ABSTRAKPenelitian ini bertujuan untuk menguji dan menganalisis pengaruh konflik peran ganda terhadap kinerja melalui stres kerja karyawan pada PT. Bank Mega Tbk. Makassar. Pengumpulan data menggunakan data primer yang diperoleh dari kuesioner dengan menggunakan teknik purposive sampling atau judgemental sampling. Populasinya adalah karyawan PT. Bank Mega Tbk. Makassar yang berjumlah 87 karyawan, kriteria penarikan sampel adalah hanya karyawan yang telah menikah dan memiliki anak yang dapat digunakan sebagai sampel sehingga diperoleh jumlah sampel sebesar 49 orang karyawan. Analisis yang digunakan dalam pengujian hipotesis adalah Structural Equation Modeling (SEM) WarpPLS versi, 5.0. Hasil penelitian ini secara parsial konflik peran ganda berpengaruh positif dan signifikan terhadap stres kerja, stres kerja berpengaruh negatif dan signifikan terhadap kinerja karyawan, konflik peran ganda berpengaruh negatif dan tidak signifikan terhadap kinerja karyawan, konflik peran ganda berpengaruh negatif dan tidak signifikan terhadap kinerja melalui stres kerja karyawan Kata kunci :Konflik peran ganda, stres kerja, kinerja ABSTRACTThis study is to determine the influence of Work Family Conflict on Job Performance as a mediating role of Job Stress at PT. Bank Mega, Tbk. The population of this study was all of the employees at PT. Bank Mega, Tbk. It was 87 employees. The sample of this study was consisted of 49 respondents which was taken by using purposive sampling or judgemental sampling. The analysis in testing hypothesis used Structural Equation Modeling (SEM) with WarpPLS Assistance 5.0. The result of this study showed that work family conflict had the positive and significant on job stress, job stress had the negative and significant on job performance, work family conflict had the negative and insignificant on job performance and work family conflict had the negative and insignificant on job performance as a mediating role of job stress with the value -0,158 and insignificant level 0,052 > 0,05.
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