Determinants of CSR Application in the Hotel Industry of the Colombian Caribbean

Miranda, David Daniel Peña; Arteaga-Ortíz, Jesús; Ramón-Cardona, José

doi:10.3390/su11185045

Cited by 8 publications

(8 citation statements)

References 63 publications

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“…Although there are so many positive attitudes towards CSR, small and large firms alike, in developed and developing countries, report similar barriers to acting on these attitudes, including lack of time, money, support, and customer demand (Frey & George, 2010;Garay & Font, 2013). Some other researchers also think that the most frequently cited internal obstacle is related to a lack of money and time, and in the external sphere with the pressure of competition that obliges companies to minimize costs as these do not apply CSR measures (Miranda, Ortiz, & Cardona, 2019). Zoweil and Montasser (2012) asserted that by using different available resources, the concept of CSR can turn threats into opportunities and achieve a competitive advantage.…”

Section: Resultsmentioning

confidence: 99%

“…There are some determinants that decide the implementation of CSR. Miranda et al (2019) investigated a sample of 224 hotels in Colombian Caribbean and proposed that the degree of CSR application is influenced by the size, age, category, type of contract, financial performance, and level of investment in innovation of the establishments: as well as by the sex, age, level of education, and degree of the directors' autonomy in CSR-related decision-making and their motivations and perceived obstacles.…”

Section: Resultsmentioning

confidence: 99%

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Corporate social responsibility practices, involvement and challenges among hotels establishments in China

Fu¹,

Borbon²

2021

IJRSM

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With the rapid growth of the economy, China's hotel industry developed rapidly in recent years. Corporate social responsibility has become a hot topic in academic and industrial circles, which has attracted wide attention from all walks of life. The purpose of this study is to explore the CSR practices of hotel establishments in China. This study utilized statistical quantitative analysis method to analyze the data collected. The respondents of the study are the 436 employees of hotel establishments directly involved in CSR initiatives, including front-line employees, grass-roots managers, middle managers and senior managers. The percentage and weighted mean value are used to analyze the various indicators of CSR practices and involvement on CSR initiatives. The results show that all respondents confirm that their hotels not only actively implement CSR practices in environmental, charitable, social engagement and ethical labor, but also in CSR projects, practices and activities in the environment, volunteering activities and goodwill. The respondents agree that their hotels attached great importance to environmental protection, formulating various CSR projects and activities to help the community, focusing on raising public safety awareness and environmental awareness, caring for employees and paying attention to the needs of them. Respondents also confirm that they were involved in CSR projects and activities between the hotel and the community, partners and customers, and maintain a harmonious relationship with the community.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Corporate social responsibility practices, involvement and challenges among hotels establishments in China

Fu¹,

Borbon²

2021

IJRSM

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“…SOA9 Source: Peña, Arteaga, and Ramón (2019) It is relevant to say that the overall quantitative score for each hotel's CSR was calculated as the arithmetic mean of its economic, social, and environmental activities (individually scored by each hotel manager to whom the questionnaire was administered). For the purposes of the present study, they were all assigned the same weight and importance, thereby complying with ethics-based SD theory in the sense of promoting corporate actions carried out within a framework of comprehensive economic, social, and environmental development that ensures a balance of corporate profitability, the natural environment, and society.…”

Section: Methodological Approachmentioning

confidence: 99%

“…Many studies investigated various CSR studies at the global level, in different contexts, including in the tourism and hospitality industry. Very often, CSR activities are usually classified based on their economic, social, and environmental dimensions (Peña, Arteaga & Ramón, 2019) and this classification will be used in the study. This model that is based on relevant theoretical underpinnings on the CSR agenda (Carroll, 1991(Carroll, , 1999De George, 1987;Drucker, 1984;Freeman, 1984;Garriga & Melé, 2004;Murphy, 1978;Peña & Serra, 2012;Porter & Kramer, 2002, 2006, 2011Sasía & Valor, 2007;Yepes, Peña, & Sánchez, 2007;Zadek, Sabapathy, & Dossing, 2003).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Corporate social responsibility model for a competitive and resilient hospitality industry

Miranda

Plaza

Brea

et al. 2021

Sustainable Development

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Despite in the last decade there was a significant increase in the corporate social responsibility (CSR) literature, little attention has been devoted to shed light on strategic CSR practices in the hospitality industry, especially in the context of developing countries. This paper uses a casestudy methodology to investigate CSR practices of eight hotels in Santa Marta, Colombia. The results show that hotel companies were implementing different CSR behaviors that can be classified as philanthropic-reactive, legal-reactive and active groups. The findings revealed that their CSR activities were intended to add value to their economic performance. Hence, this contribution discusses about these hospitality establishments' individual improvement plans and puts forward a CSR management model for the entire industry. In conclusion, it presents important theoretical as well as managerial implications for practitioners, and proposes future research avenues. The authors suggest that future research should take into account other companies' CSR activities from different industries.

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“…The effect is indisputably a visible one, by improving the brand image that the company has in the company. Moreover, the ability of a company to engage in environmental protection, through charitable programs and community relations generates performance and competitive advantages over its competitors [48][49][50].…”

Section: Literature Reviewmentioning

confidence: 99%

Sustainable Development of Mountain Hotels through the Implementation of International Management Standards: The Romanian Case

et al. 2019

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This paper aims to identify the current level of implementation of the principles of sustainable development among hotels in the mountain area of Romania, how these standards influence the occupancy rate with the help of communication strategies, and to what extent the implementation of international management standards leads to an increase in the profitability rate. The research was carried out on the basis of questionnaires addressed to the hotels in the mountain areas of Romania, with information being collected from a number of 77 hotels, rated between 2 and 5 stars. The results obtained from the research highlighted the existence of positive correlations, both between the use of a communication strategy on the sustainable development objectives and the occupancy rate, as well as between the implementation of international management standards and the increase of the profitability rate.

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Determinants of CSR Application in the Hotel Industry of the Colombian Caribbean

Cited by 8 publications

References 63 publications

Corporate social responsibility practices, involvement and challenges among hotels establishments in China

Corporate social responsibility practices, involvement and challenges among hotels establishments in China

Corporate social responsibility model for a competitive and resilient hospitality industry

Sustainable Development of Mountain Hotels through the Implementation of International Management Standards: The Romanian Case

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