The objective of this study is to analyze the relationship between absorptive capacity, intellectual capital and innovation. The main purpose of this research is to demonstrate that absorptive capacity can leverage the relation between intellectual capital and innovation potential. The method was a single case study using exploratory and descriptive research strategies and applying both quantitative and qualitative techniques. The case study investigated was a Brazilian corporation that has been doing business in the paper and corrugated cardboard industry for 72 years. The paper describes a case analysis demonstrating that adoption of practices associated with absorptive capacity has potential to foster intellectual capital, which is particularly important for development of innovations. These practices include assimilation of new technologies; creating capacity to utilize existing internal knowledge held by employees; use of benchmarking; application of technical knowledge; and registration of patents. Triangulation of data provided evidence confirming that the relationship between absorptive capacity and intellectual capital is a driver of innovation in the firm investigated. Additionally, this relationship is better explained by the mediating role of absorptive capacity, which is capable of potentiating intellectual capital to foster innovation.

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Despite the relevance and growth of research into Dynamic Capabilities, certain gaps and criticisms remain. These issues are primarily related to the measurements of Dynanic Capabilities and its impacts on performance. There is a lack of empirical research that is attempting to investigate the existence, development, and orchestration of Dynamic Capabilities to support superior performance. This paper proposes and validates a scale for the measurement of Dynamic Capabilities based on Teece's conceptual dimensions (sense, seizing and reconfiguring) through a survey presented in a highly dynamic industry and market, and by investigating the impact on performance. The results, besides validating the scale, showed Teece´s three conceptual dimensions exhibited different behavior in relation to each dimension of performance. Sense and Reconfiguration demonstrated a negative relationship with organizational performance while Seize is positively associated with performance. This may help explain some of the fuzzy results of previous studies that used proxies to measure Dynamic Capabilities.

indicadores como fonte de gerenciamento de recursos escassos e gestores do hospital filantró-pico usam indicadores como fonte de informações para a sustentabilidade econômica e assistencial. A discussão dos resultados indicou que: o compartilhamento de informações é essencial para a aplicação do sistema de indicadores; o uso de indicadores no hospital público privilegia o desenvolvimento do conhecimento e o uso de indicadores no hospital filantrópico tem ênfase na gestão da qualidade. PALAVRAS-CHAVE | Administração hospitalar, indicadores hospitalares, avaliação de desempenho hospitalar, gestão do conhecimento, gestão baseada em evidências. ABSTRACT

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RESUMOO objetivo deste estudo é identificar os fatores motivadores para estabelecer relacionamentos de cooperação entre empresas e universidades, assim como definir elementos representativos da eficácia destes processos de relacionamento. A cooperação entre universidade e empresa no Brasil vem sendo investigada através de estudos de caso que identificam características específicas de cooperação. Neste trabalho, optou-se por uma investigação quantitativa para permitir a análise de um setor intensivo em conhecimento. A estrutura conceitual da pesquisa foi definida a partir da análise prévia de estudos de caso publicados e relevantes. O setor investigado foi o de Tecnologia da Informação do estado do Rio Grande do Sul, sendo a problemática valorizada a partir do que as empresas percebem ou enfrentam na criação e desenvolvimento de relacionamento com a universidade. A metodologia utilizada foi quantitativa através de um estudo de corte transversal, no qual 195 empresas constituíram a amostra de pesquisa. Os resultados indicam que o desenvolvimento de capacidades para competição é o fator que mais influencia as empresas a estabelecerem projetos de cooperação com universidades. A burocracia das universidades aparece como a principal razão para as empresas que nunca cooperaram não estabelecerem projetos de cooperação. Entretanto, para as empresas que já fizeram algum projeto de cooperação, a burocracia não surge como um elemento restritivo. As conclusões ressaltam que o capital intelectual e a aprendizagem dos profissionais são os motivadores mais valorizados pelas empresas, enquanto que a maior barreira apontada foi a definição dos direitos pelas patentes geradas.Palavras-chave: relação universidade-empresa, cooperação, inovação. ABSTRACTThe purpose of this study is to identify motivating factors for the establishment of cooperation relationships between companies and academic institutions, as well as to define elements that show the effects of these relationships. In Brazil the cooperation between companies and universities has been investigated by case studies that highlight particular cooperation

