The Socio-Cultural Factors That Affect Violence To Health Care Personnel

Abstract

ÖZETSağlık çalışanlarına saldırılar giderek artmıştır. Bu durum hastalar, hasta yakınları ve çalışanlar arasındaki ilişkiyi bozmakta ve sağlık çalışanlarının moral ve motivasyonunu azalmakta, çalışanların hastalara sunduğu hizmet kalitesi düşmekte, çalışanlarda psikolojik sorunlar ortaya çıkabilmekte ve hatta çalışanların iş bırakmasına neden olabilmektedir. Bu yazıda sağlık çalışanlarına yönelik şiddeti etkileyen sosyokültürel nedenleri ortaya koymak ve şiddetin giderilmesini/en aza indirilmesini sağlayacak "koruyucu önlemlerin geliştirilmesinde", doğası, oluşumu, ortaya çıkışına katkıda bulunan faktörler hakkında bilgi vermek amaçlanmıştır.Anahtar sözcükler: Sağlık çalışanları; şiddet; şiddetin nedenleri. SUMMARYViolence to health care workers has increased recently. This adversely affects the relation between health care workers and patients and ultimately results in the decline in motivation and the quality of the service from the health care professional. Psychological problems may appear and may even lead to resignation or job termination. This study aims to display the socio-cultural reasons that influence violence to health care personnel and the factors that contribute to the "development of precautions" and the elimination/minimization of the violent acts and its nature.

Workplace physical violence, verbal violence, and mobbing experiencedby nurses at a university hospital

“…This finding parallels other studies' findings, in which the patients' relatives (6,11,13,14,17,21,22) and patients themselves (12,(23)(24)(25) were reported to be the leading perpetrators. Patients' relatives were reported as committing verbal acts while patients were frequently committing physical violence (10). The perpetrators committing violent acts are reported to be mostly men.…”

“…Logistic regression analysis was performed to investigate the risk factors associated with experiencing violence. The logistic regression model included variables that were identified as being P < 0.25 in any univariate analysis of the three forms of violence, and determined as being common risk factors (civil status, working time in the profession, institution and unit, average working time per week, unit where work is currently performed, status with regards to working in shifts, and the number of other personnel with whom work was performed for more than 50% of the working time) in the literature (7,(9)(10)(11) (model: Backward LR, entry: 0.05 and removal: 0.10). The level of statistical significance was accepted as P < 0.05.…”

Smiling and accessible health services: Assessment of patients

“…There is a heterogenous patient group with expectations from the hospitals (Yilmaz, 2001). This group's failure at communicating with healthcare personnel and delivering their problems/demands may sometimes result in feeling anger towards the healthcare personnel, delay in treatment process and even wrong diagnosis, mistreatment or malpractice (Buyukbayram & Okcay, 2013). There are reforms in our country as in the rest of the world to prevent these setbacks and deliver a better healthcare service to patients.…”

Rate of Exposure to Violence in 112 Staff in Denizli City

“…When we take a broader look at the phenomenon, it can be pointed out that the acts of violence aimed at healthcare workers in our country have been on the agenda in the past three years. The rise in the current events is also reflected in the agenda of the Parliament, and as a deterrent precaution, it was legalized that those who verbally and physically harass healthcare staff while they excercise their duties are heard before the law court on the basis of the crime "deliberately injuring a public official" (5).…”