2017
DOI: 10.1590/s0104-12902017170497
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Modos de produzir cuidado e a universalidade do acesso na atenção primária à saúde

Abstract: Resumo Este artigo faz uma revisão da literatura nas bases SciELO, Lilacs, BVS e Medline, e analisa como o trabalho dos profissionais na atenção primária no Brasil contribui para o acesso universal aos serviços de saúde. De uma seleção inicial de 901 artigos, foram incluídos 52, publicados entre janeiro de 2005 e outubro de 2015. Os achados evidenciam elementos do trabalho que influenciam a capacidade do serviço em assegurar o acesso, relacionados a modos de produzir cuidado que ampliam o acesso às ações de sa… Show more

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Cited by 16 publications
(19 citation statements)
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“…The evaluations show that hearing spontaneous demand users has been consolidated as a team practice. Studies reveal that hearing complaints without no need to make an appointment contributes to user satisfaction regarding the care received (13,(16)(17) , showing that satisfaction is more associated with humane care than with structural and functioning conditions of the health center (14) .…”
Section: Discussionmentioning
confidence: 99%
“…The evaluations show that hearing spontaneous demand users has been consolidated as a team practice. Studies reveal that hearing complaints without no need to make an appointment contributes to user satisfaction regarding the care received (13,(16)(17) , showing that satisfaction is more associated with humane care than with structural and functioning conditions of the health center (14) .…”
Section: Discussionmentioning
confidence: 99%
“…Faced with this, economic and ethnic-racial obstacles stand out among the elements that suggest the production of inequities which results in the vulnerability of different social groups. 13 The thematic unveiling reveals the naivety that often permeates the daily lives of these women in which they begin to perceive their rights and potential from a new angle. In the course of the research, there was a real overcoming of the limit situations, which represent what is hidden and stimulate a reflection of reality, where access is allusive exclusively to the difficulty of transportation.…”
Section: /13mentioning
confidence: 99%
“…É claro que a solução à sobrecarga de trabalho em um modelo constantemente sobrecarregado vai muito além de contratação de profissionais, devendo levar em conta as relações dentro do sistema. (MENDES, 2016;CARRAPATO et al, 2016).…”
Section: Acesso Facilitado Na Upaunclassified
“…Aponta grande possibilidade de melhoria mudando o processo de trabalho. (TESSER;NORMAN;VIDAL, 2018;MURRAY;BERWICK, 2003;MENDES, 2016).…”
Section: Introductionunclassified