Is Employee Performance Affected by Organizational Cuoture, Work Motivation and Organizational Citizenship Behavior (OCB)?: An Empirical Investigation

Abstract

The purpose of this research is to examine and analyze the influence of organizational culture, work motivation and organizational citizenship behavior (OCB) to employee performance. This research is conducted in Pamekasan Regency Government. The samples of this research are 116 respondents. The sample technique which used in this research is proportional stratified random sampling. This study employs questionnaire by a large number of answers based on a 5-point likert scale to collect the needed data and information. The result of this research reveals that the work motivation and organizational citizenship behavior (OCB) influence to employee performance significantly. Nevertheless, organizational culture has not significant effect on employee performance at Pamekasan Regency Government.

Organizational Citizenship Behavior and Performance: The Role of Employee Engagement

“…It supports previous studies conducted by Alkahtani (2015), Kataria et al (2012), Mansoor et al (2012), Runhaar et al (2013), Ariani, (2013), and Zhang et al (2017. The results of the statistical analysis also find that OCB has a significant effect on EP and also supports previous studies by Harwiki (2016), Muzakki et al (2019), Bagyo (2018); Affandi et al (2018), Lestari (2018), and Hidayah and Harnoto (2018). H2: Organizational Citizenship Behavior (OCB) has a significant effect on Employee Performance (EP)…”

“…Previous studies have also proven that OCB has a significant direct effect on employee performance (Harwiki, 2016;Muzakki et al, 2019;Bagyo, 2018;Affandi et al, 2018, Lestari, 2018Hidayah & Harnoto, 2018). Thus, the literature proves that OCB provides an effective function in the company because it can increase employee engagement and employee performance.…”

“…EP depends on the level of skills and abilities, effort, and opportunities they have (Bagyo, 2018). Some previous literature found that improving EP requires EE (Bedarkar & Pandita, 2014;Tensay, 2020;Anitha, 2014;Koech & Cheboi, 2018;Kuruppuge & Gregar, 2017;Torku & Dai, 2020) and OCB (Harwiki, 2016;Muzakki et al 2019;Bagyo, 2018;Affandi et al, 2018, Lestari, 2018Hidayah & Harnoto, 2018). This is because the employee who is engaged will develop positive feelings toward their company, which will eventually result in improved performance.…”

“…Therefore, an organization or company must pay more attention to employees because the company will have better competitiveness if it has good human resources and good employee performance, therefore, the company must be able to see the success of employee performance (Paais & Pattiruhu, 2020). Some previous literature found that there are two important variables to improve employee performance, namely Organizational Citizenship Behavior (OCB) (Harwiki, 2016;Muzakki et al 2019;Bagyo, 2018;Affandi et al 2018, Lestari, 2018Hidayah & Harnoto, 2018;Haerani et al, 2020) and Employee Engagement (EE) (Bedarkar & Pandita, 2014;Tensay, 2020;Anitha, 2014;Koech & Cheboi, 2018;Kuruppuge & Gregar, 2017;Torku & Dai, 2020). These two variables are important aspects that have been discussed recently by literature and practitioners in improving employee performance.…”

Perceived organizational support and psychological empowerment on service performance mediated by organizational citizenship behavior Islamic perspective (OCBIP)

“…There are numbers of previous studies that analyze OCB and proven that OCB is able to provide direct significant influence on employee performance (Harwiki, 2016;Muzakki et al 2019;Bagyo, 2018). The discussion of OCB continues from time to time, and an interesting topic has emerged namely OCB in Islamic perspective (OCBIP).…”