Implementing E-government in Lagos State: Understanding the impact of cultural perceptions and working practices

Choudrie, Jyoti; Zamani, Efpraxia D.; Umeoji, Emeka; Emmanuel, A Ezekwe

doi:10.1016/j.giq.2017.11.004

Cited by 20 publications

(26 citation statements)

References 56 publications

(71 reference statements)

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“…Some barriers, such as internet penetration, corruption, resistance to change, lack of understanding, and the cost of the internet, are not confined to the e-government within Jordan. They have already been identified in previous studies of e-government in both developing and developed countries (Heeks, 2003;Choudrie et al 2017). However, two of the identified barriers have not been mentioned in any of the existing e-government in developing countries' literature; namely, Wasta and Salaries.…”

Section: Conclusion and Future Researchmentioning

confidence: 96%

“…However, in order to realise the potential benefits of e-government, countries face many barriers that hamper the progress of e-government projects. For instance, Choudrie et al (2005Choudrie et al ( & 2017 found the lack of infrastructure to be a major barrier to the implementation of egovernment in rural areas of the UK. As e-government requires security solutions and applications to be implemented for resolving security and trust issues, the high cost of these solutions was considered a financial barrier (Karajeh & Maqableh, 2014;Khwaldeh et al, 2017;Rosenbaum et al, 2018;Twizeyimana et al, 2018).…”

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confidence: 99%

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Exploring the Factors that affect E-government Implementation in Jordan over Time

2019

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The Information and Communication Technology (ICT), especially the Internet, revolution has dramatically changed how citizens can interact with their government. E-government, that is utilising ICT to change and/or improve the relationship between government, citizens, businesses and other government entities (World Bank 2007), has become a popular focus of government efforts in many developed and developing countries. Jordan is one such developing country that has embarked on an e-government initiative. Progress to-date comprises the provision of a few key services for citizens and the interconnection of a subset of government departments. Existing empirical research on e-government has been undertaken principally within western developed countries. Of those studies that have focused on e-government implementation within developing countries, a few have identified one or more factors that play a part in the progress or otherwise of an e-government capability. Whilst useful as a combined list of possible factors to bear in mind, these studies have been based on "one-off" snapshot analyses of the situations found within the countries being studied. There is no indication as to whether the existence and predominance of such factors vary over time, and the nature of that variation. This paper presents some preliminarily results of one and half year investigation to explore the factors that effect E-government implementation within Jordan. It starts with a brief overview of e-government in general, and provides some background information on Jordan in general and the ICT sector within Jordan in particular. Data from the first two cycles of fieldwork which were completed by the author are presented, the analysis of which was based upon Strauss & Corbin's variant of the Grounded Theory method (Strauss & Corbin, 1990). Even from these preliminary results, it is clear that there are differing levels of dynamism and characteristics that the factors identified as effecting the e-government implementation within Jordan possess. The value of this paper lies in the fact that it is one of only a handful of papers that focus on issues affecting egovernment implementation specifically in Jordan. Furthermore, it uniquely views the influencing factors from a dynamic rather than static perspective.

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Section: Conclusion and Future Researchmentioning

confidence: 96%

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confidence: 99%

Exploring the Factors that affect E-government Implementation in Jordan over Time

2019

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“…In this context, ICT both enables new practices that would otherwise not be present in government services, and it embeds “new values into systems” ( Bannister and Connolly, 2014 , p. 120). There are also a number of studies that examine e-government in African economies ( Bakunzibake et al, 2018 ; Choudrie et al, 2017 ); however, their focus is on transparency, corruption, and efficiency.…”

Section: Related Literaturementioning

confidence: 99%

The impact of digital technology usage on economic growth in Africa

2020

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This study analyses the impact of the use of digital technology on economic growth for 39 African countries from 2012 to 2016. This analysis applies a system GMM estimator to understand the extent to which the usage of digital technology facilitates growth using a measure of digitalisation from the Networked Readiness Index. Unlike previous research, we distinguish between the impact of individual, business, and government ICT usage on growth and show that only individual usage has a positive impact. Furthermore, a disaggregated analysis of the types of usage reveals that two indicators, social media and the importance of ICTs to government vision, are significant for growth.

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“…When implementing e-government, the culture of a nation should be kept in mind. Recent research found that national culture plays a vital role in the implementation, diffusion and adoption of e-government services (Choudrie et al, 2017;Merhi, 2018;Lu and Nguyen, 2016). The five cultural dimensions, power distance, uncertainty avoidance, individualism, masculinity and long-term orientation by Hofstede have been explored in the context of egovernment.…”

Section: E-government Paradigmmentioning

confidence: 99%

Best Practices of the Social Innovations in the Framework of the E-Government Evolution

Roblek¹,

Bach²,

Meško³

et al. 2020

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The social innovations have been together with the advanced technology in the 21 st century, taking an essential role in social structures and their informatization processes. Information technology has become an indispensable factor not only in industry and service businesses, but also in governing systems at the micro (cities and regions) and macro (state and nations) levels. The information processes, which includes automation, have in the last few years an important impact on the transformation from "classical" governance into the "smart governance". In the paper are presented the best practices which show how could social innovations, together with the advanced technology also lead to the several democratic changes in the urban environment. It can be concluded that it will in many ways reorganize public decisionmakings, create changes in democratic processes that are in accordance with socioeconomic and technological development, and will represent the basis for the emergence of the so-called the smartest social community and the ensuing novel processes of organization and operation.

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Implementing E-government in Lagos State: Understanding the impact of cultural perceptions and working practices

Abstract: Implementing e-Services in Lagos State, Nigeria: the interplay of Cultural Perceptions and Working Practices during an automation initiative: Nigeria e-government culture and working practices. government information quarterly.

Cited by 20 publications

References 56 publications

Exploring the Factors that affect E-government Implementation in Jordan over Time

Exploring the Factors that affect E-government Implementation in Jordan over Time

The impact of digital technology usage on economic growth in Africa

Best Practices of the Social Innovations in the Framework of the E-Government Evolution

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