Purpose The purpose of this paper is to examine how team social media usage (SMU) affects two types of knowledge sharing (KS), namely, in-role and extra-role KS, and then individual job performance. The study also examines the mediating effects of two types of KS and the main and moderating effects of team performance norms on individual job performance. Design/methodology/approach This study applies the theory of communication visibility to develop a cross-level model and then validate it through a three-wave survey from 600 individuals in 120 teams. Hierarchical linear model is used to test the hypotheses. Findings The results suggest that team SMU improves team members’ in-role and extra-role KS, and thus enhances their individual job performance. The in-role and extra-role KS have partial mediating effects between team SMU and job performance. The results also show that team performance norms have a positive main effect on individual job performance, but negatively moderate the relationship between individual extra-role KS and job performance. Research limitations/implications This study contributes to the operations management literature by examining the effects of team SMU from a multilevel perspective. Practical implications The findings provide managers with ways to improve individual KS and job performance. Originality/value This study is one of the first to investigate the effects of team SMU on individual KS and job performance. It also identifies the two-sided effects of team performance norms.

Purpose This study aims to examine how job satisfaction (JS) affects two types of knowledge sharing (KS), in-role KS and extra-role KS. It also investigates the mediating effect of knowledge sharing self-efficacy (KSSE) and the moderating effect of team collaborative culture (TCC) between JS and two types of KS. Design/methodology/approach This study applies attribution theory to develop a cross-level model and validate it through paired data collected from 322 information technology professionals nested within 80 teams. Hierarchical linear modeling is used to test the hypotheses. Findings JS positively influences in-role and extra-role KS via KSSE and TCC positively moderates the relationship between JS and extra-role KS. Originality/value This study is one of the first to investigate the mechanism underlying the influence of JS on two types of KS. It also identifies the mediating and moderating effects of this mechanism.

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PurposeThis study explores the factors influencing the value of enterprise social media (ESM) from the perspective of compatibility. Establishing a theoretical model based on compatibility theory, the authors examine the effects of two dimensions of compatibility and the mediating effects of employees' intrinsic motivations. ESM is an important tool that helps companies to enhance knowledge sharing and cross-department collaboration. Thus, it is important to understand factors that can facilitate the role of ESM in improving enterprise operating performance.Design/methodology/approachThe authors conducted a survey among 353 users of a leading ESM platform and empirically investigated how compatibility influences ESM value through employees' intrinsic motivations. Structural equation modeling (SEM) was applied to study the relationship among compatibility, employees' intrinsic motivations and ESM value.FindingsThe empirical research results indicate that compatibility of self-interest with group interest influences the value of ESM, and intrinsic motivations toward collaboration and toward knowledge management partially mediate the effects of the two dimensions of compatibility on ESM value.Research limitations/implicationsFirst, the empirical analysis relies on data from surveying employees of Chinese companies. Therefore, one direction for future research is to reexamine the model using data from other countries. Second, the effects of compatibility identified in the study may vary among different ESM platforms. In addition, the findings may change for organizations having different sizes.Practical implicationsThis finding suggests that managers should pay close attention to potential conflicts of interest when implementing ESM to enhance group communication and collaboration. This study also highlights the importance of compatibility of new working processes with experience in practice. In addition, intrinsic motivations towards both cooperation and knowledge management in ESM are important factors influencing the value creation of ESM. Therefore, to cultivate employees' intrinsic motivation, managers and organizations need to facilitate the formation of a collaborative atmosphere and habits of cooperative adoption.Originality/valueAlthough previous studies show that compatibility is a strong belief salient to technology acceptance and continuance usage behavior, the operational definition of compatibility developed by prior studies has generally been limited to the technology perspective and the individual level. However, the primary benefit of ESM is enabling online team collaboration and knowledge sharing across various departments. Thus, the level of compatibility between employees' self-interests and group interests may influence their intrinsic motivations toward ESM usage. From this perspective of individual–group interest conflicts, the authors propose a conceptual research model based on the theory of compatibility in innovation diffusion.

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Studying the linkage between manufacturing industry and logistics industry is conducive to explore and improve the efficiency of the common development of them. In order to study the interaction of logistics industry on the development of manufacturing industry and the development of two-industry-linkage, it first calculates the high-quality development level of logistics industry and manufacturing industry, then uses the coupling coordination model to theoretically analyze and empirically test the coupling and coordinated development level of high-quality development of logistics industry and manufacturing industry from three aspects: coupling degree, coordination degree and coupling coordination degree, and based on the perspective of integration field theory, it takes the three basic synthetic fields of logistics integrator, logistics base-nuclear and logistics connection-key as the analysis dimension, PVAR model was introduced for in-depth analysis the impact of logistics industry on manufacturing industry and the level of the two-industry-linkage. It was found that the high-quality development of China’s logistics industry and manufacturing industry is close on the whole, and the development trend is consistent, the high-quality development of them is mainly caused by the change of scale, but there is no obvious change in technical efficiency, which also provides a way for the high-quality development of the two-industry-linkage in the future. The two-industry-linkage mostly belongs to the situation of low-level mutual restriction, which has not yet reached a high level of mutual promotion, resulting in the overall coupling coordination degree basically in a state of barely coordination. The development of logistics industry and manufacturing industry need to go through certain practice and running in, when there is an error matching between the two, the logistics industry will inhibit the two-industry-linkage. When the economy develops to a certain extent, the expansion of the logistics system scale to the level of the two-industry-linkage is not necessarily beneficial, blindly exceeding the demand for logistics investment will cause a waste of resources, which is not conducive to the high-quality development of the logistics industry and the coupling and coordinated development of the two industries. In the long run, the change of the logistics basic-nuclear capacity, the logistics integrator scale and logistics connection-key level will have a positive impact on the change of green total factor productivity in manufacturing industry.

Although relevant literature investigates the economic value of online sales channel (OSC) from the perspective of the stock market, knowledge on this topic remains insufficient or unclear because existing studies are conducted under an extremely turbulent market environment and have not considered different aspects. This study aims to examine the topic by focusing on the market reactions to OSC investment from three aspects (namely, the innovativeness, business model and goods types) in a relatively stable market environment to fill in the research gap. Empirical results, obtained using 69 firm-level OSC announcements from October 2002 to September 2007, show that the stock market reacts positively to OSC investment by firms. Additionally, the stock market reactions to OSC investment mainly depend on two key characteristics, namely investment innovativeness and business model applied.

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