Purpose This study aims to examine the adoption of peer-to-peer (P2P) lending platforms to determine the factors that encourage SMEs to use P2P lending platforms in obtaining loans. Design/methodology/approach A sample of ten SMEs from a variety of backgrounds was taken in Bandung, Indonesia. Bandung has been awarded the title of “creative city” by UNESCO, as the city allows for the development of the creative economy. This research used a semi-structured interview. Coding method was then used for content analysis to establish which factors emerging from the interview were leading respondents to obtain a loan through the P2P lending platform. Findings The findings imply that loan processes, interest rates, loan costs, loan amounts and loan flexibility affect SMEs in obtaining a loan through P2P lending. Moreover, alternative payment schemes in the form of Sharia-based lending and profit-sharing schemes were found. These findings constituted the original findings of this study. Research limitations/implications The study offers findings on factors affecting SMEs in using the P2P lending platform as a form of alternative financing. Moreover, the theoretical framework provided can be used as literature in future research. As this study was conducted in Bandung, Indonesia, the findings may not be generalisable to other regions. Originality/value This study is one of the few studies that discusses P2P lending in Indonesia as the concept has been in practice only since 2015.

Tourism has been key global economic activities and youth is said to be the mind share attainer in which they are the opinion starter for many movements and trends. This study try to acknowledge the decision making of the youth, how they choose their tourism destination site using conjoint analysis to evaluate their preference attribute. The result showed that the most youth choose tourism destination with attributes such as international trip, friendly local people and has local specificity, and the expense in this trip is focused to enjoy sightseeing

No abstract

No abstract

No abstract

The increase in services must be handled, the high cost of services has the potential to shake off economic growth, according to an economic theory called Baumol’s disease. Therefore, services have to become more efficient and productive. A handling service business that mostly intangible are dissimilar from the product-based business. In service word of mouth (WOM) is important. This research would investigate the interaction and direct effects of tie strength which is an interpersonal force between sender and receiver of WOM and the receiver’s service purchase decision involvement which is an intrapersonal force on WOM influence. A secondary aim is to investigate how a distinctive conceptualization of perceived risk affects service purchase decision involvement. A conceptual model incorporating these constructs and associated hypotheses is developed and tested. This research is quantitative research conducted to explore the objective of the study. The researcher conducts a questionnaire to collect data. The purposeful sampling conducted on this research. PLS-SEM Analysis is used in this research for the data analysis. The result indicates tie strength and involvement positively affected WOM influence. However, the moderation effect whereby, tie strength was found to diminish the effect of involvement on WOM influence. The other finding is perceived risk has a highly significant effect on involvement. Also, the relationship between WOM influence and the purchase decision is positively significant. Keywords: Service, WOM Influence, Purchase Decision, Perceived Risk, Involvement, Tie Strength

Most of business in the world, including Indonesia, consists of SMEs (around 99%  of the total enterprises). With this large number of SMEs must be balanced with  good performance in order to sustain and beneficial for the nation, considering their contribution that almost two-third of the national GDP. In this modern era, where everything is connected, we cannot assess SMEs performance solely on conventional products but also need to add other abilities from a founder to be able to bring the company to continue and growth. This, innovation, marketing, digital and learning capabilities are the key capabilities for the firms in their efforts to achieve superior performance especially in Indonesia. Thus, this research aimed to (i) investigate to what extend founder capabilities are effective on SME performance, and (ii) propose strategies to improve SME performance. To answer the research objective, this research used mixed method. To assess SMEs performance through founder capabilities in doing innovation, marketing, digital, and learning, a survey was conducted. Continues with in-depth interview to explore appropriate program for improving SMEs performance. Samples for the survey were taken from different categories of SMEs (micro, small and medium) and across industrial sector, approximately 100 samples were gained for the study. For the in-depth interview, a total of seven samples from each difference SMEs group and industrial sector was drawn. The questionnaire from the survey then analyzed using multiple linear regression    to investigate the effect of independent variables (innovation capabilities, learning capabilities, marketing capabilities, and digital capabilities) toward dependent variable (SMEs performance). The result is most of the independent variables are significantly affected the SMEs performance. From the in-depth interview, the respondents suggested comprehensive detailed program for workshop, seminar, coaching, or mentoring to improve SMEs performance.   Keywords: Small Medium Enterprise, SME performance, Innovation Capability, Learning Capability, Marketing Capability, Digital Capability

No abstract