This research aims to analyze the determinant factors of the effectiveness and sustainability indicators of higher education management at the Federal University of Santa Catarina. The research is characterized as a quantitative study of inferential nature, with structural equation modeling. Data were collected from a survey and applied to professors and employees of two teaching centers at the Federal University of Santa Catarina. The theoretical basis is the Baldrige Excellence Model. This research brings together several theoretical and practical implications involving the sustainability of higher education management, because higher education institutions have been under pressure to improve their performance, and many governments have implemented new regulations that seek to professionalize universities in pursuit of excellence. So, this paper discusses one of the models in the academic literature, the Baldrige model, which focuses on the effectiveness of university management, encompassing quality improvement and excellence in management. The results obtained show that the construct leadership, focus on the student, and society, have a direct effect on strategic planning and an indirect effect on the effectiveness of management. In addition, the constructs of transparency and management by competencies have a direct effect on work processes. Universities face a management challenge and demand new quality models.
ResumoA formação docente é fator preponderante na luta pela qualidade na educação do Brasil. A partir da promulgação da Lei de Diretrizes e Bases (LDB), em 1996, tem-se o desafio de formar novos professores e, para isso, verifica-se na Educação a Distância (EaD) uma excelente alternativa de acesso à educação superior pública. A EaD é definida como proposta educativa que utiliza tecnologias para diminuir a distância entre as Instituições de Ensino Superior (IES) e os alunos, e é nesse contexto que surge a Universidade Aberta do Brasil (UAB), que atualmente é a principal política de formação docente por meio da EaD. O objetivo do trabalho é apresentar as políticas de formação docente inseridas no estado de Santa Catarina, sendo detalhada a UAB no cenário brasileiro e catarinense e analisada a inserção de TICs nas escolas catarinense como mecanismo de promoção e estímulo ao uso da EaD como proposta educativa.Palavras-chave: Formação Docente. Educação a Distância. Qualidade. AbstractThe Teacher training is an important factor in the struggle for quality education in Brazil. The promulgation of the LDB in 1996, has the challenge of training new teachers, and it occurs at Distance Education a great alternative for access to public higher education. The DL is defined as educational approach that uses technology to bridge the gap between IES and students, and in this context appears the Open University of Brazil (UAB), currently the main policy of teacher education through distance education. The purpose is to provide teacher training policies included in the state of Santa Catarina, and detailed the UAB in the Brazilian and catarinense and analyzed the inclusion of TIC'S in schools in Santa Catarina as a mechanism to promote and encourage the use of distance education as an educational proposal.
ResumenEste artículo analiza la internacionalización e innovación de empresas en red o que se encuentren en un entorno de investigación geográficamente cercanas para la transferencia de conocimientos. En este contexto, se investigan los modelos de internacionalización que pueden llevarse a cabo en entornos complejos, con el fin de buscar la gestión eficiente de la innovación de productos o servicios para acceder mercados globales. Así, los estudios presentados señalan relación entre las teorías de la internacionalización, gestión del conocimiento e innovación, y gestores puden hacer uso de esta relación para evaluar mejor su organización y proponer soluciones para el mercado.Palabras clave: Innovación. Innovatividad. Internacionalización. Gestión del Conocimiento. ResumoEste artigo aborda a internacionalização e a inovação de empresas de rede ou que estão em um ambiente de pesquisa geograficamente próximos à transferência de conhecimentos. Nesse contexto, os modelos de internacionalização que podem ser implementados em ambientes complexos, a fim de buscar uma gestão eficaz da inovação de produtos ou serviços para acessar os mercados globais, são investigados. Assim, os estudos apresentados indicam relação entre as teorias de internacionalização, gestão do conhecimento e da inovação, e os gerentes podem usar esse relacionamento para avaliar melhor a sua organização e propor soluções para o mercado.Palavras-chave: Inovação. Capacidade de inovação. Internacionalização. Gestão do Conhecimento.
This research aimed to investigate how the governance structure of innovation habitats may contribute to the development of innovation in resident companies. An exploratory study was conducted in INOVAPARQ and CELTA incubator, in Brazil. The empirical contexts were investigated by applying qualitative method with NVivo software. Critical success factors of governance were found: managerial relationships with different stakeholders; national and international training networks; and boosted resident companies monitoring by specific assessment tools. It was concluded that these factors are crucial to the innovation process of resident companies mostly by creating new products and services; sharing of inter-company knowledge; and motivating employees to work in a creative environment.
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