2009
DOI: 10.1590/s0103-65132009000300014
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Avaliação da carga de trabalho dos operadores de uma empresa distribuidora de derivados de petróleo

Abstract: RESUMOEste artigo mostra o método adotado e os resultados obtidos em estudo realizado com operadores de uma distribuidora de derivados de petróleo da região Sul do Brasil. O objetivo era avaliar a carga de trabalho e os fatores que interferem nessa carga, do ponto de vista dos operadores. A metodologia aplicada incluiu entrevistas e dois questionários, um adaptado do NASA-TLX e um para levantamento dos fatores que interferem na carga de trabalho. Os resultados indicaram que a maioria dos operadores percebe que… Show more

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Cited by 6 publications
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“…The example of the questionnaire was illustrated in Figure 1. 2016One of the possible techniques to assess pain in the body is the judgment of the workers themselves, their personal evaluation in respect to the work (CORLETT;MANENICA, 1980;BALLARDIN;GUIMARÃES, 2009). Therefore, in sequence, from a diagram with the body parts, the workers indicated the areas of major discomfort using a continuous 9 cm scale with two anchors at the points "none" and "extreme" (CORLETT; MANENICA, 1980;WERNER et al, 2003).…”
Section: Methodsmentioning
confidence: 99%
“…The example of the questionnaire was illustrated in Figure 1. 2016One of the possible techniques to assess pain in the body is the judgment of the workers themselves, their personal evaluation in respect to the work (CORLETT;MANENICA, 1980;BALLARDIN;GUIMARÃES, 2009). Therefore, in sequence, from a diagram with the body parts, the workers indicated the areas of major discomfort using a continuous 9 cm scale with two anchors at the points "none" and "extreme" (CORLETT; MANENICA, 1980;WERNER et al, 2003).…”
Section: Methodsmentioning
confidence: 99%
“…To identify the workload in the tasks we applied a validated scale, the NASA Task Load Index (NASA-TLX) 1 , which features six demands for measuring workload: mental demand (a task performed has a lot of mental activity, such as decision and calculation), physical demands (the job requires physical activity such as push, pull and control), temporal requirement (how long is required, and even if the pace of work is slow or fast), performance (how successful the employee believes are the activities that the function requires), total effort (mental and physical trouble that the employee has to achieve the level of performance) and frustration (feeling of insecurity, depression, irritation that work can cause). This scale was chosen to measure the workload because it is validated in its conceptual and operational structures, and is one of the most used for this purpose 16 - 17 .…”
Section: Methodsmentioning
confidence: 99%