This paper is mainly to study implementation of organizational culture in enhancing business competitiveness. Culture is seen as a soft system tool that reflects beliefs that are able to drive business performance in an international environment. Today, culture is a part of instrument to measure organizational readiness in managing business in an international environment. The research is focused on evaluatiny organizational culture in international-scale hotel in Yogyakarta, Indonesia. International-scale hotels are faced with differences in the nature of employees and customers, so management needs to develop a culture type as a strategy to encourage business competitiveness. The research applies Denison’s organizational culture model with four dimensions: involvement, consistency, adaptability, and mission. Sample includes 248 working people at four star hotels with various positions, that is managers, supervisors and employees. The results of the study found that international hotel chains have the power to carry out internal alignment as a strategy to increase competitiveness through employee empowerment programs, team orientation, skills development, and alignment of work values. The results of the study illustrate the importance of internal and external dimension consistency for international business competitiveness.
This study aimed to determine Organizational Citizenship behavior (OCB) role to mediate effect of transformational leadership and job satisfaction on employee performance. This Study is conducted at Bank Syariah Mandiri in Malang. Populations are 155 full time employees of Bank Syariah Mandiri in Malang. The research samples are 61 employees, selected by proportional random sampling. Data are collected directly from respondents with questionnaire. It is an explanatory research. Data analysis technique used is Generalized Structured Component Analysis (GSCA).Results prove transformational leadership does not affect on OCB, OCB affects directly on employee performance, transformational leadership affects directly on employee performance, job satisfaction affects directly on employee performance, OCB does not mediate the effect of transformational leadership on employee performance, OCB mediates effect of job satisfaction on employee performance. Based on these results, it can be interpreted that transformational leadership, job satisfaction and OCB is valuable component of an organization. This component can become a core competency to improve organizational performance. It is a source of organizational competitive advantage to face rapid business environment change.
Villages and sub-districts in Jayapura city are public organizations that provide service to the community. Villages and urban organizations require leadership, organizational culture and strong work motivation to support performance improvement. This research was conducted in 39 villages and sub-districts in the city of Jayapura. The population of this study was permanent employees in the villages and sub-districts in the city of Jayapura, which numbered 96 employees. All populations were chosen as research respondents, this research was census research. The analytical tool used in the research is Partial Least Square (PLS). The results of the study show that, first, direct leadership has no significant effect on employee performance, second, organizational culture has a significant effect on employee performance, third, leadership has a significant effect on work motivation, fourth, organizational culture has a significant effect on work motivation, fifth, work motivation has a significant effect on employee performance, sixth, work motivation is a perfect mediator of the influence of leadership on employee performance, seventh, work motivation as a partial mediator of the influence of organizational culture on employee performance.
This study aims to determine the influence of city image on visitors' revisit intention at Malang, Indonesia. This study also examines the influence of visitors' satisfaction on the paths from perceived image to visitors' revisit intention. This study uses a quantitative explanatory approach. The primary data were obtained using a questionnaire addressed to 180 visitors' who ever visit Malang for a holiday reason only. Analysis of the data used is Partial Least Square (PLS) with PLS-Path Modelling (PLS-PM) method. The results of this study are: first, visitors' perceived image about city plays an important role in enhancing visitors' revisit intention. Second, visitors' satisfaction directly affects to visitors' satisfaction. Third, visitors' satisfaction partially mediated the relationship between city image and visitors' revisit intention.
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