Improving Employee Satisfaction and Performance through Motivation, Organizational Culture, and Employee Competency in Pekanbaru City Health Office

Abstract

The purposes of this study are (1) to determine, test, and analyze the influence of motivation, organizational culture, and competence on job satisfaction and performance of Pekanbaru City Health Office employees. (2) To find out, test, and analyze the effect of employee job satisfaction on employee performance at the Pekanbaru City Health Office. In this study, the population was all employees of the Pekanbaru City Health Office, namely 99 employees (Health Service Data for 2020). The sample is part of the population members. The sampling technique used in this study used a saturated sample. The number of samples used in this study is all members of the population of the research object, as many as 99 respondents. The data collection technique used is the documentation of existing data in the agency and the distribution of questionnaires through the google form. The data analysis technique in this research uses descriptive analysis and SEM Structural Equation Analysis model with the help of Smart PLS software. The results of the study show that the increase in performance can increase is really influenced by high employee motivation. Organizational culture has no significant impact on employee job satisfaction at the Pekanbaru City Health Office. Employee competence is proven to have a positive impact on employee job satisfaction. Employee work motivation does not have a significant impact on employee performance. Employee work organizational culture does not have a significant impact on employee performance. Employee competence has a positive and significant impact on employee performance. Employee job satisfaction has a significant impact on employee performance.

Relationship Motivation and Job Performance among Public Sector Employee: A Systematic Literature Review

“…Additionally, it should be noted that numerous research has been conducted on the relationship between motivation and job performance in nations like Indonesia, Malaysia, Nigeria and China. Furthermore, the results indicate that motivation has no relationship with job performance, which supported by previous studies such as (Arilaha et al, 2020;Sari, 2022;Wardana et al, 2020;Nurcahyo & Indradewa, 2022;Nurasniar, 2022). Motivation can be play as a mediator and moderator.…”

“…Ramadona et al (2021) did research on the effects of work motivation on performance, and their findings indicate that strong motivation will significantly and favourably affect performance improvement. However, it is distinct from studies by Arilaha et al (2020); Sari (2022); Wardana et al (2020), the findings of which show that high motivation has no impact on performance.…”

“…The review (Table 1) indicates that forty-six studies show a relationship between motivation and job performance. A six studies point out that there is no relationship between motivation and job performance (Arilaha et al, 2020;Sari, 2022;Wardana et al, 2020;Nurcahyo & Indradewa, 2022;Nurasniar, 2022;Stefurak et al, 2020). Some studies have focused on investigating the role motivation plays as a mediator variable.…”

Organizational Commitment, Job Satisfaction, and Locus of Control on Employee Turnover Intention and Performance at PT. Sekarbumi Alam Lestari

“…Thus, the hypothesis that has been proposed can be rejected. These results can be concluded that not always good job satisfaction can have a significant impact on improving (Sari, Sudarno, Nyoto, & Suyono, 2022) the performance of employees of PT. Sekarbumi Alam Lestari.…”

The Mediating Effect of Motivation between Internal Communication and Job Satisfaction

“…Several studies reveal that effective and positive internal communication promotes employee motivation (Chikazhe and Nyakunuwa 2022;Petković and Rapajić 2021;Zivrbule 2015). Other research shows that job satisfaction increases when employees are motivated (Ali and Anwar 2021;Machova 2022;Urošević and Milijić 2012;Sari 2022). In this sense, the proposed study aims to analyse the influence of internal communication in organisations on job satisfaction, assuming motivation has a measurable effect between internal communication and job satisfaction.…”