The purpose of this study is to test the mediation role of women’s psychological empowerment on the relationship between structural empowerment and employee’s affective commitment. Organizational commitment leads to numerous positive consequences for an organization. So, it is vital to identify those factors which affect the commitment of employees. Previous research has demonstrated strong relationship between structural empowerment and psychological empowerment and commitment but not a single study examines all these in one study in Indian nursing context. In this cross-sectional study, the data were collected from 389 women nurses working in public and private hospitals operating in Punjab by adopting a multi-stage random sampling technique. Results of the study depicted that psychological empowerment mediates all the proposed relationship between different dimensions of structural empowerment and affective commitment. Indian nurses experienced high level of structural empowerment which further leads to high commitment. Results of the present study showed that in order to have a harmonious environment in the organization, it is important to create such an environment which foster psychological empowerment among employees as it has many attitudinal (job satisfaction, organizational commitment, job strain and turnover intension) and behavioural (organizational citizenship behaviour, task performance and innovation) consequences.
PurposeFrom the last few decades, environmental issues have become a global concern. Consumption activities are given much attention in the marketing literature, whenever the question about protecting the environment arises. The responsibility of the consumer toward the environment is a major concern and the purpose of this study is to prioritize factors responsible for determining environmental responsibility among young consumers. This research will provide valuable insights to the marketers in targeting those particular areas which according to young consumers are highly ranked/prioritized for being environmentally responsible.Design/methodology/approachIn this study, data were collected from 400 young consumers from Punjab and Chandigarh. Fuzzy analytical hierarchy process (F-AHP) was applied to prioritize or rank the factors on the basis of significance for being environmentally responsible. The primary factors considered for further analysis were knowledge and awareness, attitude, green consumer value, emotional affinity toward nature, willingness to act and environment-related past behavior.FindingsResults of the study depicted knowledge and awareness as the highest-ranked and prioritized factor for young consumers to become environmentally responsible, while environment-related past behavior emerged as the least important factor for consumers' environmental responsibility.Research limitations/implicationsData were collected from the young consumers of Punjab and Chandigarh only and only a few factors of consumers' environmental responsibility were considered for further analysis which depicts the limitation of the study.Practical implicationsThe research study is highly useful for the government and the business firms to target the highly prioritized factors of environmental responsibility which will promote green consumption practices and behavior among young consumers.Originality/valuePrevious researches have explored the factors of environmental responsibility and modeled their relationships. However, the present study has employed the multi-criteria decision-making technique to provide valuable insights for marketers, academicians and practitioners about the drivers of consumers' environmental responsibility which adds value to the existing knowledge base.
Aim: The purposes of the study were to explain the concept of employability, define employability skills in the context of the hospitality industry, Identify the various employability skills needed in the hospitality industry and to examine the most important employability skills needed by the recruiters’ from various studies conducted in the field of the hospitality industry. Methodology: In this study, only such studies were incorporated which were conducted in the field of the hospitality industry across the globe and empirical in nature. The published papers were selected from the duration between 1983 to 2018, which were related to the skills needed by the hospitality industry. Results: The most commonly needed skills by the hospitality industry were: leadership, communication, problem-solving, interpersonal, oral and written communication, personality development, teamwork, positive attitude, customer service, professional and ethical standards, personnel management, professionalism or professional attitude, hard and soft skills, time management, decision-making and information technology. Conclusion: The study conducted from the industry perspective; hence the academic institutions while designing curricula, create such academic ambiance where the skills reported by the study can be inculcated among their students through theoretical as well as practical knowledge, and develop them by developing employability skills and attributes required globally. The study also conferred about moderate and least reported skills also must be focused by the institutions. The study was confined to the most preferred employability skills by the hospitality industry and in the future, the studies may be carried from the other stakeholders i.e. students and academic view point’s.
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