was the owner’s better understanding on the knowledge and skill of product packaging and online marketing. Additionally, the owner also confirmed that there has been an omzet increase of 1.5 to 2 times as the result of the new packaging. The online shop opened at Tokopedia marketplace also helps to expand the product promotion and market coverage without geographical and time limitation.  

Currently, the use of logistics service providers in companies has become a decision chosen by several companies. Companies use Third Party Logistics (3PL) to focus more on other essential activities in the company. Evaluating the performance of a 3PL provider is an essential process in determining performance of a 3PL provider. A wrong evaluation process could lead to company’s loss. The main objective of this study was to propose a 3PL performance appraisal procedure. This study integrated the Rough method Step-wise Weight Assessment Ratio Analysis (SWARA) and the Complex Proportional Assessment Method (COPRAS) to assess the performance of 3PL providers. The SWARA Rough method was used to assess the ranking of the criteria. The results of the Rough SWARA ranking were utilized by the COPRAS method to assess supplier performance. A case study was conducted in an animal feed production company in Indonesia. The results showed that there were criteria for product safety; on-time delivery, responsiveness, and flexibility with the greatest weight among the 16 criteria used.