Objective: Assess the degree of patient satisfaction with triage in the adult emergency service of a public hospital. Method: Exploratory, descriptive, cross-sectional study with a quantitative approach. Three hundred patients were interviewed and the data were analyzed using descriptive statistics based on sociodemographic variables and those related to patient satisfaction. Results: There was a predominance of women, with elementary education and a mean age of 41 years. Most of the interviewees reported being satisfied in regard to the following items: timely service, embracement, trust, environment (comfort, cleanliness and signage), humanization (courtesy, respect, and interest), timely referral/scheduling of appointments and care expectations. Conclusion: There was a high level of patient satisfaction, evidenced by the strong association of user satisfaction with the items investigated.
As pessoas com estomas intestinais enfrentam dificuldades na adaptação. Este estudo busca analisar as evidências científicas a respeito da influência da espiritualidade na vida da pessoa com estoma intestinal, por meio de uma revisão integrativa que utilizou as seguintes bases de dados: Literatura latino-americana e do Caribe em Ciências da Saúde, Cumulative Index to Nursing and Allied Health Literature, Scopus e portal Pubmed. A amostra final de estudos selecionados foi composta de onze artigos científicos, cinco do Brasil, dois dos Estados Unidos, dois do Iran, um de Taiwan e um de Vojvodina, sendo sete quantitativos, dois mistos e dois qualitativos. Utilizou-se a seguinte questão norteadora: Quais as evidências disponíveis na literatura sobre a influência da espiritualidade na vida da pessoa com estoma intestinal? Os estudos evidenciaram que a espiritualidade influencia positivamente na aceitação do estoma pela pessoa e que os profissionais de saúde devem identificar as necessidades espirituais para auxiliar as pessoas nesta condição.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
334 Leonard St
Brooklyn, NY 11211
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.