“…An essential part of research concerning egovernment deals with ways to evaluate and measure the success of e-government systems (Gupta & Jana, 2003; Y.-S. Wang & Liao, 2008). A number of empirical studies have tested the updated information system (IS) success model to assess different ISs (Almutairi & Subramanian, 2005;Balaban, Mu, & Divjak, 2013;Carmen, Defraeye, & Van Nieuwenhuyse, 2015;Chen, 2012;Chiu, Chiu, & Chang, 2007;Eom, Ashill, Arbaugh, & Stapleton, 2012;Garcia-Smith & Effken, 2013;Hassanzadeh, Kanaani, & Elahi, 2012;Hou, 2012;Leclercq, 2007;Lee & Lee, 2008;Lin & Lee, 2006;Lin, 2007;Marjanovic, Delić, & Lalic, in press;Nelson, Todd, & Wixom, 2005;Urbach, Smolnik, & Riempp, 2010;Y.-S. Wang & Liao, 2008;Wu & Wang, 2006). Although IS success models have been receiving much attention among researchers, little is known about the success of the public website systems (Torres, Pina, & Acerete, 2005).…”