Penerapan Perlindungan Hukum Terhadap Wisatawan  Yang Mengalami Kerugian Di Obyek Wisata  (Studi Di Kabupaten Purbalingga)

Sarsiti, Sarsiti; Taufiq, Muhammad

doi:10.20884/1.jdh.2012.12.1.198

Cited by 3 publications

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“…With the above settings, there is no specific protection of tourist rights. Legal protection in this law is more focused on tourist attractions [9].…”

Section: Regulation and Tourist Protectionmentioning

confidence: 99%

Responsibility Hotels and Airlines During Natural Disasters in The Tourist Destination Area

Azwar¹,

Leviza²

2020

Proceedings of Tourism Development Centre International Conference

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Indonesia is well known as a beautiful country with many attractive tourists destination. However, it also prone to different types of disasters. Geographical, meteorological, and geological conditions make the country has many kinds of natural hazards. The country is geologically part of the Pacific Ring of Fire and marked by many active volcanoes, earthquakes, and tsunamis. In the meteorological case, the country experiences flood and landslide during the wet season and drought in the dry season. Furthermore, during a dry season, forest fire also occurs in some provinces. In several locations of the country, tourist destinations are adjacent to the hazard zone. Previous research shows that Indonesia already has several laws that can protect tourists during a natural disaster. However, many reports show tourists neglect and disappointment during a natural disaster. Two of the essential agent in tourist industries are hotels and Airlines. Both suffer during a natural disaster, and both show a high number of complaints by the tourist. This paper aims to investigate the aspect of how Indonesian law covers tourist interest during natural disasters, especially from hotels and airlines. First, what are tourists' interests, hotels, and airlines during the occurrence of natural disasters? Second, this paper explored the responsibilities of hotel companies and airlines in the aftermath.

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“…With the above settings, there is no specific protection of tourist rights. Legal protection in this law is more focused on tourist attractions [9].…”

Section: Regulation and Tourist Protectionmentioning

confidence: 99%

Responsibility Hotels and Airlines During Natural Disasters in The Tourist Destination Area

Azwar¹,

Leviza²

2020

Proceedings of Tourism Development Centre International Conference

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“…Sarsiti, S., & Taufiq, M. (2012). Penerapan Perlindungan Hukum terhadap Wisatawan yang Mengalami Kerugian di Obyek Wisata (Studi di Kabupaten Purbalingga).…”

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Perlindungan Hukum Terhadap Wisatawan Asing dalam Konteks Kesetaraan Rasial di Indonesia

