Exploring the Relationship between Organizational Culture, Job Satisfaction, and Organizational Citizenship Behaviour

Abstract

This study examined the interaction between organizational culture, organizational citizenship behaviors and job satisfaction. While organizational culture plays an important role in affecting performance, other variables mediate and moderate the relationship. This study was based on a sample of 127 Egyptian participants undertaking an MBA course. Results showed positive significant correlations between four types of organizational culture, job satisfaction and citizenship behavior individually. Job satisfaction mediated the relationship between culture and citizenship behavior. However, the mediation effect was weak. Further discussion, implications and research limitations are provided.

Influence of Transformational Leadership Style and Organizational Culture to Organizational Citizenship Behavior and Employee’s Performance in Mothers and Children Hospitals in East Java

“…These research results which show that organizational culture significantly influences OCB of employees in mother and children hospitals in East Java, empirically support by Mohanty and Rath (2012), Ariyani et al (2017), Carbajal (2006), Yaseen et al (2015), El Badawy et al (2017) and Teh et al (2012) that there is a positive correlation between Organizational Culture and OCB. Badawy et al (2016) also support with the research results which conclude rhere is a positive correlation between four types of organizational culture, work satisfaction and OCB, work satisfaction mediate the relationship between organizational culture and OCB but the effect of mediation is weak. Another study also had a result that support this study.…”

“…Organizational culture influences OCB. The relationship is explained by Badawy et al (2016) who shows that there is a positive correlation among four types of organizational culture, work satisfaction and OCB. Thus, the hypothesis is as follows: H 2 : organizational culture influences significantly to organizational citizenship behavior of the employees in mothers and children hospitals in East Java…”

Effect of Organizational Culture on Organizational Citizenship Behavior with Organizational Commitment as a Mediator

“…Organizational culture is always considered an important topic and is never out of date. Organizational culture arises from each employee whose interactions create rituals, common language, and ultimately a behavior code is created to be able to help or hinder the organization's goals (Aly, Badawy, Kamel, & Hussein, 2016). Organizational culture consists of a set of values, beliefs, customs, principles and ways of thinking possessed by their members, dimensions, components, and several variables for organizational culture are presented in research variables and indicators of organizational culture in two dimensions and structural behavior is studied (Markoczylivia & Xin, 2004).…”

“…They are optional behavior, they are not considered in appreciation or judgment. Organizational citizenship behavior towards organizations (OCB) is all behavior that is targeted to benefit the organization as a whole or certain departments such as volunteering to attend events that benefit the company, avoid complaining at work and preserve available resources (Aly et al, 2016). According to Ghashghaeinia & Hafezi (2015), the main research conducted in the field of organizational citizenship behavior is more to identify the responsibilities or behaviors that employees have in the organization, but are often overlooked.…”

Does organizational commitment mediate the impact of organizational culture and interpersonal communication on organizational citizenship behavior?

“…Some research results, including Banhwa et al (2014), found that OCB was influenced by Organizational Employees and Engagement Strategies. According to Zanuchi et al (2014) and Badawy et al, (2016), OCB is influenced by organizational culture and job satisfaction. Likewise Kasraie Sh et al (2014), there is a significant positive relationship between work life quality, job stress, job satisfaction, and citizenship behavior.…”