Evaluation of the functional performance and technical quality of an Electronic Documentation System of the Nursing Process

Abstract

Objective: To evaluate the functional performance and the technical quality of the Electronic Documentation System of the Nursing Process of the Teaching Hospital of the University of São Paulo. Method: exploratory-descriptive study. The Quality Model of regulatory standard 25010 and the Evaluation Process defined under regulatory standard 25040, both of the International Organization for Standardization/International Electrotechnical Commission. The quality characteristics evaluated were: functional suitability, reliability, usability, performance efficiency, compatibility, security, maintainability and portability. The sample was made up of 37 evaluators. Results: in the evaluation of the specialists in information technology, only the characteristic of usability obtained a rate of positive responses of less than 70%. For the nurse lecturers, all the quality characteristics obtained a rate of positive responses of over 70%. The staff nurses of the medical and surgical clinics with experience in using the system) and staff nurses from other units of the hospital and from other health institutions (without experience in using the system) obtained rates of positive responses of more than 70% referent to the functional suitability, usability, and security. However, performance efficiency, reliability and compatibility all obtained rates below the parameter established. Conclusion: the software achieved rates of positive responses of over 70% for the majority of the quality characteristics evaluated.

Technological competencies in cardiovascular nursing education

“…With the Organization and systematization of information in electronic systems, the operation of communication is facilitated to solve the problems of patients, demonstrating technical-scientific and human knowledge of nurses towards patient and the multi-professional team. This advance will make possible, in the future, simultaneous access to data by health professionals and organizations, improving patient care and favoring the development of healthcare and research protocols (25) . With regard to the content of the information management competence, we considered to be fully applicable to the management, which can confirm that the competencies training for the use of ICT is essential.…”

Validation of instrument to assess software of patients’ risk classification

“…In Brazil, the use of computer systems to management has increased exponentially in different areas. In the work process of nursing, computer science improves more and more through the development and evaluation of tools, processes and structures that assist nurses in care management (3)(4) . In emergency hospital services, computerization has been used for the Assessment with Risk Classification of patients.…”

“…In 2011, updates of these regulations gave rise to the standards ISO/IEC 25010 -System and Software engineering -System and software quality models; and ISO/IEC 25040 -System and Software engineering -Evaluation process (10)(11) . Such standards have been used to create software and its assessment in different contexts of Brazilian nursing (3,7,(12)(13)(14) . In this sense, we identified on our work practice the need to assess the technical quality and functional performance of a software used to perform the Risk Assessment and Classification of patients in a Hospital Emergency Service (HES).…”

“…Resultados: La versión fi nal del instrumento contempla ocho características, 28 subcaracteristicas, siendo 37 cuestiones generales a los expertos en informática y enfermero y siete cuestiones específi cas a los expertos en informática, con inclusión de una cuestión y exclusión de tres cuestiones del instrumento original. Se obtuvo porcentual de Processes (PROCenf-USP) through an instrument that contemplated the last resolution specific to this type of assessment (3) .…”

“…Processes (PROCenf-USP) through an instrument that contemplated the last resolution specific to this type of assessment (3) .…”