Objective: To verify user satisfaction with oral public health services in different treatment dimensions and relate them to demographic conditions. Material and Methods: This study using pilot pathfinder design, conducted in Bantaeng Regency in January 2018. The sample consisted of 114 participants. Data were collected using structured questionnaires, which have been designed according to this survey which has eighteen questions corresponding to the object, with response patterns: satisfied, more or less and dissatisfied. Questions about satisfaction with services are grouped into five domains-'physical structure', 'relationships and communication', 'information and support', 'health care' and 'service organization'. Satisfaction was analyzed by using Chisquare test. Significance level set at 5%. Results: In dental and oral health centers in Bantaeng District the physical structure dimension showed the highest level of satisfaction, while the dimensions of dental and oral health care showed the lowest satisfaction. Conclusion: Communities in Bantaeng and Pa'jukukang Sub-districts of Bantaeng Regency are mostly satisfied with dental and oral health services based on health service dimensions. On the physical structure dimension shows the highest level of satisfaction, whereas the dimension of dental and oral health care shows the lowest satisfaction.
Background:The COVID-19 problem is a world problem and affects all aspects of human life including dental care.Objective: To find out the public perception of dental care during the pandemic with online interviews using the Teledentistry Survey..
Methods:The researcher determines the sample to be interviewed using the TELKOMSEL provider and chooses a number with the Sulawesi region code, the first number is chosen as the sample number 0821-8801-0295, the next sample is a multiple of 5. This study has received approval from the Ethics Commission of the Faculty of Dentistry, University Hasanuddin with number: #UH 17120346.Results: There were 88% of the samples experiencing dental health problems during the COVID-19 pandemic, namely 24% sprue and 14.% toothache. The actions taken by respondents to overcome dental health problems were 46% self-medicating, 18% online consultation with dentists, 14% untreated, and 12% going to a dental clinic. Their perception that dental health care can cause transmission of the virus as much as 64% and they are afraid to come to the dentist during the pandemic as much as 88%. Overall, only 71.5% of the public knew about dental care problems during the pandemic.
Conclusion: Public perception of dental care knowledge during the COVID-19 pandemic is quite good
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.