This research used a qualitative method through natulastic approach as the part of the government research, with the aim to determine the public services quality also obstacles in improving of Keywords: Quality; Services; Public AbstrakPenelitian ini menggunakan metode kualitatif melalui pendekatan naturalistik sebagai bagaian dari penelitian pemerintahan, dengan tujuan untuk mengetahui kualitas pelayanan publik serta hambatan dalam upaya peningkatan kualitas pelayanan publik didesa Potanga Kecmatan Boliyohuto. Sumber data penelitian memfungsikan dua sumber data yaitu sumber data primer dan sumber data sekunder Berdasarkan hasil penelitian dapat diuraikan; (1) Upaya peningkatan pelayanan publik didesa Potanga dapat diidentifikasi sebagai berikut; a) peningkatan azas layanan publik; b) prinsip layanan publik; dan c) peningkatan standar layanan publik. (2) Upaya peningkatan pelayanan publik didesa Potanga dapat dikategorikan baik dan telah sesuai dengan kebijakan pelayanan publik, undang-undang pelayanan publik, serta peran, tugas dan tanggung jawab pemerintah desa terhadap pelayanan publik. (3) Hambatan upaya-upaya peningkatan kualitas pelayanan publik di desa Potanga, yaitu hambatan internal berupa masalah aparat/staf baik dari segi kuantitas maupun dalam hal kualitas sumber daya manusia (4) Hambatan eksternal bersumber dari masyarakat karena alasan fisik dan psikis dan lingkungan
This article aims to analyze and find out the strategies implemented by the Regional Government, especially the Kelurahan Governments in Gorontalo District in providing maximum service to the community. This study uses qualitative research methods with the intention of comprehensively knowing several things related to the implementation of E-Gov and to reveal the phenomena that occur in the application of E-Gov. The results showed that the capacity or ability of the Gorontalo District government in implementing the ¬E-Gov concept needs to be evaluated and continuously improved, especially in relation to the budget. This can be seen from the limited funds that are not allocated specifically for the Electronic Government, the limited allocation of funds that have been budgeted by the Government in Gorontalo District is still insufficient for E-Government development, so that activities carried out follow the amount of the budget given, in other words the budget can affect effectiveness of the implementation of activities carried out in the application of E-Government, so that the use and utilization of the budget must be effective and efficient. the implementation of E-Gov in Gorontalo District has been going well. However, there are still some obstacles that are faced, this can be seen from the human resources recruited to manage the Electronic Government who do not have the competence and expertise in this field and some do not even have expertise in the technology field. This is a big challenge for the Gorontalo District governmentArtikel ini bertujuan menganalisis dan mengetahui strategi yang dilakukan Pemerintah Daerah khususnya Pemerintah Kelurahan yang ada di Kabupaten Gorontalo dalam memberikan pelayanan yang maksimal kepada masyarakat. Penelitian ini menggunakan metode penelitian kualitatif dengan maksud untuk mengetahui secara komprehensif beberapa hal terkait dengan pelaksanaan E-Gov dan mengungkap fenomena yang terjadi dalam penerapan E-Gov. Hasil penelitian menunjukkan kapasitas atau kemampuan pemerintah Kabupaten Gorontalo dalam menerapkan konsep E-Gov perlu dilakukan evaluasi dan terus ditingkatkan terutama terkait dengan anggaran. Hal ini terlihat dari keterbatasan dana yang tidak dialokasikan khusus untuk Electronic Government,terbatasnya alokasi dana yang telah dianggarkan oleh Pemerintah di Kabupaten Gorontalo masih belum mencukupi untuk pengembangan E-Government, sehingga kegiatan yang dilakukan mengikuti jumlah anggaran yang diberikan, dengan kata lain anggaran dapat mempengaruhi efektivitas pelaksanaan kegiatan yang dilakukan di dalam penerapan E-Government, sehingga penggunaan dan pemanfaatan anggaran harus efektif dan efisien.penerapan E-Gov di Kabupaten Gorontalo sudah berjalan dengan baik. Namun, masih ada beberapa kendala yang dihadapi, hal ini dapat dilihat dari sumber daya manusia yang direkrut dalam mengelola Electronic Government belum memiliki kompetensi dan keahlian di bidang tersebut bahkan ada yang tidak memiliki keahlian di bidang teknologi
This research was conducted at the office of Dulohupa Village ofBoliyohuto District. The village government role in community development in the village Dulohupa Boliyohuto District of Gorontalo district, very important to support the conditions of this village because most of the people in this village have subsistence corn farmers so as to enable the empowerment of corn plants.The aims of this research were to determine and analyze the extent of countryside government and factors that encourage and inhibit the role of countryside government in supporting the income of corn farmer at Dulohupa village, Boliyohuto sub district of Gorontalo district. The results showed that the village government Doluhupa plays an important role to determine the appropriate steps to increase incomes of farmers’ corn or empower the people in the village of the District Dulohupa Boliyohuto.
