Purpose This study aims to examine the effect of networking capability through market orientation and business process agility on the firm performance of medium and large telecommunication technology providers in Indonesia. Design/methodology/approach Research data was collected from the executive management of telecommunication technology providers in Indonesia via a questionnaire survey to obtain 150 valid questionnaires for analysis. This study analysed the overall model fit and hypotheses through confirmatory factor analysis and structural equation modelling. Findings The results reveal that networking capability has a positive and significant effect on market orientation. However, networking capability does not have a significant direct effect on business process agility. The results also indicate that market orientation does not have a significant direct effect on firm performance but through the mediating role of business process agility. Practical implications The findings provide a practical foundation for the organisation’s networking capability to be framed by market orientation and business process agility to enhance firm performance. Originality/value The results indicate that market orientation mediates the relationship between networking capability and business process agility. The findings also reveal that business process agility mediates the relationship between market orientation and firm performance. This study also reconceptualises market orientation to embody the inter-partner coordination dimension and reconceptualise business process agility to embody business partner switching capability.

Purpose This study aims to examine the impact of balanced agile project management (balanced APM) on firm performance through the mediating role of market orientation and strategic agility of medium and large telecommunication technology providers in Indonesia. Design/methodology/approach Research data was collected from the executive management of telecommunication technology providers in Indonesia via a questionnaire survey to obtain 150 valid questionnaires for analysis. This study analyzed the overall model fit through confirmatory factor analysis and causal relationships through structural equation modeling. Findings The results indicate that market orientation mediates the link between balanced APM and strategic agility and that strategic agility mediates the link between market orientation and firm performance. Research limitations/implications The choice of single telecommunication industry in a single country, Indonesia, provides a limitation on external validity. It is, therefore, suggested to extend the research efforts to other industry sectors in multi-country environments. Originality/value This study extends the knowledge about agile project management by embracing balancing control enforcement and tests it empirically. This study also re-conceptualizes strategic agility to embrace business partner switching capability and market orientation to embrace the inter-partner coordination dimension. Finally, the results highlight that agile project management needs to be framed by market orientation to create higher value for customers. However, market orientation alone is not enough and that the organization requires strategic agility to achieve firm performance.

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The Gregg and Walczak definition about e-image has been inspired us to examine their theoretical model in a different digital marketplace environment. As a novelty, we introduced the Real-Time Support Assistance (RTOSA) concept as a supplementary moderating variable. This paper constitutes hypothetical development about the proposed RTOSA and contains a brief description of Indonesia largest online community forum that projected as our online experimental research dioramas. This proposed research aims to explore the eimage effect towards consumer willingness to do the online transaction and the seller capability to adjust pricing premium moderated by RTOSA and also product type differences. Six hypotheses were modeled in this research proposal. The future results of this research are expected to be a significant contribution towards society, business, and science. Keywords -e-image; online purchase intention; price premium; e-commerce; e-business; management information systems978-1-4799-8386-5/15/$31.00 ©2015 IEEE

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Business conditions change quickly, pushing companies to change the way they compete. The Era of knowledge-based economy provides challenges for collaboration, innovation, adaptation, technological mastery and market, as well as intellectual assets management company. Relying on existing core competencies does not guarantee the company able to create competitive advantages. To face the challenges of existing companies must be able to manage the knowledge that having through the application of Knowledge Management (KM PENDAHULUANSaat ini, semua industri berada dalam keadaan yang terus berubah. Persaingan tidak lagi antara perusahaan dengan perusahaan, tetapi antara rantai supply dengan rantai supply. Kekuatan perusahaan terletak bukan seluruhnya pada kompetensi inti yang dimiliki, tetapi pada kompetensi yang diperoleh dengan saling terhubung/connected (Fung, 2008).Buku-buku teks bisnis manjemen menyebutkan bahwa saat ini sedang berlangsung transisi menuju evolusi ekonomi yang disebut information economy yang dipengaruhi oleh teknologi informasi dan knowledge worker (era ekonomi berbasis pengetahuan -knowledge-based economy). Pada era ekonomi berbasis pengetahuan, peran faktor-faktor produksi (tenaga kerja dan modal) sudah semakin mengecil. Tanaga kerja yang dibutuhkan adalah tenaga kerja yang berpengetahuan (knowledge worker). Knowledge worker inilah yang memberi nilai tambah dan peningkatan profitabilitas perusahaan.Menurut Zuhal (2010), ekonomi berbasis pengetahuan adalah sistem ekonomi yang memiliki karakteristik adalah: (1) berdasarkan atas aset intelektual, bukan aset fisik atau tempat; (2) keunggulan kompetitif akan menjadikan organisasi mampu untuk belajar dan berinovasi; (3) tenaga kerja harus dapat berpikir kritis; dan (4) penguasaan teknologi akan menjadikan organisasi mampu untuk memanajemen pengetahuan (knowledge management) dan tenaga kerjanya mampu untuk terus belajar.Tantangan yang dihadapi perusahaan dalam era knowledge economy adalah: kolaborasi, inovasi, adaptasi, penguasaan teknologi dan pasar, serta pengelolaan aset-aset intelektual perusahaan. Kolaborasi terkait dengan tantangan perlunya melakukan kolaborasi antar individu, antar unit, antar fungsi dan antar disiplin knowledge, tidak dapat hanya mengandalkan kemampuan individu atau knowledge yang dimiliki unit kerja tertentu. Inovasi, merupakan tantangan untuk lebih inovatif dan tuntutan untuk mempercepat penyediaan produk dan layanan. Adaptasi terkait dengan tantangan untuk adaptif terhadap berbagai dinamika yang terjadi dalam pasar dan pelanggan. Penguasaan teknologi dan pasar, tidak dapat lagi dikejar dengan pendidikan dan pelatihan formal tetapi dengan implementasi KM yang akan memfasilitasi seluruh pegawai untuk dapat mengembangkan kompetensinya secara mandiri dengan menyediakan knowledge yang dibutuhkan karyawan. Pengelolaan aset-aset intelektual perusahaan terkait dengan kemampuan organisasi dalam mengelola knowledge yang sebagian besar ada dalam benak dan perilaku individu-individu. Tantangan-tantangan inilah yang mendorong p...