Business Model Development Towards Service Management 4.0

Kans, Mirka; Ingwald, Anders

doi:10.1016/j.procir.2016.03.228

Cited by 46 publications

(35 citation statements)

References 23 publications

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“…Challenges linked to HR in I4.0 Challenge References Computation of safety distance between robots and workers [48] Retrofitting the traditional equipment Authors hypothesis Training of the operators and technicians regarding modern technologies [14,15,25,53,55] New skilled and young workforce [5,15,43,55] 3.2. Quality: maintenance and machine tool in Industry 4.0 The processes involved in manufacturing smart factory become more complex, automated, dynamic [56] and more sophisticated and this fact leads to new challenges for quality and quality management. To face these challenges, new techniques e.g.…”

Section: Trend References Discussionmentioning

confidence: 99%

Trends and Challenges of Manufacturing Management in Industry 4.0

Arsene¹,

Gavrilă²

2018

RECENT

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Today's globalization is creating and is bringing new opportunities for sustainable development. New emergent markets are rising, thus more environment friendly new innovative solutions for meet current demand are released. The global economy is facing today with many challenges and for manufacturing systems in order to be competitive on the global market it is mandatory to innovate permanently. Industry 4.0 (I4.0) with its main component smart factory i.e. factory of the future may be seen like an innovation in manufacturing field. Factory of the future (FoF) will be driven by intelligent manufacturing systems, characterized by smart machines, smart equipment, smart operators and smart products with the purpose to achieve mass customization, industrial growth and added value. The newest information and communication technologies play a key role in development of the smart factory and together with the physical devices lead to creation of so called Cyber-Physical System (CPS) which is the core of FoF. This paper contains a systematic study of the researches undertaken in the field of I4.0 and reveal the trends and the challenges of manufacturing management both those presented by literature and those resulting from direct researches of the authors, in four categories.

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Section: Trend References Discussionmentioning

confidence: 99%

Trends and Challenges of Manufacturing Management in Industry 4.0

Arsene¹,

Gavrilă²

2018

RECENT

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“…According to Reference [47], value domains are the interconnected value-related elements of a business model, namely value proposition, creation, and capturing. It has been stated that business enterprises compete against each other's through their value propositions [70], where their business models must change its view its focus from "what to offer" to "what value the offer brings for the customer" [71]. Now, the primary function of any business enterprise is the creation (and maintain) of value [72], something pivotal for firm survival [19], where traditionally it has been considered a financial measure [73], in the sense that product A creates more value than product B, if it has a lower price, provides more benefit, satisfaction, and/or a better experience [74].…”

Section: Value Domainsmentioning

confidence: 99%

A Comprehensive Framework for the Analysis of Industry 4.0 Value Domains

Martínez-Olvera

Mora-Vargas

2019

Sustainability

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Industry 4.0 aims to ensure the future competitiveness of the manufacturing industry by providing Companies with the ability to react to rapid product changes and disturbances, efficiently and reliably, through re-configurability. In this paper, we explore the value creation process within Industry 4.0, with special emphasis on its relationship with mass customization and the sustainability issue. Based on the identified research gaps and opportunities derived from a literature review of relevant concepts, we propose the development of the Customer-Product-Process-Resource (CPPR) 4.0, a comprehensive framework that puts the value proposition-creation-capture cycle proper of an Industry 4.0 environment, in the context of a manufacturing organization’s customer-product-process-resources views. The usefulness of the proposed framework is exemplified by using it to derive system dynamics model of the mass customization paradigm. A discussion of the managerial implications of the obtained results for both the sustainability and the case of Small-to-Medium Enterprises (SMEs) is offered at the end of the paper.

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“…As a rule, the plant operator cannot do this without the plant manufacturer, which in turn gives him the opportunity to offer appropriate maintenance and monitoring services [1,2]. Cooperation not only makes sense with customers, but also with suppliers of peripheral systems in order to obtain all relevant information [34].…”

Section: Demand-oriented Maintenancementioning

confidence: 99%

Business Model Innovation of Industry 4.0 Solution Providers Towards Customer Process Innovation

Müller

Däschle

2018

Processes

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The article investigates the role of business model innovation by Industry 4.0 solution providers and their impact on process innovation of their customers. Industry 4.0 solution providers are hereby seen as the enablers and providers of Industry 4.0 technologies, which provide access to several potentials of Industry 4.0 technologies to their customers. In particular, the role of small and medium-sized enterprises (SMEs) that provide solutions that are based on Industry 4.0 technologies for their customers are investigated, which in turn can improve and innovate their own processes. Frist, the article presents an overview of the current state of research and a brief theoretical background. Second, the article bases its findings on an empirical study of 111 Industry 4.0 providers from Germany that are SMEs. Analyzing the results of questionnaires, correlations between Industry 4.0 solutions and two perspectives are examined: benefits for the solution providers and benefits for process improvements and innovations of the customers. Subsequently, the article discusses these findings, closing the article with both managerial and research implications.

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Business Model Development Towards Service Management 4.0

Cited by 46 publications

References 23 publications

Trends and Challenges of Manufacturing Management in Industry 4.0

Trends and Challenges of Manufacturing Management in Industry 4.0

A Comprehensive Framework for the Analysis of Industry 4.0 Value Domains

Business Model Innovation of Industry 4.0 Solution Providers Towards Customer Process Innovation

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