ResumoO objetivo deste estudo é identificar elementos críti-cos de gestão para promover a transformação de uma organização tradicional para uma organização de aprendizagem em serviços de alta complexidade em saúde. Assume-se que as organizações tradicionais são aquelas gerenciadas com ênfase na informação, e as organizações de aprendizagem são aquelas gerenciadas com ênfase no desenvolvimento de conhecimento. O conhecimento organizacional é reconhecido como um dos recursos de grande valor estratégico para a prestação de serviços de alta complexidade. A análise da gestão em serviços de saúde intensivos em conhecimento está estruturada a partir da qualificação do processo assistencial, o qual engloba as etapas de acesso, da permanência e da continuidade do tratamento. Realizou-se um estudo de caso em um hospital privado do Rio Grande do Sul, cuja estratégia de diferenciação é atuar na resolução de problemas de alta complexidade. Entre os elementos gerenciais críticos evidenciados salientam-se: que o paciente precisa ser compreendido como cliente; que o vínculo com a instituição não termina no final do atendimento hospitalar, mas somente na resolução do problema enfrentado com a doença; e que as especialidades precisam estar harmonizadas e dispostas a compartilhar conhecimento, impulsionadas por protocolos assistenciais reconhecidos por todos.

PurposeThis study characterizes the scenario of emerging countries (ECs) – “Brazil, Russia, India, China and South Africa (BRICS)” concerning digital transformation and its association with the Industry 4.0 (I4.0) value creation system. For such, the authors developed a discussion paper based on content analysis of 857 journals in business administration, describing in a proposed framework the institutionalization “BRICS” policies that nurture global competitiveness among ECs and development needs to catching up.Design/methodology/approachData from 16 official documents of government, ministries and economic studies were analyzed by applying Atlas TI contrasting theory of 875 papers to develop and discuss the framework. Content analysis showed research gaps, technological needs and governance to enable firms to sustain competitive advantages applying I4.0 value creation system. Results converged into a microfoundation of the agile journey of a digital transformation to global organizations in between BRICS.FindingsThis paper's central question is to understand: How can organizations achieve a sustainable I4.0 value creation system adopting digital transformation in “BRICS”? The reduced transaction costs driven by platforms and ecosystems orchestration and the related or integrated multiple level sources of knowledge could speed benefits of domestic firms and subsidiaries of global organizations. Research gaps could be understood by a new combination of resources and knowledge, exploiting technologies and, also, the discussion of social economic relevance of I4.0.Research limitations/implicationsBecause of the complexity and the novelty of the framework, further studies could be discussed by its elements. New structures and paths for alternative strategic factors may be proposed in the future with the inclusion of new relationships in the adoption of platform business models and ecosystems. Future studies should consider digital knowledge-based assets attained to economic activities across national boundaries; data analytics or data-driven technology adoption and their effects on global attractiveness.Practical implicationsThe paper implicates in evaluating whether dynamic capabilities subsidize performance propitiating the catching up with a focus on the I4.0 system and digital transformation management journey. The proposed framework demonstrates the benefits of digital transformation by enabling strategic capabilities, making efforts to reduce a lack of research paths concerning the policy attributes that define the platform use strategy from an architectural standpoint and its benefits.Social implicationsThe particularities of turning either an I4.0 global organization or a digital organization operate in various environments, allowing access to the activities' digital context. Social implications concerning digital resources as strategic accelerators are determined by the BRICS peculiarities, such as social behavior, consumerism or communication pattern, leadership and workforce skills. Finally, political aspects and interference in the economy are deployed in society what must be considered.Originality/valueThis paper proposes a conceptual framework to better understand whether the heterogeneity of resources could explain I4.0 and digital configurations, while new platforms have driven features in global industrial environments and ecosystems. The seizing opportunities in these countries and sense-making use of platforms and orchestration of ecosystems are found as the critical topics being the main value of this important discussion.