Research on Islamic products and services has been receiving great attention over the past years. This has attributed to the increasing awareness among Muslims to consume Halal products or served with Shari’ah compliant services. In responding to this development, An Nur Specialist Hospital has initiated to be the first private Shari’ah Compliant Hospital (SCH), through the award of the MS 1900:2014 in April 2015. MS1900:2014 provides guidelines for an organization to be accredited as a Shari’ah compliant organization. The Ministry of Health, Malaysia has introduced ‘ībādah friendly hospital’ in 2010. However, there is lack of research on the characteristics and implementation of SCH in the healthcare industry. Therefore, the purpose of this paper is to understand the implementation of SCH at An Nur Specialist Hospital. A qualitative case study is utilised to investigate the issues and implementation of SCH. The case study uses in-depth, open-ended interview with the hospital senior management. The interview was recorded, transcribed, and evaluated based on thematic analysis to understand the practice. The study found major outcomes in implementing SCH, such as the important role of the Shari’ah Advisory Council in ensuring all the Standard Operating Procedures are in line with Shari’ah principles, continuous staff development programs in providing the Shari’ah understanding and latest fatwā on Fiqh Medic. The other outcome is the positive response from patients who have been frequently visiting the hospital due to the status of An Nur as a SCH.

Tacit knowledge and personal experience of an individual can only be obtained in a tacit manner. Social capital is a prominent concept that provides a foundation to describe and characterize the properties. Therefore social interaction is very important to facilitate technological knowledge transfer among the units within an organisation. This paper aims to contribute to the existing knowledge in the field of technology transfer by exploring the concept of social capital. It discusses the technology transfer performance and focuses on the important firm-specific asset, which is social capital. By using the data from a survey on industrial firms in one of the technology parks in Malaysia, this paper provides an investigation on the relationship between social capital and technology transfer performance, within the technology park incubating company setting. It was found that social capital has significant relationships with the performance of technology transfer.

Mobile banking refers to the use of smart phones or other mobile devices to perform tasks online banking from your home computer, such as monitoring the account balances, transfer of funds between accounts, pay bills and prepaid top-up. Mobile banking is a new strategy for the bank to enhance their latest technology in a new dynamic marketing environment. The low penetration of mobile banking in Malaysia, especially in terms of adoption patterns is becoming the research interest, especially when compared to the total number of cellular telephone subscriptions. The penetration rate of mobile banking in Malaysia is still in the minority. One of the issues identified by a few researchers is the perception of trust. This article will discuss along the trust issue and its constituents and then after the intention to use of mobile banking services. The bank should enhance their strategy to improve and develop new strategy in order to gain more utilization and adoption on intention to use. This article attempts to discuss on the element of trust to benefit the service provider in Malaysia.

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Most scholars agreed that firm age determines firm growth. They claimed that hazard rate will fall with time and firm survival increases with age of the firm. It is because new firms are perceived unable to achieve economies of scale and they rarely have the sufficient managerial resources and expertise. However, prior empirical studies on firm age do not provide conclusive evidence regarding its relationship with performance. Some scholars made another conflicting remarks stating that old firms are not flexible enough to make rapid adjustment, indicating barriers to innovate and make profit. Their organizational rigidities limit their growth by inhibiting change as they become harder to change over time. Older firms are also assumed to own antiquated machines, plants and equipment that limit their capability to innovate. These arguments has raised the interest for researchers to further study issues pertaining to firm age in a variety of contexts including in relation to the business development, technology and social systems. The study attempts to explore the relationship of firm age with intellectual capital, innovation capability and value production. The unit of analysis for the study is Small and Medium Enterprises operating in Malaysia.

Broiler industry is one of the important industry in the world. The producer around the world concerned about the industry growth. Broiler meat production in Asia is expected to rise due to the increasing in consumption. Malaysia also showed the same scenario. The industry became one of the important industry which is it able to contribute to Malaysian GDP. Besides, it be a staple food in Malaysia since it is the cheapest and safe source of meat and protein. Therefore, the production of broiler meat also expected to increase every year and the demand is expected to increase until the year 2020. The industry has capability and able to grow further to fulfil the demand. However, broiler producer is facing with various challenging issues in the changing and uncertainty environment which can increase risk to sustain and maintain the performance of farm that can affect food security in Malaysia. This paper will highlight the effect of food insecurity for Malaysia and the connection with technology.

Using a hybrid methodology (Knowledge Based, GAP analysis and AHP approach), the Knowledge-Based CSCM (KBCSCM) system was developed to assist in planning and designing a Collaborative Supply Chain Management (CSCM). The KBCSCM system has a capability to identify variables or factors that need to be improved immediately for supply chain collaboration development. The purpose of this paper is to discuss the approach / methodology that used to identify the key components that are need to be improved in developing a CSCM from the supplier and customer perspective. This paper also demonstrates the use of The Gauging Absence of Prerequisites (GAP) analysis and Analytic Hierarchy Process (AHP) technique that are embedded in the KBCSCM system, which is used to support the CSCM development. This paper deals with the perspective of auto parts suppliers and customers in the automotive industry on the ability to work together among suppliers, Original Equipment Manufacturers (OEMs) and customers in supply chain management (SCM). A case study approach has been used to gather data from 150 respondents in 8 different organisations through KBCSCM system. A series of questions was initially asked, followed by interviews to confirm the answers from respondents. By utilising GAP analysis and AHP technique, management could use the result to design the supply chain collaboration environment. The GAP analysis technique, which embedded in the knowledge-based system, is proposed to analyse the gap between the current and the desirable position (benchmark) for an effective implementation. The proposed framework enables suppliers and customers to identify key factors or issues that have greater improvement priority for supply chain collaboration development.

IT personnel capabilities are regarded as the backbone of IS infrastructure and as the main top strategic issues among IT executives. The aim of this research is to explore the direct influence of Intangible IT Resources such as IT Knowledge Resources (ITKR), IT Relationship Resources (ITRR), and IT Governance (ITG) on Sustainable Competitive Advantages (SCA). The main question of this study is whether or not IT personnel capabilities are able to strengthen the relationship between VRIN resources such as (ITKR, ITRR, and ITG) and sustainable competitive advantages. Importantly, no published study has been examined this critical issue on how firms are able to generate VRIN resources that are the main driver of SCA. Thus, the objective of this research is to determine whether IT Personnel Capability has a direct and indirect effect (moderating role) in the relationship between intangible IT resources sustainable competitive advantages. This research will applies quantitative survey for collection data among IT senior managers of Algerian high-tech industry. Implications and suggestions will be discussed. Contribution/ Originality: This paper is one of the pioneer investigations in IT/IS studies which addressed the effect of IT personnel capability as a dynamic capability for strengthening firms intangible strategic resources (i.e. IT knowledge resources, IT governance, and IT relationship resources) to be valuable, rare, inimitable and nonsubstitutable (VRIN) for sustainable competitive advantages. 1. INTRODUCTION Successful leaders are more aware of IT benefits in managing such activities in an effective and efficient way at managerial and operational level. The effective and accurate diffusion of new IT-based business application offers considerable benefits where improve brand reputation to suit increasing customer perceptions, enhance cost flexibility, providing specific and accurate marketing channels, and thereby expanding business market penetration opportunities [1]. Due to the huge development in the era of ICT, a modern business based on IT-applications will enable firm's productivity, cost control, specific products based-customer needs, responsiveness flexibility, time delivery and hence this would lead to empowering an organization to maintain competitive advantages on long