Abstract:The current study was done to determine whether smiling and accessible healthcare services were provided to the patients. This descriptive study was conducted at a university. The sample of the study was composed of 188 patients who were hospitalized in hospitals. The data were collected with a questionnaire consisted of 15 questions about patients' demographic characteristics and their views about smiling and were analyzed with percentages, means, chi-square test. In the selection of the healthcare personnel,… Show more
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