Big Data and Artificial Intelligence (BD&AI) have become so pervasive, and the opportunities they present so transformative, that they are viewed as essential for competitive growth. Since the number of firms adopting BD&AI technologies is growing exponentially, the demand for BD&AI practitioners is also growing at a rapid rate. However, several studies indicate that there is a BD&AI talent shortage and skills gap between labor market requirements and expertise available in the current workforce. This talent shortage and skills gap are now recognized as a crucial impediment in leveraging BD&AI for economic growth at the local, national, and global levels. This research aims to identify BD&AI workforce trends, gaps, and opportunities by using bibliometric analysis and extracting insights from job posting data. The study team first conducted bibliometric research and built word cooccurrence diagrams using BD&AI related articles published in high-impact journals to determine technological changes impacting various industry domains. The team then collected job postings data and summarized the skill sets required to be competitive in industries driven by BD&AI. Finally, the study team evaluated the curricula of BD&AI programs at various colleges and universities educating the future workforce and conducted a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to bridge the gaps between industry needs and academic training. This multi-step research framework forecasts oncoming technological changes in various industry clusters, workforce skills that are and will be needed, and provides recommendations for a workforce development roadmap so that businesses can gain a competitive advantage through the use of BD&AI.

PurposePredictive analytics and artificial intelligence are perceived as significant drivers to improve organizational performance and managerial decision-making. Hiring employees and contract renewals are instances of managerial decision-making problems that can incur high financial costs and long-term impacts on organizational performance. The primary goal of this study is to identify the Major League Baseball (MLB) free agents who are likely to receive a contract.Design/methodology/approachThis study used the design science research paradigm and the cognitive analytics management (CAM) theory to develop the research framework. A dataset on MLB's free agents between 2013 and 2017 was collected. A decision support tool was built using artificial neural networks.FindingsThere are clear links between a player's statistical performance and the decision of the player to sign a new offered contract. “Age,” “Wins above Replacement” and “the team on which a player last played” are the most significant factors in determining if a player signs a new contract.Originality/valueThis paper applied analytical modeling to personnel decision-making using the design science paradigm and guided by CAM as the kernel theory. The study employed machine learning techniques, producing a model that predicts the probability of free agents signing a new contract. Also, a web-based tool was developed to help decision-makers in baseball front offices so they can determine which available free agents to offer contracts.

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Healthcare costs in the US, as well as in other countries, increase rapidly due to demographic, economic, social, and legal changes. This increase in healthcare costs impacts both government and private health insurance systems. Fraudulent behaviors of healthcare providers and patients have become a serious burden to insurance systems by bringing unnecessary costs. Insurance companies thus develop methods to identify fraud. This paper proposes a new multistage methodology for insurance companies to detect fraud committed by providers and patients. The first three stages aim at detecting abnormalities among providers, services, and claim amounts. Stage four then integrates the information obtained in the previous three stages into an overall risk measure. Subsequently, a decision tree based method in stage five computes risk threshold values. The final decision stating whether the claim is fraudulent is made by comparing the risk value obtained in stage four with the risk threshold value from stage five. The research methodology performs well on real-world insurance data.

Approximately one billion individuals suffer from mental health disorders, such as depression, bipolar disorder, schizophrenia, and anxiety. Mental health professionals use various assessment tools to detect and diagnose these disorders. However, these tools are complex, contain an excessive number of questions, and require a significant amount of time to administer, leading to low participation and completion rates. Additionally, the results obtained from these tools must be analyzed and interpreted manually by mental health professionals, which may yield inaccurate diagnoses. To this extent, this research utilizes advanced analytics and artificial intelligence to develop a decision support system (DSS) that can efficiently detect and diagnose various mental disorders. As part of the DSS development process, the Network Pattern Recognition (NEPAR) algorithm is first utilized to build the assessment tool and identify the questions that participants need to answer. Then, various machine learning models are trained using participants’ answers to these questions and other historical data as inputs to predict the existence and the type of their mental disorder. The results show that the proposed DSS can automatically diagnose mental disorders using only 28 questions without any human input, to an accuracy level of 89%. Furthermore, the proposed mental disorder diagnostic tool has significantly fewer questions than its counterparts; hence, it provides higher participation and completion rates. Therefore, mental health professionals can use this proposed DSS and its accompanying assessment tool for improved clinical decision-making and diagnostic accuracy.