This paper is mainly to study implementation of organizational culture in enhancing business competitiveness. Culture is seen as a soft system tool that reflects beliefs that are able to drive business performance in an international environment. Today, culture is a part of instrument to measure organizational readiness in managing business in an international environment. The research is focused on evaluatiny organizational culture in international-scale hotel in Yogyakarta, Indonesia. International-scale hotels are faced with differences in the nature of employees and customers, so management needs to develop a culture type as a strategy to encourage business competitiveness. The research applies Denison’s organizational culture model with four dimensions: involvement, consistency, adaptability, and mission. Sample includes 248 working people at four star hotels with various positions, that is managers, supervisors and employees. The results of the study found that international hotel chains have the power to carry out internal alignment as a strategy to increase competitiveness through employee empowerment programs, team orientation, skills development, and alignment of work values. The results of the study illustrate the importance of internal and external dimension consistency for international business competitiveness.
This study aimed to determine Organizational Citizenship behavior (OCB) role to mediate effect of transformational leadership and job satisfaction on employee performance. This Study is conducted at Bank Syariah Mandiri in Malang. Populations are 155 full time employees of Bank Syariah Mandiri in Malang. The research samples are 61 employees, selected by proportional random sampling. Data are collected directly from respondents with questionnaire. It is an explanatory research. Data analysis technique used is Generalized Structured Component Analysis (GSCA).Results prove transformational leadership does not affect on OCB, OCB affects directly on employee performance, transformational leadership affects directly on employee performance, job satisfaction affects directly on employee performance, OCB does not mediate the effect of transformational leadership on employee performance, OCB mediates effect of job satisfaction on employee performance. Based on these results, it can be interpreted that transformational leadership, job satisfaction and OCB is valuable component of an organization. This component can become a core competency to improve organizational performance. It is a source of organizational competitive advantage to face rapid business environment change.
Villages and sub-districts in Jayapura city are public organizations that provide service to the community. Villages and urban organizations require leadership, organizational culture and strong work motivation to support performance improvement. This research was conducted in 39 villages and sub-districts in the city of Jayapura. The population of this study was permanent employees in the villages and sub-districts in the city of Jayapura, which numbered 96 employees. All populations were chosen as research respondents, this research was census research. The analytical tool used in the research is Partial Least Square (PLS). The results of the study show that, first, direct leadership has no significant effect on employee performance, second, organizational culture has a significant effect on employee performance, third, leadership has a significant effect on work motivation, fourth, organizational culture has a significant effect on work motivation, fifth, work motivation has a significant effect on employee performance, sixth, work motivation is a perfect mediator of the influence of leadership on employee performance, seventh, work motivation as a partial mediator of the influence of organizational culture on employee performance.
This study aims to determine the influence of city image on visitors' revisit intention at Malang, Indonesia. This study also examines the influence of visitors' satisfaction on the paths from perceived image to visitors' revisit intention. This study uses a quantitative explanatory approach. The primary data were obtained using a questionnaire addressed to 180 visitors' who ever visit Malang for a holiday reason only. Analysis of the data used is Partial Least Square (PLS) with PLS-Path Modelling (PLS-PM) method. The results of this study are: first, visitors' perceived image about city plays an important role in enhancing visitors' revisit intention. Second, visitors' satisfaction directly affects to visitors' satisfaction. Third, visitors' satisfaction partially mediated the relationship between city image and visitors' revisit intention.
This study aimed to analyze the effect of transformational leadership style to employee performance, the effect of job stress to employee performance, job satisfaction as mediator on tranformational leadership style, and the effect of job stress to employee performance. The population in this study is all of employees with the rank of executive (nonofficial) at the State Treasury Service (KPPN) Makassar 1 and 2 amounted 61 people.The sampling technique using census method, the number of samples that can be used in this study is 57 people. Analysis model used in this study is descriptive analysis, and path analysis using SmartPLS software version 2.0. The results showed that there are a positive and significant effect of transformational leadership style to employee performance, negative and significant effectof job stress to employee performance, job satisfaction mediated the effect of job stress to employee performance, and job satisfaction did not mediate the effect of transformational leadership style to employee performance.
The purpose of this study is to provide an insight into the government's need for sustainable socialization on the importance of paying taxes. This study also aims to analyze the taxpayer's awareness, whether it can mediate the knowledge and understanding of tax regulations on taxpayer compliance or not. The approach in this study is quantitative, with taxpayers as the respondents. The results show that knowledge and understanding of tax regulation and awareness of taxpayers simultaneously contribute to taxpayer compliance. Also, indirectly, knowledge and understanding of tax regulation in the society through the awareness of taxpayer do not have significant influence on tax compliance. Based on the questionnaire, the people have not fully mastered the tax administration using information technology and they have not fully realized the importance of paying taxes for the progress of the nation, due to the different demographic background. This study offers a new understanding and a better perspective of the influence of knowledge, understanding, and awareness of taxpayer compliance. The results will be useful for academics, communities, and governments as they are related to the subject of this study.
This research aims to analyze the relationship between organizational culture, spiritual intelligence, emotional intelligence and performance of employees at the Office of PT PLN (Persero) Distribution of Bali of Bali. The population of the research was the employees are permanent employees with at least 1 year working period a number of 189 people. The sampling technique was used in was simple random sampling with a respondent's number of 128 people and using SPSS 2.1 as a tool of analysis. Research findings show that organizational culture and spiritual intelligence influential significantly to emotional intelligence. In addition to that, the organizational culture and spiritual intelligence a significant effect on performance of employees. As well as emotional intelligence has a significant influence on performance of employees. The study also confirms that emotional intelligence mediated in part of organizational culture on performance of employees. As well as emotional intelligence mediated partly of spiritual intelligence on performance of employees.
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