2011
DOI: 10.1016/j.eswa.2010.08.118
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A narrative-based reasoning with applications in decision support for social service organizations

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Cited by 20 publications
(7 citation statements)
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“…From a psychological point of view, the increasing trend of psychological morbidity (Wang et al, 2007) certainly adds to the burden of mental health care providers to offer timely and quality services so as to maintain the health of the community (Wang & Cheung, 2011). Given that mental health problems require costly investigation before diagnosis is reached (Salmon, Dowrick, & Ring, 2004), the need of automated support tools to give faster responses along with cost-cutting is more than evident.…”
Section: Related Workmentioning
confidence: 99%
See 1 more Smart Citation
“…From a psychological point of view, the increasing trend of psychological morbidity (Wang et al, 2007) certainly adds to the burden of mental health care providers to offer timely and quality services so as to maintain the health of the community (Wang & Cheung, 2011). Given that mental health problems require costly investigation before diagnosis is reached (Salmon, Dowrick, & Ring, 2004), the need of automated support tools to give faster responses along with cost-cutting is more than evident.…”
Section: Related Workmentioning
confidence: 99%
“…Stemming from this need, several recent and relevant works aim to provide CDSS in the fields of psychology and psychiatry (e.g. Baumgartner, Ferrari & Palermo, 2008;Delgado et al, 2005;Razzouk et al, 2006;Suhasini, Palanivel & Ramalingam, 2011;Toro et al, 2012;Trivedi et al, 2004;Wang & Cheung, 2011;Wang et al, 2007). In this scenario, the importance and influence of ontologies in DSS scenario could provide improve psychological diagnosis.…”
Section: Related Workmentioning
confidence: 99%
“…According to recent estimates (Ritchie, 2018 ; WHO, 2020 ), approximately one billion individuals suffer from mental health disorders (e.g., depression, anxiety, bipolar disorder), costing the global economy trillions of dollars in disability payments and lost productivity. However, a significant proportion of individuals with mental illnesses do not receive treatment or the quality of care they need, often due to resource shortages (Docrat et al, 2019 ; Petersen et al, 2019 ; Wainberg et al, 2017 ; Wang & Cheung, 2011 ). For example, in many countries, there is fewer than one psychiatrist for every 100,000 people (Hanna et al, 2018 ; Jenkins et al, 2010 ).…”
Section: Introductionmentioning
confidence: 99%
“…For example, in many countries, there is fewer than one psychiatrist for every 100,000 people (Hanna et al, 2018 ; Jenkins et al, 2010 ). Moreover, certain tools and methods used by mental health professionals to make care-related decisions (e.g., formulating accurate diagnoses) are inadequate (Kilbourne et al, 2018 ; Wang & Cheung, 2011 ). Additionally, recent pandemics (e.g., COVID-19) and epidemics (e.g., opioid overdose) have exacerbated the mental health crisis worldwide (Johnson et al, 2021 ; Khanal et al, 2020 ; Ransing et al, 2020 ).…”
Section: Introductionmentioning
confidence: 99%
“…Incorporating narratives can help people have a more comprehensible understanding of business decision challenges through listening to others' such as clients' similar stories. KB-DSS based on narrative-reasoning can equip decision makers to better adapt to existing experience and discover more innovative ideas to solve new decision problems [13].…”
Section: Related Workmentioning
confidence: 99%