Waisnawa

2019

jmhu

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Tourism is the third largest contributor to foreign exchange, Indonesia with its diversity and beauty of the island and cultural diversity make Indonesia one of the world's tourism destinations where 2018 numbers of tourists visiting Indonesia reached 11,929,542. Tourists are present are dominated by tourists from China, they come to Indonesia using tour packages from travel which of course with a limited budget, of course, the treatment of tourists come with tour packages with limited budgets will be different, it is very important to provide protection law in the context of racial equality which would certainly provide a balance and justice for foreign tourists, considering tourism is one of the contributors to foreign exchange, this study aims to collaborate legal protection for foreign tourists in the context of human rights, especially in racial equality. This study uses normative research methods with a legislative approach and methods and norms that serve as the basis for acting for citizens and society on what they deem appropriate. The results study show that foreign tourists who travel to Indonesia are protected as stipulated in the provisions of Article 28C of the 1945 Constitution of the Republic of Indonesia, as well as Article 13 and Article 27 of Law Number 39 of 1999 concerning Human Rights and Article 19 of Law Number 10 of 2009 concerning Tourism ; The right to travel is a right that is owned by everyone. The state has an obligation to respect and protect and fulfill the right to travel. Pariwisata merupakan penyumbang terbesar devisa negara ketiga selain komoditi minyak dan gas, Indonesia dengan keanekaragamannya dan dengan keindahan pulau dan ragam budayanya menjadikan Indonesia sebagai salah satu destinasi pariwisata dunia dimana pada tahun 2018 angka wisatawan yang datang berkunjung ke Indonesia mencapai 11.929.542 juta jiwa. Wisatawan yang hadir didominasi oleh wisatawan asal cina, dimana mereka pada umumnya datang ke Indonesia menggunakan paket tur dari travel agen yang tentunya dengan anggaran biaya yang terbatas, perbedaan perlakuan terhadap wisatawan yang datang dengan paket tur yang anggarannya terbatas akan berbeda, sangatlah penting untuk memberikan suatu perlindungan hukum dalam konteks kesetaraan ras yang tentunya akan memberikan suatu keseimbangan dan keadilan bagi wisatawan asing, mengingat pariwisata merupakan salah satu penyumbang devisa negara, studi ini bertujuan untuk mengolaborasi perlindungan hukum bagi wisatawan asing dalam konteks hak asasi manusia khususnya dalam kesetaraan rasial. Studi ini menggunakan metode penelitian normatif dengan pendekatan perundang undangan dan kaedah maupun norma-norma yang menjadi dasar bertindak bagi warga maupun masyarakat terhadap apa yang mereka anggap pantas. Hasil studi menunjukkan bahwa wisatawan asing yang berwisata ke Indonesia mendapat perlindungan sebagaimana yang telah diatur dalam ketentuan Pasal 28C UUD RI Tahun 1945, serta Pasal 13 dan Pasal 27 UU Nomor 39 Tahun 1999 Tentang Hak Asasi Manusia dan Pasal 19 UU Nomor 10 Tahun 2009 Tentang Kepariwisataan; Hak berwisata merupakan hak yang dimiliki oleh setiap orang. Negara memiliki suatu kewajiban untuk menghormati serta melindungi dan memenuhi hak berwisata, yang tentunya di dalam kegiatan pariwisata tersebut baik wisatawan dan pengusaha pariwisata memiliki hak dan kewajiban.

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Perlindungan Hukum bagi Wisatawan di Masa Pandemi COVID-19 Ditinjau dari Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen

Puspitadelia

2021

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The COVID-19 pandemic affects many industrial sectors in Indonesia, particularly the tourism sector which has been supporting the growth of Indonesia’s economy. Reopening tourism sites during the pandemic surely has positive and negative sides. Tourism entrepreneurs can re-run their businesses and keep the wheels of the economy moving, but the risk that can occur to the health of visiting tourists is also higher. This legal research analyzes the rights and obligations of tourists as consumers and tourism entrepreneurs as producers and the legal relationship between the two, also the legal protection that is provided by Law Number 8 of 1999 concerning Consumer Protection for tourists during the COVID-19 pandemic. Keywords: COVID-19; Consumer Protection; Tourist.AbstrakPandemi COVID-19 berdampak pada banyak sektor industri di Indonesia, khususnya pada sektor pariwisata yang selama ini merupakan salah satu penunjang kemajuan perekonomian Indonesia. Dibukanya kembali destinasi-destinasi pariwisata selama pandemi berlangsung memiliki sisi positif dan negatif. Pengusaha pariwisata dapat kembali menjalankan usahanya dan menjaga roda perekonomian untuk tetap berputar, namun risiko kerugian kesehatan yang dapat terjadi terhadap wisatawan juga menjadi lebih tinggi. Penelitian hukum ini membahas mengenai hak dan kewajiban wisatawan sebagai konsumen dan pengusaha pariwisata sebagai pelaku usaha serta hubungan hukum yang terjalin diantara keduanya, perlindungan hukum yang diberikan oleh Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen bagi wisatawan di masa pandemi COVID-19.Kata Kunci: COVID-19; Perlindungan Konsumen; Wisatawan.

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Penerapan Perlindungan Hukum Terhadap Wisatawan Yang Mengalami Kerugian Di Obyek Wisata (Studi Di Kabupaten Purbalingga)

Cited by 3 publications

References 0 publications

Responsibility Hotels and Airlines During Natural Disasters in The Tourist Destination Area

Responsibility Hotels and Airlines During Natural Disasters in The Tourist Destination Area

Perlindungan Hukum Terhadap Wisatawan Asing dalam Konteks Kesetaraan Rasial di Indonesia

Perlindungan Hukum bagi Wisatawan di Masa Pandemi COVID-19 Ditinjau dari Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen

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