Risiko akan selalu dihadapi oleh pelaku usaha karena adanya ketidakpastian yang tidak dapat diprediksi yang dapat menyebabkan kerugian. Begitu juga usaha kecil menengah (UKM) yang memiliki latar belakang modal yang kurang begitu kuat, menyebabkan risiko yang berakibat pada gangguan operasional, kerugian finansial dan bahkan akan mengarah pada kebangkrutan. Walaupun risiko beragam, namun risiko dapat dideteksi lebih awal sehingga dapat diantisipasi dampak yang mungkin timbul. Pengelolaan risiko agar risiko tersebut tidak menjadi suatu penggangu biasanya disebut dengan manajemen risiko (risk management). Kebanyakan industri kecil jarang melakukan pengelolaan risiko dan melakukan manajemen strategi dalam bisnisnya. Tujuan dari penelitian ini adalah mengidentifikasi risiko beserta sumber risiko, melakukan penilaian terhadap risiko yang kemungkinan muncul dan melakukan analisa terhadap strategi yang akan dilakukan oleh industri kecil dalam menangani ataupun mengelola risiko tersebut di industri rotan di kota Malang dengan menggunakan analisa SWOT, risk matrik. Dari hasil penelitian didapatkan bahwa risiko supply dan risiko pemasaran berada pada zona merah (high) sehingga dibutuhkan respon resiko seperti kerjasama dan dukungan dari berbagai unsur dan instansi, supplier dan distributor dan pemerintah.
PT SGB is one of the companies that produce Ready To Drink (RTD) beverage as its product and its demand have increased every each year. The company's supply chain process which starts from material ordering, materials storage management, production process, finished good storing, and delivering to customers. All those processes belong to company's supply chain stream and it is mapped as the element of Supply Chain Operation Reference (SCOR). From that complex processes, there were found supply chain risk as the problem. Risks that found in supply chain flow should be solved based on risk priority order. The method that used for analizing the risk is House of Risk (HOR), consist of two phases. The objective of the first phase of HOR is knowing the risk priority that should be mitigated based on the Aggregate Risk Potential (ARP) score, and the second phase of HOR are generating some preventive strategies then choose the most effective strategy that suitable to be implemented. Meanwhile, the Pareto chart is used to determine the choosen priority risk to be mitigated. There are 63 identified risk events based on SCOR elements, 43 identified risk agents, and 15 recommended preventive strategies according to the most effective sequence of strategies that applied in the company.
Performance measurement is done to measure the achievement of the company. Performance is made to know the company is reaching its target. In this research, the company's performance in the field of electrical contractor is measured. Key Performance Indicator (KPI) used from the perspective of the organization, process, and staff. Weighting KPI using Analytical Hierarchy Process. Objective Matrix and Traffic Light System are used for the scoring system. The results showed that from 23 KPI got 9 KPI is in the red zone, 10 in the yellow zone and the rest in the green zone. From these results then the company needs improvement to improve performance.
Some researches need data homogeneity. The dispersion of data causes research towards an absurd direction. The outlier makes unrealistic homogeneity. The research can reject the extreme data as outlier to estimate trimmed arithmetic mean. Because of the wide data dispersion, it will fail to identify the outliers. The study will evaluate the confidence interval and compare it with the acceptance tolerance. There are three types of invalidity of data gathering: outliers, too wide dispersion, distracted central tendency.
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