Public procurement for innovation: A novel eGovernment services scheme in Greek local authorities

Caloghirou, Yannis; Πρωτόγερου, Αιμιλία

doi:10.1016/j.techfore.2015.10.016

Cited by 29 publications

(46 citation statements)

References 9 publications

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“…Lack of commitment (van Buuren, Eshuis, and Bressers 2015), ineffective network governance (Caloghirou, Protogerou, and Panagiotopoulos 2016) and a lack of shared understanding (Weber et al 2014) were additional barriers mentioned between public organisationcontractor interactions.…”

Section: Businesses As Suppliersmentioning

confidence: 99%

A systematic review of barriers to public sector innovation process

Cinar¹,

Trott²,

Simms

2018

Public Management Review

217

188

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This article provides a systematic review of the empirical literature on barriers within public sector innovation processes, based on data from 63 articles. We investigate the nature of barriers. The studies were analysed based on four dimensions of barriers: i) their classification; ii) their interrelations; iii) whether they play distinct roles within stages of innovation process and iv) whether they vary in the types of innovations. We develop an empirically based framework to capture the complex nature of barriers. For this purpose, a new classification is also introduced to show that interaction-specific barriers emerge during the collaborative innovation process. Significantly we identify that the nature of barriers are more complex than has previously been recognized: they differ in process stages and innovation types. Moreover, they show interrelations across the innovation process by reinforcing each other. The findings show there is an emphasis on organizational barriers and implementation phase studies. We conclude with a discussion on how future research use quantitative and cross-national methods to examine: (1) interaction specific barriers, in particular, barriers with businesses and political bodies (2) design and sustainment phases of innovation (3) interrelations between barriers. 4 the concept of innovation in a normative positive way. Similarly, we do not approach the concept of barriers in a normative negative way. The remainder of this article is structured as follows. The first section details the methodology used for the systematic review. The second section and its subsections detail the results of the systematic review, initially providing details of the studies included and subsequently exploring the nature of barriers by examining their types, process characteristics, interrelations, and distinct variations on types of innovation. Finally, from our findings, we reach conclusions and provide a research agenda on barriers to PSI. METHODOLOGY Database Search Three strategies were used to identify eligible articles. First, we carried out an electronic search in Web of Science restricted to Social Sciences Citation Index (SSCI) in title, abstract and keywords of articles. The term [innov*] was searched along with the terms for barriers: [obstacle* OR barrier* OR challeng* OR hinder* OR deter* OR difficult* OR bottleneck* OR problem* OR setback* OR hurdle* OR hamper* OR imped* OR obstruct*]. To define the public sector character of innovation we use the following terms: [municipal* OR "public administrat*" OR "public organi$ation*" OR "public management" OR government* OR "public service" OR "local government*" OR "e-govern*" OR "egovern* OR governance OR "public sphere" OR "public sector"]. Public or policy entrepreneurship has been studied connected with innovation (Roberts and King 1996) and so we searched the terms for barriers and public sector with the combination of [entrepreneur*]. This strategy resulted in a total of 3,524 articles. Second we selected EBSCO Business Source database ...

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Section: Businesses As Suppliersmentioning

confidence: 99%

A systematic review of barriers to public sector innovation process

Cinar¹,

Trott²,

Simms

2018

Public Management Review

217

188

View full text Add to dashboard Cite

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“…Sederhana nya implementasi e-government membutuhkan koneksi internet, pengelolaan jaringan pada umumnya dilakukan oleh pihak swasta dengan orientasi markets, selain dari itu industri aplikasi dirancang oleh pemerintah bersama swasta sebagai produk yang diaplikasikan dalam aktivitas pemerintah. Oleh sebab itu selain swasta yang juga mendapatkan keuntungan secara komersial, pemerintah juga mendapatkan keuntungan dengan upaya meningkatkan kualitas pelayanan lebih mudah dengan tata cara pengelolaan dari manual ke elektronik yang diyakini lebih efektif dan efisien (Wirtz & Daiser, 2015;Caloghirou, Protogerou, & Panagiotopoulos, 2016). Agar menghindari monopoli atau kerjasama yang tidak saling menguntungkan maka aturan menjadi pedoman yang harus dipatuhi.…”

