Modern information and communication technologies, especially the Internet, have caused many changes that influenced further development of the society, economy and tourism as their integrative part, and will do so in the future. Communication, that is the basis of every promotion, becomes more virtual, digital, online, but its purpose remains the same. Nowadays, even the tourist offer based on highly traditional values should be promoted in a modern way. The institutions of tourism at regional and local levels are much-closer‖ to the specific product, and such closeness enables better knowledge and understanding. Modern trends in tourism promotion enable local products to reach world proportions and be represented globally. The aim of this paper is to determine the Internet promotion orientation of local tourism organizations from the Moravica administrative district, examine their presence on the Internet in terms of having the official website and social network accounts, and make a comparison between them.
The main objective of this paper stems from the need to provide new insights into the competitiveness of the agricultural products distribution system in the Republic of Serbia, through determining the impact of customer contact as part of the agricultural distribution channel on the competitiveness of agricultural holdings. The survey was conducted on a sample of 126 farms from the territory of the Republic of Serbia through a closed-type survey (12 claims related to customer contact and 15 claims related to the competitiveness of the agricultural products distribution system; five-stage Likert scale), which was distributed electronically. The contribution of the paper is reflected in the results which showed that the level of customer contact (as part of the distribution channel) influences the level of competitiveness of the agricultural products distribution system (in the Republic of Serbia). The results also form the basis for further research in this field.
The aim of this paper is to indicate the representation of the papers related to wine and wine (eno) tourism in the scientific journals in the field of tourism from the Journal Citation Reports (JCR) list, with the Impact Factor (IF)-Clarivate Analytics. Fifteen journals have been analyzed on the basis of the phrase presence related to wine and wine tourism in titles, keywords and abstracts. 91 papers have been singled out, with their review per journal, as well as summary of publication frequency per year. The significance of wine and wine tourism in the entire tourism is emphasized through the tendency of their increasing presence in the most relevant scientific journals in the field. This paper creates a foundation for the authors interested in detailed research of the papers published so far, and therefore further development of the scientific and research activities related to wine and wine tourism.
This paper aims to introduce the concept of data analysis which could easily be implemented by anybody involved in the subject matter with basic IT knowledge and skills. The paper is divided into two parts, the first of which presents an overview of related research from two points of view: (1) publications which refer to the analysis, or the overall use of open data from the tourism domain and (2) publications which use business intelligence tools to analyse tourism data. Results indicate that there is a significant number of publications but none of them combines the two issues in the field of tourism (open data and business intelligence). The second part refers to the possibilities of using Power BI, the business intelligence tool for analysing available open data about tourism in Serbia.
The development of technology in the last few decades has led to major changes in almost all areas of the economy. This is mostly related to production and service delivery processes, but also to other accompanying activities, without which the functioning of business systems is unthinkable today. The Internet is probably one of the most important representatives of this development and a factor without which the modern world can hardly be imagined. Its role is also highlighted in the field of marketing with the emergence of a new concept known as Internet marketing. By linking online marketing and manifestations/events, as one of the most important factors in tourism activity, the basis for satisfying the demands that modern age implies in the process of achieving quality relationships with the target market is created. Events and the way of their presentation, as the basis of marketing communications, with their specificities contribute to the uniqueness of a particular area by creating its image. The aim of this paper was to analyze the degree of the use of the Internet in the marketing activities of local tourist organizations as well as the tourist events of the Moravica administrative district, with particular reference to the use of websites and four most popular social networks.
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