The development of tourism object of Pentadio resort in Gorontalo is required in order to increase the benefit to tourism object especially economic value. In fact, these expectations have not been supported by the Local Government. This research aims to obtain information on government policy evaluation in the development of tourism object of Pentadio Resort in Gorontalo, by using a theory of policy evaluation. The research method used a qualitative approach with case study research, while the data were collected from in-depth interviews with informants. Data were also collected from participant observations and recording of secondary data related to the research problem. The results of this study evaluate the policy undertaken in the development of Pentadio Resort. It has not been maximally shown by five indicators of policy evaluation by William N. Dunn. There are still obstacles encountered in the implementation of a policy. So the recommendations in this article are expected to optimize the implementation of policy evaluations that have been made, in order to take a policy that serves as a benchmark of success in the development of a tourism development. One of consideration in the Pentadio Resort development of a tourist attraction is the possibility of management of tourism by private parties
This study aims to analyze the policies of the Muhammadiyah women's organization, Aisyiyah, in Gorontalo region in the fields of education, economics, and health in empowering women and their involvement in the global issue of Sustainable Development Goals. The research method used in is descriptive qualitative by collecting the data through interview and documentation techniques. The data are analyzed using the theory of Miles and Huberman which includes three stages namely, data reduction, display and data verification. The respondentswere determined using purposive sampling technique. The researchers interviewed the head, the secretary, and the tresure of Aisyiyah Gorontalo. Besides,the chair of the Primary and Secondary Education Assembly, Chair of the Higher Education Assembly, Chair of the Economic and Employment Assembly, Chair of the Social Welfare Council, Chair of the Health Assembly and other parties are also interviewed to strengthen the data. The results of this study indicate that the programs of Aisyiyah Gorontalo support the achievement of Sustainable Development Goals. The programs include activities to strengthen the field of public education, strengthening the economy and employment, and encourage creating health insurance for community and society.Artikel penelitian ini bertujuan menelaah kebijakan organisasi kewanitaan Muhammadiyah, Aisyiyah wilayah Gorontalo di bidang pendidikan, ekonomi, dan kesehatan dalammelakukan pemberdayaan terhadap perempuan dan keterlibatannya terhadap isu global Sustainable Development Goals. Metode penelitian yang digunakan dalam penelitian ini yaitu kualitatif deskriptif dengan pengumpulan data melalui teknik wawancaradan dokumentasi. Pada tahapan analisis data, data ditelaah menggunakan teori dari Miles and Huberman yang meliputi tiga tahapan yaitu, reduksi data, display dan verifikasi data. Subjek penelitian ditentukan dengan menggunakan teknik purposive sampling yakni teknik pengambilan sampel dengan pertimbangan tertentu. Dalam penelitian ini, pihak-pihak yang diwawancarai antara lain ketua dan sekretaris wilayah Aisyiyah Gorontalo, ketua Majelis Pendidikan Dasar dan Menengah, Ketua Majelis Pendidikan Tinggi, Ketua Majelis Ekonomi dan Ketenagakerjaan, Ketua Majelis Kesejahteraan Sosial, Ketua Majelis Kesehatan dan pihak lain yang dibutuhkan untuk memperkuat data penelitian. Hasil penelitian ini menunjukkan bahwa terdapat program kerja Aisyiyah wilayah Gorontalo yang menunjang tercapainya Sustainable Development Goals. Program-program tersebut meliputi kegiatan penguatan bidang pendidikan masyarakat, penguatan ekonomi dan ketenagakerjaan, serta mendorong terbentuknya jaminan kesehatan bagi semua kalangan.
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