Section: Implementasiunclassified

“…Proses inovasi melibatkan beberapa elemen dalam organisasi yang akan berkembang menjadi inovasi dan merupakan siklus dari proses inovasi (Hummel, 2015;McLaughlin & Kennedy, 2016). Faktor lain keberhasilan inovasi dapat ditelusuri dari sisi kebijakan (Caloghirou, Protogerou, & Panagiotopoulos, 2016), keberhasilan inovasi dilihat dari tata kelola inovasi (Alberti & Bertucci, 2007), keberhasilan inovasi dilihat dari faktor kepemimpinan (Borins, 2002), keberhasilan inovasi dilihat dari faktor individu (McLaughlin & Kennedy, 2016). Faktor-faktor penentu keberhasilan inovasi birokrasi penting dikemukakan karena inovasi bercerita tentang semua komunikasi yang menggabungkan perilaku biologis dan teknis manusia (Herbig & Dunphy, 1998).…”

Section: Implementasiunclassified

Elemen dan Faktor Governansi Inovasi Pelayanan Publik Pemerintah

Andhika

2018

novan

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Banyak inovasi yang telah dihasilkan dalam pelayanan publik pemerintah namun tidak dapat menunjukkan inklusivitas manfaat yang lebih besar. Governansi inovasi memberikan kerangka kerja bagaimana inovasi dapat dikelola untuk dapat menunjukkan manfaat yang lebih besar. Penelitian ini bermaksud untuk mendeskripsikan elemen dan faktor yang mempengaruhi governansi inovasi pelayanan publik pemerintah. Metode kualitatif deskriptif digunakan dalam penelitian ini, sumber data dikumpulkan secara deduktif dari beberapa sumber ilmiah dan peraturan pemerintah. Hasil penelitian ini menunjukkan bahwa governansi inovasi memberikan kontribusi pengelolaan inovasi menjadi lebih baik dalam sektor pelayanan publik pemerintah. Di sisi yang lain governansi inovasi dapat diimplementasikan dengan menganalisis faktor kelembagaan sebagai pelaksana, aktor kebijakan sebagai pengambil keputusan dan partisipasi masyarakat sebagai penerima inovasi layanan pemerintah.

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“…This regulation defines public service as an activity or series of procedures in the context of fulfilling needs in accordance with the laws and regulations for every citizen and population of goods, services and administrative services provided by public service providers. The regulation signifies the task of the public services is to ensure its work quality to serve the community (Akib & Ihsan, 2017;Batley & Mcloughlin, 2015;Caloghirou, Protogerou, & Panagiotopoulos, 2016;Kunda, Akib, Tahmir, Malik, & Arifin, 2015;Ocampo et al, 2017;Van Gobel, Akib, Tahmir, & Made, 2015).…”

Section: Introductionmentioning

confidence: 99%

Institutional Problems in Regional Public Services

Aneta

Aneta²,

Dama³

2019

j. il.adm.publik.

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The objective of this descriptive qualitative research is to explore and to analyze the institutional problems in regional public services. It employed direct observation and interview focusing on the issues of the regional public service institutions. This study was conducted at One-stop Administration system (henceforth called Samsat) in Gorontalo City. The results show that the implementation of the services is carried out according to the standard operation of the services, ranging from the procedures, work duration, service products, and innovation. Nevertheless, the problems surrounding the institution are inevitable. The issues revolve around a) the system and organization of the implementation, b) limited qualified human resources, c) lack of facilities and infrastructures, as well as d) the service strategy.

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Public procurement for innovation: A novel eGovernment services scheme in Greek local authorities

Cited by 29 publications

References 9 publications

A systematic review of barriers to public sector innovation process

A systematic review of barriers to public sector innovation process

Elemen dan Faktor Governansi Inovasi Pelayanan Publik Pemerintah

Institutional Problems in Regional Public Services

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